Amazing time at Sentido Fido Punta del Mar, Majorca 😎 Thank you @easyJetholidays 🫶🏼✈️ #fidohotels #mallorca #easyjetholidays #adultonly 👌🏼
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Rowan Cammarano
374 posts
@easyJetholidays your customer service is SHIT!!! 💩 Don’t think I’ve ever spoken to someone with less compassion in my life!
I was asking for something I knew prob wouldn’t be possible but at least act like you give a crap! 🙄
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Nice touch @vindisgroup @UKVolkswagen 👏🏼 It’s been a long wait for sure… looking forward to getting my new car soon though 😉
This little touch makes me know you care ♥️ #cookies #customerexperience #CustomerCare #vindisbedford
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Let girls play football at schools like the boys do - equal rights for all! chng.it/THY67twN via @UKChange #girlsfootball #kidsfootball @SkyFootball #ladiesfootball #lionesses 🦁
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@easyJetholidays can you sort your search function out please? It keeps refreshing/clearing filters randomly…. Making it very difficult to choose and book a holiday! 😩
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Genuinely don’t understand why you wouldn’t let a customer exchange me spend more!?! The goods haven’t even been opened! And you’re still selling at exact same price they were purchased for! #disappointed #ruinedmyday #CustomerService
Rowan Cammarano@racc1982
@Wickes never know such a stupid returns policy… especially for people doing up their house etc. After 30 days can’t even exchange!?! I’m now stuck with £150+ worth of taps I can’t use! #terriblecustomercare #wontshopthereagain #avoidwickes
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@Wickes never know such a stupid returns policy… especially for people doing up their house etc. After 30 days can’t even exchange!?! I’m now stuck with £150+ worth of taps I can’t use! #terriblecustomercare #wontshopthereagain #avoidwickes
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They finally (after asking 7/8 times) send out 4… and they’re the wrong size AGAIN! #wtf
This is 4/5 months after the sofa was delivered…
Actually confused at how bad the after care is at this store! Sort it out #furniturevillage
Rowan Cammarano@racc1982
Great job @OfficialFV sent me 38 of the wrong size and just 1 of the size I requested 3 months ago (for my footstool that has 4 feet! 🤯
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@JohnLewisRetail just had a 30 min beauty consultation (for free) with the lovely Erin! Absolutely brilliant. She’s sending me a list and I’ll be ordering online 🙌🏼 Such a great idea! Should defo promote this more! 💄💋 #CustomerService #MakeUp
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Great job @OfficialFV sent me 38 of the wrong size and just 1 of the size I requested 3 months ago (for my footstool that has 4 feet! 🤯
Furniture Village@OfficialFV
@racc1982 Hi Rowan, we are sorry to hear this. In order for us to look into this further please dm us the order number, name on the account and the address information. Many thanks regards FV Team.
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@OfficialFV I’ve emailed 5 times now and not had a single response!! What does it take for you to reply?
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@ThreeUK what’s the best way to find out why my signal is shocking?! Even though your signal coverage says I should have perfect 4G? Currently having to hotspot to even use my phone!!! 😢
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Hitchin, England 🇬🇧 English
@VirginMoney How long do I try for! Wait times are over an hour every time I try!
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@racc1982 Ah okay i'm with you. If you keep trying the team, they'll be able to temporarily reopen the account to send those funds back to you. ^RS
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@OfficialHARIBO sort it out! Out of 22 bags, we got 16 strawberries (the worst ones!), 5 fizzy sours and 1 normal bag! Where’s the Supermix?! #happyworldofharibo NOT! #scammed 🙄😂😩🧐
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@VirginMoney Access my money from a card I cancelled. So I’m basically in credit but don’t have the card anymore.
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@racc1982 Totally understand Rowan. What is it that you're looking to do? ^KP
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@VirginMoney How does that help me? I just tried calling now and it said an hour wait time. No one has time to wait that long!!!
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@racc1982 Hi Rowan, let's see. Sorry about that, some of our teams are operating on reduced hours, we just need to update a few things elsewhere so thanks for raising that. ^RS
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@bedfordhospital the lady you employee on reception for Urgent Care needs some training/development! #zerocare #zerocustomerservice #zerocompassion Doesn’t hurt to try and make people’s (already bad) day better!
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