Anuj Jain

@vrbo I have already spoken to you earlier about the issue and why refund should be done. However, you decided to direct me to the same customer support who accepted mistake but was unfair on this issue and decided to offer $250 only for a refund amount of much higher value.

@reachAJ Hi there, we’re sorry to hear about this. Could you please DM us your booking ID and email address so we can look into this right away? -Amy

Did we mention it's a Vacation Rental of the Year?

@vrbo Be careful when booking with Vrbo. If anything goes wrong or you face any security related issue, getting full refund is not possible. They do not really honor Vrbo care guarantee. I am currently in pursuit of a refund for a rental I booked and have sent them legal notice.

@vrbo Anyone else experiencing issues with refund? If enough folks, we can make it into a class action lawsuit or fraud and sue for damages for much more than the refund that they have denied. Should not be allowed to do business.

Not just nice homes… these are the ones everyone’s talking about

@vrbo Spoke to Vrbo support on X after the message above. But same handling of the case as regular support. No professionalism and customer empathy. Next option is to take a legal pathway to protect my consumer rights. Sending all facts to lawyer n plan to c Vrbo in court.

@vrbo Spoke to Vrbo support on X after the message above. But same handling of the case as regular support. No professionalism and customer empathy. Next option is to take a legal pathway to protect my consumer rights. Sending all facts to lawyer n plan to c Vrbo in court.

@reachAJ Hi there, we’re sorry to hear about this. Could you please DM us your booking ID and email address so we can look into this right away? -Amy

This Hanalei vacation rental on Kauai’s North Shore was named one of Vrbo’s Vacation Rentals of the Year, recognizing top-rated vacation homes with exceptional guest reviews and trusted hosts. What makes this Hanalei, Hawaii stay stand out? 🏅 Top-rated Vrbo vacation rental 🌴 Unique custom tiki-inspired design 🏖️ Walk to Hanalei Beach 🌄 Mountain, waterfall, and partial ocean views 👨‍👩‍👧‍👦 Great for family or group travel 🌟 Exceptional guest reviews See the full list: bit.ly/42jP7i6

@vrbo During my check in host moved me to a non listed Vrbo property without Vrbo consent. The property was unsafe and had nauseating smell. Called Vrbo support for help, got told to check out so I did. I should be refunded. But Vrbo support denied. INHUMANE!!!

If you’re heading to Dallas or Miami for the summer football tournament, here’s the move most people miss: Book early... not just for availability, but for the quiet discounts already built into the price. The best homes don’t get cheaper… they just disappear. Book your summer vacation rental: bit.ly/4uWEXkC

@vrbo During my check in host moved me to a non listed Vrbo property without Vrbo consent. The property was unsafe and had nauseating smell. Called Vrbo support for help, got told to check out so I did. I should be refunded. But Vrbo support denied. INHUMANE!!!

@Paula_Mira1 @vrbo Fighting for refund for simplest of issues. Didn’t expect this from vacation platform like Vrbo. I’ve stopped recommending it to people now. Next vacation on @Airbnb for sure.

@vrbo Cancelled within policy. 1+ month, no refund. Repeated generic replies, zero resolution. Escalated via bank + consumer complaint. Anyone else dealing with this from @Vrbo?

@vrbo No point booking these if there is no peace of mind booking with @vrbo. Vrbo care is just a gimmick since customer support does not honor it. The platform allows shady hosts to take bookings and then fails to refund money stating host denied refund. Feels like m done with Vrbo.

Introducing Vrbo’s 2026 Vacation Rentals of the Year.

@ChaseSupport @Chase Am a Chase Sapphire Reserve customer for couple years and am really disappointed with the way Chase travel has handled my flight cancellation refunds. Spoken to 10+ agents for 10+ hours over 3 months now, provided all documents but with no refund in sight.

@HardeepSPuri @MoCA_GoI @PIB_India @airindiain @FlyWithIX @AAI_Official Been 3 weeks since @airindiain promised expedited action on my refund which is already delayed by 10 months but to no progress #whereismyrefund

From the time lockdowns were imposed around the world, we were clear that we will not leave any Indian stranded or distressed. In the process we have so far facilitated more than 71 lakh people through special arrangements & air bubbles under Vande Bharat Mission. More continue.

@HardeepSPuri @MoCA_GoI @PIB_India @airindiain @FlyWithIX @AAI_Official When will the refunds start processing??? Waiting since ~1 year like thousands others. Just promises of refund, no intent. Exploring legal options now. @PMOIndia @ANI @narendramodi @rashtrapatibhvn

VBM, the mission of hope has so far facilitated repatriation & International travel of more than 68 lakh people. 27 air bubbles are in place. We are also negotiating with other countries for similar travel arrangements. The world's largest repatriation mission continues ahead...

@HardeepSPuri @MoCA_GoI @PIB_India @AAI_Official @airindiain @FlyWithIX Lakhs of people with 2-4 lakh rupees per person waiting for refund for over 8-12 months. Can someone from outside check out deeper what’s going on #whereismyrefund @the_hindu @PTI_News @TimesNow @ndtv @ZeeNews @PMOIndia @narendramodi @aajtak

No Indian Left Behind. Even before we began Vande Bharat Mission we brought back our people from Wuhan, Tehran & Rome. Then we launched VBM on 6 May 2020 & have so far facilitated repatriation & International travel of more than 67.9 lakh people from around the world.

@HardeepSPuri @MoCA_GoI @PIB_India @AAI_Official @airindiain @FlyWithIX My refund request is 10 months old. Twitter refund request is 3 weeks old. I see people with waiting more than a year. @airindiain why is there such a long delay in refunds #whereismyrefund

@HardeepSPuri @MoCA_GoI @PIB_India @AAI_Official @airindiain @FlyWithIX Thanks for helping us by providing a way to travel in diff times. But this mission is also tagged with #whereismyrefund which dented the shine of all good work. @airindiain Twitter response is just for optics. No money is being refunded. I’ve waited for 3 weeks n no refund yet.

@PMOIndia @narendramodi I applaud the efforts of all gov initiatives during these times. But I don’t get why you let some gov agencies like @airindiain torment lacks of Indians by not refunding their money up to a year later. @HardeepSPuri is unable to answer this since a year. Can you?

On one hand, the pandemic has shown us how impacts can quickly spread across the world. And on the other hand, it has shown how the world can come together to fight a common threat: PM @narendramodi

@AAI_Official @airindiain @HardeepSPuri @MoCA_GoI @PIB_India @PIBHindi @MIB_India @MIB_Hindi @mygovindia Why is the cancelled ticket money not being refunded after multi follow ups via phone, chat n Twitter for lakhs of people? Why do you make promise of refund and never do anything about it? Why is @PMOIndia @narendramodi letting @airindiain @HardeepSPuri torment Indians like this?

From 25th May'20 till 19th March'21, 5.22 Cr passengers have travelled taking 4.90 lac flights across the nation. #AAI airport staff and officials are working together to ensure contact-less and safe travelling in these times. #TogetherAgainstCorona #IndiaFliesHigh

@HardeepSPuri @airindiain @MoCA_GoI @PIB_India @MEAIndia @FlyWithIX @AAI_Official Largest mission, yes n proud of it. Why also make it largest customer MONEY STASHING airline. As last resort, I shared my details with @airindiain on Twitter and was promised the concerned department will reach out. But no one has emailed about the refund since 3 days.

When our citizens were distressed & stranded due to lockdowns around the world we reached out with a helping hand with Vande Bharat Mission, the world's largest repatriation mission. Operational since 6 May 2020 the mission continues with 27 air bubbles in place.