Rowan Cammarano

374 posts

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Rowan Cammarano

Rowan Cammarano

@racc1982

Bedford, England Katılım Aralık 2013
135 Takip Edilen140 Takipçiler
Rowan Cammarano
Rowan Cammarano@racc1982·
@easyJetholidays your customer service is SHIT!!! 💩 Don’t think I’ve ever spoken to someone with less compassion in my life! I was asking for something I knew prob wouldn’t be possible but at least act like you give a crap! 🙄
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Rowan Cammarano
Rowan Cammarano@racc1982·
@easyJetholidays can you sort your search function out please? It keeps refreshing/clearing filters randomly…. Making it very difficult to choose and book a holiday! 😩
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Rowan Cammarano
Rowan Cammarano@racc1982·
Genuinely don’t understand why you wouldn’t let a customer exchange me spend more!?! The goods haven’t even been opened! And you’re still selling at exact same price they were purchased for! #disappointed #ruinedmyday #CustomerService
Rowan Cammarano@racc1982

@Wickes never know such a stupid returns policy… especially for people doing up their house etc. After 30 days can’t even exchange!?! I’m now stuck with £150+ worth of taps I can’t use! #terriblecustomercare #wontshopthereagain #avoidwickes

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Rowan Cammarano
Rowan Cammarano@racc1982·
They finally (after asking 7/8 times) send out 4… and they’re the wrong size AGAIN! #wtf This is 4/5 months after the sofa was delivered… Actually confused at how bad the after care is at this store! Sort it out #furniturevillage
Rowan Cammarano@racc1982

Great job @OfficialFV sent me 38 of the wrong size and just 1 of the size I requested 3 months ago (for my footstool that has 4 feet! 🤯

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Rowan Cammarano
Rowan Cammarano@racc1982·
@JohnLewisRetail just had a 30 min beauty consultation (for free) with the lovely Erin! Absolutely brilliant. She’s sending me a list and I’ll be ordering online 🙌🏼 Such a great idea! Should defo promote this more! 💄💋 #CustomerService #MakeUp
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Rowan Cammarano
Rowan Cammarano@racc1982·
Great job @OfficialFV sent me 38 of the wrong size and just 1 of the size I requested 3 months ago (for my footstool that has 4 feet! 🤯
Rowan Cammarano tweet media
Furniture Village@OfficialFV

@racc1982 Hi Rowan, we are sorry to hear this. In order for us to look into this further please dm us the order number, name on the account and the address information. Many thanks regards FV Team.

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Rowan Cammarano
Rowan Cammarano@racc1982·
@OfficialFV I’ve emailed 5 times now and not had a single response!! What does it take for you to reply?
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Rowan Cammarano
Rowan Cammarano@racc1982·
@ThreeUK what’s the best way to find out why my signal is shocking?! Even though your signal coverage says I should have perfect 4G? Currently having to hotspot to even use my phone!!! 😢
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Virgin Money
Virgin Money@VirginMoney·
@racc1982 Ah okay i'm with you. If you keep trying the team, they'll be able to temporarily reopen the account to send those funds back to you. ^RS
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Rowan Cammarano
Rowan Cammarano@racc1982·
@VirginMoney hmmmm “our team is not in the office at the moment” would say otherwise! 🤨
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Rowan Cammarano
Rowan Cammarano@racc1982·
@VirginMoney Access my money from a card I cancelled. So I’m basically in credit but don’t have the card anymore.
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Virgin Money
Virgin Money@VirginMoney·
@racc1982 Totally understand Rowan. What is it that you're looking to do? ^KP
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Rowan Cammarano
Rowan Cammarano@racc1982·
@VirginMoney How does that help me? I just tried calling now and it said an hour wait time. No one has time to wait that long!!!
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Virgin Money
Virgin Money@VirginMoney·
@racc1982 Hi Rowan, let's see. Sorry about that, some of our teams are operating on reduced hours, we just need to update a few things elsewhere so thanks for raising that. ^RS
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