Passive Masterclass

@WarcMeinstein @coinbase Wait until you try and withdraw your crypto by fiat or by transfer out. This is when further problems will come. 8 weeks and I still can not and they tell me there is no issue with my account. Support is a joke.

Calling out @COINBASE 🚨🚨 Your KYC Policy has now cost me nearly 6 figures in 1 month. OK, so here's the scenario: On March 19th, I put on two trades (yes they were trades, not long term holds). These buys were very much in the money 1 week later; however, days after I made the trades, my Coinbase account was frozen due to an outstanding KYC-request. Fine, I get it. Although i've been a customer for +10 years, Coinbase needs to refresh my info to make sure I'm not a criminal. Whatever That said, they LOCK the account. Meaning, I cannot close open positions. Since, those two trades went from +$50k to -$50k since. I get it, for all you CT chads, $50k is not a lot of money; but it's the principal of screwing your customers that really bothers me. In that time, I have sent multiple requests to the compliance team via email to have them manually close the open position for me. I see no reason why this could not have been done immediately upon request. They've replied to the email multiple times since with further document requests. If the account is locked and all funds remain on the exchange, what is the issue with closing open trades? As the market continues to turn south, I bleed more money thanks to this terrible Coinbase policy. What is my recourse here?

@loganthegoat01 @CoinbaseSupport No you were not helped by that profile on Instagram. Why are you trying to scam people? as well as using a blue tick?

All customer sends, withdraws and deposits have been restored on Coinbase.com. Thank you for your patience.

@CoinbaseSupport I tried, your customer service is beyond useless. Is that how you are currently increasing your share price by scamming everyone and stealing their crypto

@passiveMclass Hi Passive. We're sorry to hear about your frustration. Can we try troubleshooting to see if it resolves the issue? You can view the instructions here: help.coinbase.com/en/coinbase/ot… Please let us know how it goes. ^KE

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