Optum

@mcp111 Hello Partha, thanks for tagging us on your post. For assistance with your application, please call our recruitment services team at: 1-866-566-8715 between 7 a.m.-7 p.m. CT, Monday - Friday if you require assistance.

@Optum This job is giving privacy error because ssl certificate is invalid I cannot apply Please fix asap and let me know!!! careers.unitedhealthgroup.com/job/-/-/34088/…

@ealexander8712 Hi Eric, we appreciate you bringing this to our attention. We would be glad to look into your concerns. Can you please private message us with your full name and best contact phone number? Thank you! twitter.com/messages/compo…

So I guess you pay for an FSA plan and @Optum decides to make it a hassle requiring "extra documentation" stating what the card was used for when it clearly states it was a DOCTOR or MEDICAL facility. Pay for something we cant use. Great👎👎

@donrull Thank you for bringing this to our attention. We recommend that you call us at: 1-800-356-3477 for 24/7 customer support, including questions about Optum Home Delivery Pharmacy. Thank you

No, as you can see I have done my due diligence and contacted a highly trained member of @optumrx staff, Heidi S., who confirmed that 844-504-5950 is a scam number. Too bad the left hand doesn't know what the right is doing. Typical @UHC incompetence.

@ian_bobbitt We recognize that your experience was not as expected, Ian. If you'd like to discuss your experience further, please send us a private message with your full name, phone number and associated email address. Thank you twitter.com/messages/compo…

Cannot discourage anyone out there vehemently enough; do not use @Optum for any FSA funds. Difficult process to manage and claims reconciliation is a nightmare.

@MichaelRochin We apologize for any inconvenience this may have caused, Michael. We'd like to look into this for you. Will you please private message us with your full name, phone number, provider's name and office location? Thank you

I pay nearly $600 a month for insurance, btw. Been trying to get a prescription refill since April 21st. Even called the provider twice. Our healthcare system is the best, right? @Optum , you suck.

@lexi_labs We apologize for any inconvenience this may have caused, Lexi. We'd like to look into this for you. Will you please private message us with your full name, phone number and email address associated to the account? Thank you

@LessThanKristin Hello Kristin, we appreciate you bringing this to our attention and would like to look into for you. Can you please private message us with your full name and best contact phone number? Thank you. twitter.com/messages/compo…

@OptumRx @Optum Really? You want a prior authorization for post op pain medication? Are you kidding me?

@T_monster @T_monster We apologize for any inconvenience this may have caused, Tamarra. We'd like to look into this for you. Will you please private message us with your full name, phone number and email address associated to account? Thank you

I swear @Optum is the absolute WORST benefits administrator. I’ve never had a harder time with HSA & depend care FSA Accounts. Why is everything so difficult and manual? You can’t do in-kind transfer of assets. You don’t do online rollovers. You don’t do online account closures. You don’t have clear submission processes for reimbursements. Leaving this headache of a platform is going to add years to my life. Thank god for Fidelity. 😡

Violence is never acceptable and any comments that suggest otherwise are in no way consistent with our mission and values. The person who made comments online about Saturday night’s incident at a Washington event where President Trump and many other political leaders were gathered is no longer employed by the company.

@JonathanBi12165 We apologize for any inconvenience this may have caused, Jonathan. If you'd like to discuss your experience further, please send us a private message with your full name, phone number, and billing details. Thank you twitter.com/messages/compo…

@Optum why does your company send insureds paid bills to debt collectors? We received a debt collection notice for a bill that we paid in November 2025.

@MarkosSant97693 Hello, we appreciate you reaching out to us today. Can you please provide more details regarding your concern?

@Optum you pay people who mock attempted murder? Wtf is wrong with you

@Cooperness Hello, Lynda. We're disappointed to hear about your experience and would like to look into this with you. If you still need assistance, please send us a private message with your name and contact information. Thank you. twitter.com/messages/compo…

@Optum impossible to make an appt with a doc I was told to see ASAP despite the fact that I am his patient. Remote call centers do not work and neither does you My Chart!!!

@PrincessKryssi Hi, we recommend contacting our Prior Authorization team at 1‑800‑711‑4555 for assistance with your concern. They will be able to coordinate directly with your provider’s office. Thank you.

@Optum @OptumRx I called about figuring out what happened with prior authorization my doctor faxed to 1-800-218-3221 that was approved and confirmed after speaking to someone at 1-800-850-9122. Now you guys act like my doctor hasn't done anything. I need med by tomorrow.

Hello Dennis, thank you for tagging us in your post. We would be happy to look into this further. If you’d like to speak with a member of our team regarding your concern, please send us a private message with additional details about your experience along with your contact information. Thank you.

@Optum Just got off the phone with my "specialty team" who was rude and dismissive. They then threatened me with taking away my copay that I need from the manufacturer. Unbelievable incompetence and lack of empathy.

@lojah40 We apologize for any inconvenience this may have caused, Niki. If you'd like to discuss your experience further, please send us a private message with your full name, phone number and any additional details regarding your concern. Thank you

@Optum you guys suck, if I have a freaking claim that says its a lab or other medical expense thats what its for. I shouldn't have to do your leg work to spend my money in MY FSA account. You people are lazy azz pieces of dung!

@NickSchweitzer We're disappointed to hear about your experience, Nick. If you still need help, please send us a private message with your contact information. We would be glad to look into this with you. twitter.com/messages/compo…

Trying to transfer HSA funds between trustees is an exercise in pain. @Optum is so uniquely bad at it, that it is more like theft. I requested a transfer a month ago, and after calling their "Customer Care" line, they said it would take 3-5 days just to give me a status on it.

Hello, without additional information, we are regretfully unable to provide an email address. We recommend that you utilize the Chat Feature located within your account at spr.ly/6182Pflaq or contact the phone number located on the back of your insurance card. If further assistance is needed, please send us a private message with the requested information.

@Optum Really!? I need to create a private channel on this corrupt platform to share my problem with you? Why don't you just share an email address?

@Optum OptumRx asked: Want to see if you can get other medication delivered? But you don't actually provide any way to interact, ask questions, share feedback, etc. It's your way or the highway.

@OpenMindPolitic Hello, we’d be happy to help look into your issue. If you still need assistance, please send us a private message with more details, so we can connect you with the right team. Thank you! twitter.com/messages/compo…

@Optum I tried to call. There was no options in your maze of automated routing that fit what I needed to share. My issue does not fit any of your categories. Do better!

@twilight2000 Hi, we'd like to assist you, will you please send us a private message with your contact information? Thank you twitter.com/messages/compo…

@Optum I don't seem to be able to launch a DM but what I really want our recommendations from your group that are closer than Arlington when I live on the border of kirkland!

.@Optum is failing me! I live on the border of Kirkland and the closest gastro they can offer me is in Arlington! this is an absolute & complete fail!