Rajeev Munjal

@Indigo6EPage_DM you can now send DM

Thank you for bringing this to our attention, My name is Deborah I'll be happy to assist Please follow us back so we can send you a direct message and assist you promptly.

@IndiGo6E My concern is when i did the web checkin why i didnt get the Boarding pass, why should i reach the airport before 2 hrs if i already did the web check-in? You guys charged me an extra 3K for the alternate flight. It was not free. Not my fault that i didnt receive boarding pass

Hi, we sincerely regret the inconvenience caused. We understand that missing a flight can be challenging and we'd like to apprise you that our check-in counter closes 60 mins before the scheduled departure, and you reported post the counter closure time. To ensure a smooth travel experience, we request customers to arrive at the airport at least 2 hours prior to their departure. We see that our airport team has accommodated you on an alternate flight. We appreciate your understanding and wish you a pleasant journey onboard. ~Malishka

@IndiGo6E I completed web check-in 5 hours before my flight but did not receive my boarding pass, which is extremely frustrating and unacceptable. When I reached airport, boarding had already closed, and I missed my flight due to this. PNR: N5NT9C. @jagograhakjago3 @AAI_Official

Disappointed with @WeAreExyte's conduct in Dholera. I assisted their team in finding staff accommodation, shared locations & arranged property visits, only for them to bypass me & close the deal to avoid paying brokerage. Unethical practice. I hope leadership addresses this.

Extremely disappointed with @DTDCIndia ! Your delivery person refused to deliver my courier at my doorstep and took the packet back without any valid reason. This is unacceptable & a clear violation of consumer rights! Shipment no A61739209 @jagograhakjago @ConfonetIndia #DTDC

@ViCustomerCare @VodaIdeaIN Can anyone reply?

@rrmunjal Hi Rajeev! We don't want our customers to experience any concerns related to our service. Please DM us your concerned Vi and an alternate number for further assistance - Taqdish twitter.com/messages/compo…

Hey @VodafoneIN, I recharged yesterday but my services still haven't started. Can't find any solution on VApp or your website. Need urgent help! #Vodafone #CustomerSupport

@ViCustomerCare shared the details on DM

Facing 5 months delay in assured rent payments from @BhutaniInfra despite multiple office visits & unfulfilled promises. This is causing severe financial hardship. Request immediate resolution! @upreraofficial #UPRERA #BhutaniInfra #BuyerRights

@abcapital Sent you the Alternative number too.

@rrmunjal Hi Rajeev, we tried reaching you over a call but the number showed a busy tone, which could be due to a spam blocker. We kindly request you to remove the blocker or share an alternate number via DM, so that we can connect with you ~ Adi twitter.com/messages/compo…

@abcapital @IRDAIOfficial Could you please provide an update on the expected response time for health insurance claims submitted to care.healthinsurance@adityabirlacapital.com? It has been 4 days since my initial email and 1 day since my follow-up reminder with no acknowledgment.

@abcapital sent

@rrmunjal Hi Rajeev, we're here to assist you. Kindly share your registered contact number and policy number via DM for us to prioritize addressing your concern. ~ Adi twitter.com/messages/compo…

@bigbasket_com To top it off, I received an email stating that you canceled the order as per my request—how lovely!

Wow @bigbasket_com! Love the new fitness plan — make your customers walk down 3 floors to get their own order. And if they say no, just cancel it! Genius way to save delivery costs. Maybe next time ask us to pick it from the warehouse? 🙃 @jagograhakjago @ConsumerForumIn

@ionos_help_uk I've been facing serious issues reaching the IONOS support team—no response to emails, and no callbacks despite leaving my number multiple times. I would like to cancel all my contracts with IONOS and request a full refund for the charges made to my credit card.

@ionos_help_US I've been facing serious issues reaching the IONOS support team—no response to emails, and no callbacks despite leaving my number multiple times. I would like to cancel all my contracts with IONOS and request a full refund for the charges made to my credit card.

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@gangarealty Application S. No. STRPL-1979 I am waiting for my refund, its already 2 months and your support team is not even reply on the mails. @hareragurugram3 Kindly help here there is something fishy.

@brodieseo Thanks @brodieseo for sharing, this is very insightful.

We finally have concrete answers on how AI Overview tracking works in Google Search Console. A couple of months back, I ran an experiment that involved hundreds of SEOs searching for the same query on Google so we could gain a better understanding of how AIO tracking in GSC works. There were some very interesting takeaways from this experiment. You can check out the full write-up here if you haven't already: brodieclark.com/ai-overviews-g… Google has now come out with their own description of how tracking works, with the findings of my experiment aligning well which was pleasing to see. How does AIO tracking work in GSC? According to Google, an impression will be counted for an AIO result when scrolled into view or expanded. It is however important to note that features that appear by default and are visible on page 1 will yield an impression by default once the search is made, due to how recording works. The entire AIO result occupies a single position on the page, with all visible links to websites occupying that same position. So in my example, the 2 websites within the AIO would be recorded as ranking in position 1 for the query "what is marketplace seo" within GSC. Is Search Labs data also recorded in GSC? This was something that was unclear based on my experiment. My hunch was that the data was being recorded, but the overall metrics recorded didn't quite add up so I wasn't certain. Turns out, Search Labs data for AI Overviews aren't recorded within GSC. This means that if you're using a logged in account that has opted in to Search Labs (the title of the AIO will be 'Search Labs | AI Overview' instead of just being 'AI Overview'), this data for AIOs will not be recorded in GSC. So for a large portion of the SEO community, if you're currently using an account that has opted into Search Labs to conduct your AIO testing, just know that this data won't be recorded in GSC if you're trying to do troubleshooting of AIO results. Other important aspects for AIOs As of this past week, AIOs have now expanded to be shown for users who are not logged to Google in the US. This is a big deal, because it opens up AIO exposure to more users and allows rank trackers to more effectively report on AIO rankings. I've been in talks with Semrush about this recently and I would expect them to have AIO filtering available more broadly in the near future. It's also important to note that ranking within a AIO, with the new format (pictured) not being too dissimilar to a featured snippet, it actually allows you to rank twice in search results with the same URL when featured. This is not possible with featured snippets, so is actually quite a big opportunity for sites if you're able to get two placements for the same query in search results. As always, I'll be keeping a close eye on developments in this area, so make sure to follow the @SERPalerts page and subscribe to my newsletter: serpalert.com if you aren't already.