
@emirates In case you're wondering what you've done wrong, I've summarized in this thread the terrible experience you've given us over the last 4 days.
Précilia Fibleuil@preciliafbl
I recently had a bad travel experience with @emirates like many other passengers) due to Dubai’s airport flood. I thought it would be interesting to share as it’s a good example of what no to do in crisis management. Here is a thread about how Emirates failed to handle the crisis
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