Mellissa

Plant for your health.

Hi @waitrose bought some meat for Boxing Day online for delivery on 23rd. The chicken went out on 25th, wasn’t flagged on the receipt as shorter life. Can someone help please?

#snapfish ordered from you. Not all my delivery has arrived so I’ve notified it via my account. You direct me to Amazon who direct me to another company. I ordered through you, you didn’t tell me it was via 3rd party, I want to deal with you please

Hi @waitrose my app doesn’t seem to be working as doesn’t log vouchers or treats. Spoke to the partners in store and they couldn’t help and suggested contacting yourselves. Can someone help please? Thank you

Hi @JohnLewisRetail have a gift card I can’t seem to check online, doesn’t register when I try to use it for something in my basket. Can someone help please? Thank you

Hi @marksandspencer cooked this and found a red piece of what feels like plastic in the macaroni cheese. It’s sharp and hard.

Oh @waitrose a bit naughty. Bought this bread late this afternoon on our journey home from the airport but it’s best before is yesterday. Can someone help pls as I won’t be able to make it back to store. Thank you.

Hi @PostOffice I bought off marketplace, have seen the receipt and the tracking and says the item has been delivered to another hub instead but no update. I have the reference. Can someone help pls

@Zara3Desk I’ve sent it to Zara care? I had a request to sent my email address?

@Zara3Desk Thank you. I’ve sent a DM now

Hi @ZARA I have request a return for a jacket, received the return confirmation then decided I should return the other jacket too. Have had to process a new request and it’s charging me but they’ll be in the same bag - is that ok?

Hi @waitrose I selected my Xmas booking slot. Tried to fill my basket with normal produce but it seems to only want me to buy from the Xmas shop. It won’t let me add cucumbers for example. Is this correct? Thanks

Thanks for coming back to me. I think I confused things by adding 2 pictures. So taking the second image only from the brochure. The main picture on the left vs the bottom left picture on the right hand side page. Are these the same coat? The sleeve and length look different

Hi @thewhitecompany I can’t find this jacket online. It’s not the same as the longer coat in the catalogue is it. To me the coat on the left looks different to the coat in the bottom left picture?

Hi @marksandspencer your full fat Greek yogurt with vanilla isn’t in store and out of stock on Ocado. Have you discontinued or just a stock blip? Thank you

@MartinSLewis When my grandad passed away he left me some money. My grandad liked to paint so I wanted to buy a painting with the inheritance. I quite liked ‘the boy under the tree’ by Rolf Harris. So so lucky I didn’t buy it.

TELL US: When have you saved a fortune by pure accident? Eg.forgetting your wallet, not buying what you needed, then finding you didnt need it after all Pls reply with your accidental savings true stories, and producer Matt will select some to be read out in my podcast. And do like your faves!

Hi @NespressoUK on your website you state the original machine is only compatible with your pods. On black sheep coffee it says the pods are compatible with Nespresso. Which is right please? Thanks

We are officially in the “ber” months. It is my belief that tea and biscuits taste the best in these months.

Hi @sainsburys in my local, above the fruit, the condensation from the fridges drips into the fruit boxes (raspberries, strawberries). There’s got to be health risk here hasn’t there?

Great customer service from @tonies_UK Didn’t expect a reply when i emailed but next day came a response with clear instructions to help. All sorted now. Thank you team 🙌