Peter MacDonald

@BrianRoemmele She’s pushing mongo

In the past we had this TV show called Wonder Woman. Everyone watched it for the awesome soundtrack and the safety-first messages.

@RyanHanley_Com @markroberge 🔥

Most founders think retention is a product problem. Fix the onboarding. Hire a customer success manager. Build a better dashboard. Wrong department. @markroberge was HubSpot's founding CRO. Took them from zero to IPO. Then spent a decade at Harvard studying hundreds of startups. His uncomfortable finding: retention starts with sales. Not after the sale. At the point of sale. The Leading Indicator of Retention framework: At Slack: 2,000 team messages in month one = customer stays forever At HubSpot: 5+ features used = locked in for life In insurance: 3 policies = 93% retention rate Once you know your number, you can build everything around making sure every new customer hits that threshold. The objective of sales isn't to generate a signature. It's to generate a lifetime value customer. Every compensation plan, every quota, every territory decision should trace back to that truth. Full breakdown: ryanhanley.com/essays/the-sci… What's your Leading Indicator of Retention?

@garrettdroege @WTWcorporate Congrats

I'm pleased to officially announce that I have joined @WTWcorporate as FinTech & Digital Asset Leader. Improving on WTW's on strength in specialty, we will expand solutions and advance thought leadership for #TradFi , #FinTech and #DigitalAssets companies.

@peter_brecht Is it excel?

@alex x.com/db_fink/status…

The one month old is colicky. The 18 month old is sick. The three year old is potty training. 😑😑😑😑😑😑😑😑😑

@peter_brecht What type

@memechaotic Yes they met there for dinner

Does their insurance company know about this?

@someinsurance If you’re lucky he’ll hit excess / umbrella

I have a GC with a GL claim, auto claim and E&O claim within the last year. Literally all he needs is a comp claim and we have every line of business with claims.

@BrokerSteve412 You’d be shoveled if I was your kid neighbor

Very disappointed in the young boys and girls of my neighborhood. Lot of sled riding happening…not one knock on the door asking to shovel my driveway/walkway. Not sure I can continue to live in a community with such a lack of the entrepreneurial mindset 😆

@drcarot Attaboy- lots to be thankful for! 💪 follow the process!

🔥 I Closed a $500K Account Yesterday… From Antigua. And next Wednesday, I’m showing my commmnity EXACTLY how it happened. While sitting in Antigua yesterday, I wrapped up an account worth $500,000 in annual premium, by simply running the same framework I teach every single week inside our community. Industry-specific risk management tools. A disciplined qualification process. Structured “next step” sequencing. No quoting war. No price games. Just a system that gets your competition fired long before the quoting phase even begins. And in this case? We went up against a national broker and completely dismantled them, because the process works when you execute it. 📅 Next Wednesday, one week from today, I’m walking the entire community through the entire journey step by step: ✅ How the account first came onto my radar ✅ How we qualified them through each stage ✅ The exact industry risk tools we deployed ✅ How we kept the deal on the rails ✅ How we neutralized the national competitor ✅ And how the client made the decision LONG before premium was ever discussed This isn’t theory. This is real-world execution that resulted in a half-million-dollar win. ⸻ 🚀 If you’re looking to seriously up your game in 2026… pay attention. There is no better time to join the community. Next Wednesday’s call will be our first call of December, and it’s the perfect opportunity to plug in before the year ends and walk into 2026 with momentum, confidence, and a proven framework that wins middle-market business consistently. If you’re tired of winging it… If you want to sell like a professional, not a peddler… If you want to start 2026 with the tools, process, and accountability to level up… This is your window. killingcommercial.com

@hedgequote Looks cool

Sounds interesting. Anyone using Axle? - Instant Insurance Verification share.google/seWyIPlOWA4yGQ…

Insurance software needs to inspire joy. I’ve had agents tell me “I’ve had dreams of software like this”. “This is part of the nirvana state”

@johnloeber 👎 sms 2FA

The world has a strange vulnerability in SMS 2FA systems. If a number of people coordinated to report all texts from certain automated telephony providers as spam, then it would nuke deliverability for legitimate 2FA codes, keeping everyone logged out from their services.

@hedgequote What was it

Someone at ITC let me know but hearing there's a new AMS that's being rolled out and not sure if B-Corp or Open Source but sounds like it's going to be free, like totally and literally. This can't be true, right? It would dismantle everything!!

@hedgequote linkedin.com/posts/kennethh…

Reid Holzworth leaving IVANS doesn't seem like a good thing for the Industry. I make jokes but he's been a clear voice for change over there and now I wonder what happens next?

@7Saturdaysaweek passport

Here's my checklist for having a new baby: open 529 update estate plan add as credit card AU reserve email address add to health insurance register domain name(s) freeze credit w/ 3 bureaus update account beneficiaries create airline loyalty accounts What did I miss?

@ChrisCline26BMX With AI it’s possible

Anyone else kinda wish George Carlin was still with us to give his take on things today?

@drcarot Easier to be first then to explain why you were second.

When you control the markets, you control the negotiation.

@jcfiaschetti Love this!

Arc is out in the world and we couldn’t be more excited! The team is absolutely locked in on first flight and motivated as hell💪

@RyanHanley_Com @george__mack Solid

This from @george__mack is super solid…