Rita

@OctopusEnergy No exit fees quoted here @OctopusEnergy

@planetlaptop Hey Rita, our latest 12M Fixed tariff does have exit fees and we'd show this when offered, but I can change that back for you now so you're on our previous Fixed tariff that doesn't have them. Let me do that now and I'll DM you shortly.

@OctopusEnergy I signed up for a fixed tariff showing no exit fees. When the email arrived it had a £50 exit fee listed. Unsatisfactory reply received from your customer service team. Next stop is the energy ombudsman!

@HighwaysSurrey We have received notification of pavement resurfacing works on the old street Fetcham - signs have been put up in school lane Fetcham saying that is will be closed at the same time. Is this correct, or have the signs been incorrectly placed?

@Baddiel He is my MP unfortunately. The Right Dishonourable MP for Stratford upon Avon with a 32,000 majority. Fined for fiddling his heating expenses to keep the stables warm for his horses. A one-time immigrant who has voted against immigrants entering the UK. I've never voted for him.

Boris really may have to be dragged kicking and screaming out of No10. In which case, I’d like to volunteer my civic duty and do it.

@British_Airways - we are currently on holiday and have had our return flight cancelled. Such a shame you don’t have any staff to answer the phones to help us. Fed up being cut off.

@OctopusEnergy My smart meter isn’t registering usage on the app. Not sure how you can send me a bill based on the smart meter reading 🤦‍♀️I’ve been waiting for a new meter for almost a year - any update when this is likely to be installed?

@O2 Apparently there has been a major issue porting numbers to @O2 - I advise anyone thinking of swapping to them to wait until existing issues have been resolved!

@O2 I have sent a dm. Over 2 days without a phone is no joke. Nobody can seem to resolve the problem and I feel I am being fobbed off.

@O2 I attempted to transfer my number to you yesterday. I’ve now been over 24 hours without my phone. Numerous phone calls have proved to be a waste of time. Nobody knows why the change hasn’t completed. 3 people have promised to look into it and call me back, nobody has!

@StevenWoodgate @O2 My number should have ported from Sky mobile to o2 yesterday - I’m still waiting. Numerous promised callbacks failed to happen, and no sign of a resolution in sight. Not sure what the problem is, hope someone can enlighten me. Thanks

@O2 my number hasn't transferred, can you help please?

Holding at 2 hours 20 minutes @Barclaycard - there are approaching 2 million unemployed in this country, not sure why you’re so short of staff?

@Barclaycard Don’t you have any staff to answer your phones - on hold for almost 2 hours 🤦‍♀️🤦‍♀️

@Dreams_Queries Despite @Dreams_Queries emailing your insurance company yesterday asking for an urgent response we still haven’t had the courtesy of a response. Complete shambles as testified by the Google reviews!

@Dreams_Queries Still waiting for somebody to contact me. You have my email address and telephone number, not sure why you are finding it so difficult?

Buying a mattress? Do yourself a favour and avoid @Dreams_Queries Dreams. Shocking after sales service. Products not fit for purpose, we’ll be making a chargeback on our credit card.

@Dreams_Queries Absolutely fed up calling your insurance department only to be hung up on having spent over ten minutes waiting for a response.

@Dreams_Queries I have resent the message.

@planetlaptop Good Afternoon, @planetlaptop, I am unable to locate this message. Are you able to send this again for me. Many Thanks Emma

@virginmedia Not sure why my bill is going up £102pa in March when the figure quoted in the press is £56 pa. I’ve had 2 phone calls with your call centre and they can’t shed any light on it either!