plan.com

@Cheshireexam @ssjjmm00 @Ofcom Hello I'm sorry you're experiencing issues, please feel free to call our Customer Service team on - 03300881818 and we will do everything we can to help.

@ssjjmm00 @plandotcom @Ofcom I have a very similar experience

@gspearing @EE Good afternoon, please reach out to us on 03300881818.

@clare_jeffs Hi Clare, we're sorry to hear that your experience hasn’t been a positive one so far. Please know that we can’t discuss any account-related queries on this platform. Please contact our team on 03300 88 18 18 / help@plan.com and we can look into this further for you. Kind regards

@danatello @O2 @MartinSLewis Hi Dan, I am sorry you feel this way. Unfortunately, we cannot discuss personal accounts over this platform. If you would like to over this, please call us on +44 (0) 3300 88 18 18 or email us at help@plan.com and we can discuss your concerns.

@TresederMaria Hi Maria, if you would like to discuss this, please contact us on +44 (0) 3300 88 18 18 or email us at help@plan.com and we will be more than happy to help!

@plandotcom Built on trust? 🤔🤣

Last night, our incredible CEO was also recognised as 2020 Leader of the Year! Such a well deserved honour for an incredible, inspiring and hard working person, whose leadership and commitment to our team is second to none! #builtontrust #fuelledbypassion #drivenbyexcellence

@fallen59852929 @raider_lee @CharlesDagnall @carphoneware @O2 I am sorry you feel this way. Unfortunately, we cannot discuss personal accounts over this platform. If you would like to over this, please call us on +44 (0) 3300 88 18 18 or email us at help@plan.com and we can discuss your concerns.

Avoid @plandotcom mobile phone service at all cost. Horrible company… can’t wait to get out of my contract. My own fault of course.

@fallen59852929 @carphoneware @TheO2 I do apologise you feel this way. Please call us on +44 (0) 3300 88 18 18 or email help@plan.com so we can take a look into this for you and discuss your concerns.

@fallen59852929 @carphoneware @TheO2 I am very sorry to hear this. Unfortunately, we cannot assist with this query over this platform, if you wish to discuss this further please call us on 0330 0881818 or send an email to help@plan.com and we will do everything we can to assist.

@TresederMaria @O2 Hi Maria, I am very sorry to hear this. Unfortunately we cannot assist with this query over this platform, if you wish to discuss this further please call us on 0330 0881818 or send an email to help@plan.com and we will do everything we can to assist.

@CharlesDagnall Good afternoon Charles, I can see you were recently in touch with ourselves. Unfortunately we cannot assist over this platform, if you do wish to query further please contact us on 03300881818

@ssjjmm00 We are very sorry to hear this, if you wish to discuss this further please call us on - 03300881818 or email help@plan.com and we will do everything we can to help.

@lynnietay @lynnietay Hi Lynn, I'm sorry we are unable to locate your account on this platform. If you wish to query this further, please contact us on 03300881818 or email help@plan.com. Thank you

@plandotcom Worst company I've ever had the misfortune to be a customer of. I'm not sure who trains the staff but they are rude, unhelpful and ignorant.

@lynnietay Hi Lynn, I'm unable to locate your account on this platform. If you wish to query this further, please contact us on 03300881818 or email help@plan.com. Thank you

@CharlotteWilden Hi Charlotte, if you wish to query this further, please either contact us on 03300881818 or email into help@plan.com. Thank you

Hi @Ofcom do you have guidance for mobile data charges? @yourmobilecom/@plandotcom have charged me a whopping £50(+)per GB over my data limit. £160 in total for 3GB over, when my £35/month contract gets me 30GB per month plus calls etc. It doesn’t figure fairly. #gotyourback

@CharlotteWilden Hi Charlotte, I'm sorry to hear that you have been having some issues. Unfortunately, we will not be able to discuss over this platform and will be in touch separately.

@vinylrights Hi Phil, I am sorry to hear you're unhappy. Unfortunately I cannot locate your account via this platform. Please get in touch on 03300881818 or help@plan.com and I will be happy to help. Kind regards plan.com

@plandotcom could someone DM please I’m fed up of having the same phone call with your customer services team and having nothing resolved or followed up on. 4 or 5 weeks so far.

@trasa109 Hi Tracy, To begin an investigation we need to identify you and your account but unfortunately, we can't do that on this platform. Please contact our Customer Service Team on 03300 88 18 18 or via help@plan.com and we can look into this further for you. Kind regards,

@dazwesty7 Hi Darrell, please contact our customer services on 0330 088 18 18. Unfortunately we are not able to discuss an account on a public platform. Kind regards Plan.com

@plandotcom I warn everyone do not go with this company and telserve charge £113 for 2.77 gb and don’t tell you why it cost so much RIP off

@dazwesty7 Hi Darrell, We are not able to discuss an account on social media. If you would like to discuss this please call us. Kind regards, Plan.com

@dazwesty7 Hi Darrell, Unfortunately we are not able to discuss an account on a public platform. Please call us on 0330 088 18 18. Kind regards, Plan.com