Polly Mac

Scheduled Hospital appointments cancelled for queens funeral is a disgrace and highly inappropriate #queensfuneral #Queen #NHS #cancelled

@bookingcom Like I said, your disregarding,irresponsible, care zilch that people are still booking this dirty hellhole on your platform, like me getting violently ill,yet you still advertise? why? #HLRioplayablanca #bewarned #Shocking #CustomerService #CustomerExperience #publichealthrisk

Unfortunately we're unable to provide you with a different outcome from our side, we had shared the accommodation response regarding your claims with you. In case you ever need support with other bookings in the future, don't hesitate to contact us again. We wish you a pleasant day.

@bookingcom disinterested at hotel we booked on their platform & contracted gastroenteritis due to hotels filthy enviroment ,inc dirty mattresses,lukewarm cheap food,advertised 4 star and mis represented.B do not care #PublicHealth #poor #CustomerSupport #HLRioplayablanca #risk

@bookingcom I have further proof of the disgusting place your still advertising now, people getting really sick there ,HL Rio playa blanca is a public health hazard ,your taking no accountability. So dont think il just quietly go away. #CustomerService #CustomerExperience #poor #disregard

Hi Polly, We understand you still have concerns, however, as we have already provided a detailed review and our final decision via private message, we have no further information to share here. Out of respect for your privacy, we kindly recommend referring back to our DMs for the full details. Kind regards.

@bookingcom Hi I have sent you a DM as I am still waiting for a response that you said would be 5 days . we are outside that window? #CustomerExperience #CustomerService #promotedonyourplatform #ConsumerRights #misleadinglisting #healthrisk #publichealthrisk

This situation represents a serious failure of hygiene and health and safety standards at a property listed and promoted on your platform #publichealthrisk

@bookingcom I aim to lodge a formal health and safety complaint regarding my recent stay at hotel resort I become very unwell, representing a serious failure of hygiene and health and safety standards at a property listed and promoted on your platform #publichealthrisk #poor

@fatchef71 im trying to DM you re booking.com but wont let me

@bookingcom Hi FYI ive dmd you info you requested but i did obviously communicate with the hotel directly during our stay, they were disinterested, offered no help, the place is disgusting and i was really ill and you should not have this health risk property on platform #publichealthrisk

Hi Polly, we regret the inconvenience caused both by the lack of response and by the health-related concern. We always suggest communicating any issues directly to the accommodation provider during your stay, as it's in their best interest to ensure your stay is as comfortable as possible. For us to help you here, please send us a private message with the following information: • Confirmation number: • Pin code: • Name on the reservation: We'll get back to you as soon as possible. Alternatively, for immediate support, you can always give us a call here: book.i.ng/6187sImrv.

@bookingcom Why are you ignoring messages on your platform regarding a serious health and safety issue on accommodation we booked with you and I become really unwell as a consequence? #inadequate #CustomerService #poor #Shocking #breach #poorhygiene #formalcomplaint

@scs_furniture After being advised weeks ago by scs manager we would receive some form of compensation because of abusive delivery driver etc , still nothing , not returning calls & being told HQ cannot help ? why ? #Shocking #disrespectful #poor #CustomerService #inadequate

@SCS_furniture Why after we have been treated with such abuse & disregard & now have trust issues SCS , are we expected to go to Speke store Liverpool ourselves to raise complaint as HQ said nothing they can do since italian company took over ? #poor #CustomerService #sortitout

@SCS_furniture #Shocking #CustomerExperience with abusive intimidating delivery driver ,being charged for cleaning product we said no too, Being left with no resolution following this experience still and being told nothing HQ can do & we need to go to store. #customerHelp #poor

@Argos_Online Can someone please take responsibility for the poor customer service issue i’ve experienced this week with yourselves ? within the hour three separate people have come on the chat from your team and are completely asking me the same things and not doing anything

@Argos_Online Shocking disregarding treatment by Argos & carrier DPD twice . blatantly lied on phone to clearly end call. driver spoke to mydaughter in passive aggressive manner . incident team was meant to call me ,no call ! #CustomerCare #Shocking #CustomerService #Shocking

@Kiiran21 @AsdaServiceTeam Their standards are shocking . A manager by the name of manvers was supposed to caall me wed morning following an awful experience the day before. #CustomerServiceFail #zeroempathy #Imstillwaiting

@paulinemc2 @AsdaServiceTeam Publicly name and shame. I've had a discrimination experience by a certain member of staff in my local store as well. I went in on another day and took a friend and spoke to a manager. The manager was very reassuring, and said she will have a word.

@AsdaServiceTeam I am still waiting for a call back from a manager named manvers at huyton asda liverpool as I was assured she would phone me wed morning following an awful discriminatory experience in store on tue eve #CustomerServiceFail #CustomerExperience #discrimination

Well done 👏 @marksandspencer for this. Other stores should take this lead. Too many assumptions that only self serve checkouts are ok ! Its Ignorant, rude and #discriminatory #loneliness #hiddendisability #isolation #visualimpairment #MentalHealthMatters #CustomerExperience

@AsdaServiceTeam Asda Huyton Superstore are not providing accessible service and fair to everyoneThey should Remove barriers that might make people feel unwelcome. They should be Protecting people from discrimination based on their protected characteristics #CustomerServiceFail

@Denise_fergus Aw Denise Your Beautiful James is buried opposite my gorgeous caring Dad who passed away from leukaemia when we were just kids and my Dad age 46 😔 We always say My Dad will be protecting James up there. We often give James a cuddly or flowers. Im so so sorry for your loss ❤️💐🧸

32 years today you were taken from me,32 years of fighting justice for you,I will never give up, you are loved and missed so much. you have touched the lives of so many people in the charity we set up in your name I will always keep your memory alive and will never ever forget❤️

@Mofoman360 Love Gino the lighthearted cheeky funny chappy ! its all a load of crap and people need to get off his case

Do you still like Gino D’Acampo and think the allegations are woke nonsense Yes or No?