PECO

@joni_cash7 @joni_cash7 Please call 911 immediately to report this to the fire department. Stay away from the fire and call PECO at 1-800-841-4141.

@PECOconnect Dear PECO we have a powerline hitting a tree & sparking when the wind blows. Here’s a video. I’ve reported it 2 mos ago & 3 days ago but no one comes out. The tree is half dead but we’re worried about losing power.

In honor of Asian American and Pacific Islander Heritage Month, PECO was proud to host a fireside chat with Michelle Hong, PECO Board of Directors. Michelle shared powerful insights on leadership, collaboration, and building more inclusive communities.🌏💪 #AAPIHeritageMonth

@TBSDesigns_TedH Hi! Our apologies for the delay. Are you still experiencing this issue? If so, please DM us, and we’ll be happy to help further.

Reported for the fourth time @PhiladelphiaGov via email 2day There was a guy in a @PECOconnect truck parked outside of their building doing nothing about it, prob trying to figure out what the lie is going to be this summer At: PECO Waverly Substation 405 S. Juniper St. #WTF

@ptr5006 Oh no! This definitely isn’t the experience we want for you. Please send us a DM with more details, and we’ll be happy to look into this for you.

@PECOconnect 8 hours of “scheduled maintenance” on a 90+ degree day with zero prior notice? This is completely unacceptable.

@cryptodotcomCON Yes!! Sensi smart thermostats work with Alexa, so you can adjust your temperature using voice commands. Let us know if you have any other questions!

@PECOconnect Are these compatible w alexa devices or are they not those kind of smart devices??

Upgrade your comfort and save this Memorial Day 🇺🇸 Score deals on Sensi smart thermostats—an easy way to take control of your energy use and lower your bill. Shop the sale and explore even more sweet savings at PECO Marketplace. Offer valid through May 26. peco.com/marketplace

With high temperatures ahead, energy use climbs too. Remember to stay cool and safe. For more tips, visit peco.com/waystosave #BeatTheHeat

@NickKondra44 Oh no! This is definitely not the kind of experience we want for you. Thank you for making us aware. Please send us a private message with more details, including your address and account number so that we may assist you.

@PECOconnect I am so incredibly disappointed in you. We haven’t had power for a week. Every time I call you say you’ll push our issue towards the top. You know what the problem is but you can’t get a truck with a bucket?! Are you kidding me? You must have a thousand of those!

If someone comes to your door claiming to be a PECO employee, always ask for proper identification and never share your bill or personal information. When in doubt, don’t let them in—contact us directly to verify. Stay alert. Stay safe.

We’re pleased to announce a big win for our natural gas customers! Approximately $8.9 million will be returned to our customers following the resolution of a multi-year federal pipeline rate case. bit.ly/49Lt8oj

@AfromPAgo Hi, Thank you for reaching out, and our apologies for the delay. Could you please provide your full address and account number, so we can look into this for you? For your privacy and security, please provide this information via direct message.

@PECOconnect It’s amazing that based on how absolutely incompetent you people are, you all haven’t managed to electrocute yourselves by now. How often does ONE AREA need to COMPLETELY GO DOWN repeatedly till you find a way to fix it once and for all? Worthless. 🫵🏼

@Philthhy Hi could you please send us a direct message with your account number, address, and a brief description of the issue you’re experiencing? We’ll be happy to look into this for you.

@PECOconnect is there not a way to speak to a live person on the website? brutal customer service.

@NATAproblem99 Thank you for bringing this to our attention. We sincerely apologize for the inconvenience. Our teams are actively working to resolve the issue as quickly as possible.

@PECOconnect wanted to report you may be having a technical issue with your billing notification system. Received an incorrect notification of late payment, which is not accurate. Tried logging into the portal and my bill won’t show.

@Dirky00478940 We are aware of customers receiving notifications of having a past due balance in error. We are working to resolve the issue as quickly as possible. Thank you for your patience and understanding.

@PECOconnect Just got a notification from my Android phone app that my PECO bill is past due. It isn't. Is there some problem with your system?

@poseidonguy1 We are aware of customers receiving notifications of having a past due balance in error. We are working to resolve the issue as quickly as possible. Thank you for your patience and understanding.

@PECOconnect are you having technical difficulties? I received a text message that my last bill is overdue (which is incorrect) and I’m unable to view billing information on your website.

Energy Tip of the Day: Dishwashers are generally more efficient than hand-washing, using less than half the energy and saving thousands of gallons of water over their lifetime.

@Skeptik2019 I'm happy to hear your outage was resolved! Please let us know if you need help with anything else.

@PECOconnect The power is back.

@PECOconnect A huge complex in Germantown is without power and yet, all internet says there is no problem. Why? When will power be restored?

@MichaelFerris Hi Mike, We’re sorry to hear about your experience. We understand how frustrating the process can be. For more information about switching electric suppliers, please visit: peco.com/my-account/my-…

@PECOconnect, why is it so easy to select an electric supplier that is not PECO, but nearly impossible to switch back to PECO without calling and going through IVR hell?

@ted_dufner Oh no! This is definitely not the kind of experience we want for you. Please dm us.

@PECOconnect absolutely worst! No power for almost 3 hours due to one of your boxes catching on fire. Call for an update and your representative is on their cell phone while answering my call and then laughs when she provides no information. Hundreds of $ of food out in trash!