An Post

@BrianReilly6 Hi Brian, thanks for reaching out. That message is not a genuine message from An Post. It is a scam we have been made aware of. Please disregard this message and delete it. For further information you can check out our Security Hub anpost.com/Security - Luke

@Postvox is this a scam? Don't think I'm expecting anything

@ShannonCul49808 Hi Shannon, We sincerely regret the inconvenience caused. This matter has been address with post office management and a personal apology was issued. We do not expect the issue to reoccur. We have received your DM and have followed up in relation to the missing parcels. - Luke

@Postvox I’m also undergoing treatment for a tumour and in a rare form of organ failure, I attempted to explain this to the lady who is so called the “Postmaster” and was never treated so rude in my life. Customer service was clearly non existent.

@MollyOSulliva20 Good morning Molly, We have not been made aware of any issues affecting mail coming from the Netherlands. We advise referring to the sender for further investigation into the status and location of your order. - Luke

@Postvox @TimmyLeona91701 I don't have tracking number unfortunately was just wondering is there a backlog

@Postvox Hi is there delays with post coming from the Netherlands an item was sent priority 2 weeks ago no sign of it I don't have tracking number

@LindaBoppers Good morning Linda, thanks for reaching out. I am sorry to hear of the experience you had in the post office. Please DM us and we will look into this further for you. - Luke

@AnnaQ121 @Postvox Hi Anna, yes I'll DM you now. Thanks so much for your reply.

This is an interesting article given I was turned away from a local post office today because Vinted parcels were 'too time consuming' & I was told to come back on Monday.I entered the post office at 12.32pm & they were closing @ 1pm. I have sent an official complaint to @Postvox

@stuartheenan Hi Stuart, We have reported this to relevant management. Thank you for bringing this to our attention. - Luke

@Postvox Templeville Road maps.app.goo.gl/KxW5N2YNTjWJvR…

Why do @Postvox vans park on cycle lanes? @GardaTraffic @dublincycling @DublinCommuters

@HubertSaa Hi Hubert, Please DM us with the specific location and we will look into this further for you. - Luke

@Postvox @PostvoxSupport trying to identify ownership of a dangerous rusted roadside cabinet in Wicklow. Council, eir & Virgin confirmed it’s not theirs. Please DM for details The cabinet is badly deteriorated and poses a potential public safety concern beside a pedestrian area.

@Generski188196 Hi there, We have responded via DM for more information. - Luke

@Postvox where can I report one of your employees?

@Mylittlecorgi_ Hi there, thanks for reaching out. I am sorry to see your item was damaged. Please DM us with the tracking number and we will look into this for you. - Luke

Who’s the big back from @Postvox or @amazon who opened my @official_throne gift because it said “cake” and smash it ? Bunch of meena I stg 💀

@rdevx Hi there, Thanks for bringing this to our attention. We have reported it for further investigation. - Luke

@Postvox Here's another spoof/imposter site/url trawling for customs charges that your IT team might want to get shut down. reaytrackingpostidcustoms.icu/ei/e/authIDwPE…

@La_Riverain @DavidMcredmond Can you please DM us with the email address you used to contact us originally and we will look into this further for you? - Robbie

@Postvox @DavidMcredmond I’m pretty I’ve tried that before. It keeps coming up automatically anytime I input the Eircode in a form.

@DavidMcredmond For the love of god, can you please sort out some way to change the name at an Eircode? Default is still a business that hasn’t operated from what is my home address for 20 years. I’ve tried everything, repeatedly.

@conoro Hi Conor, thanks for reaching out. Please DM us with your tracking information and we will look into this for you. - Luke

@Postvox Hope you can help. Amazon package marked as delivered last Fri. It wasn't. 2nd Amazon package was. Usual neighbour check done. I informed Amazon seller. Also contacted An Post webchat. They emailed local delivery center. Silence all round. What's my next step?

@DaveOnBeer Hi Dave, This is dependent on arrangements with the sending retailer and can vary from item to item. However all items should be delivered securely. Please DM us with your tracking information if you have an issue and we will look into it further. - Luke

@Postvox What is your policy about leaving packages unattended in a publicly accessible place if the householder is not home?

@Marymar46199830 Hi Mary, thanks for reaching out. Our Delivery Box team do not have a direct phone number but you can contact them at DeliveryBox@anpost.ie. You can also order a replacement key online via our website linked below: anpost.com/Shop/Stamps-la… - Luke

@theirishflag Hi can you DM us the tracking number so we can look into this? - Robbie

@Postvox why am I being charged 23 Euro VAT on a gift sent from the UK with a value of £50/ €57?

@Anna1595625 Hi Anna, thanks for reaching out. Please DM us with your query and we will look into this further for you. - Luke

@Postvox @bankofireland Not using your stupid deposit system ever again-money has gone missing.

We’re delivering progress, faster than planned. Our Sustainability Report launched today shows a 50% carbon reduction vs 2009, achieved 3 months early. With 50%+ fleet electric, 95% HGVs on HVO, 99% buildings green. Scale & sustainability together. lnkd.in/gwEMDHac

@EmmaKateOD Good morning Emma Kate, thanks for reaching out. Please DM us with your tracking information and we will look into this for you. - Luke

@Postvox been waiting for a package for 4 weeks now and still hasn’t moved, spoke to your web chat 2 weeks ago and said it would be delivered within a few days - still waiting. Can you please help with this?

@DA_Tobey Good morning, thanks for reaching out. We would advise to delete this public comment as it contains personal information, and to send the details to us via Direct Message so we can assist. - Luke

@Postvox hello I’m trying to track a failed delivery from a package shipped from Ireland through ANPOST to the U.S. 98372-2610 Within a 3 hour period of the notification of its arrival it was returned to Ireland, why? AN POST # CN810472151IE I would like to re ship it!