Saket S.Pandit

2.5K posts

Saket S.Pandit

Saket S.Pandit

@saketspandit

many interests: food, aviation, tech, & more. former founder. ESSEC MBA. 55 countries/4 continents & counting. Thoughts are my own! RTs aren’t endorsements.

Remote Katılım Nisan 2010
1K Takip Edilen164 Takipçiler
Saket S.Pandit
Saket S.Pandit@saketspandit·
@jcrajan00 What’s your source? 100 aircraft deliveries in ~3 years sounds highly unlikely.
English
2
0
3
229
Chenthil
Chenthil@jcrajan00·
Air India just received its 100th aircraft since Tata takeover. In 3 years, Tata has taken an airline with a fleet average age of 14 years and injected 100 new planes into it. That is one new aircraft every 11 days. The order book is staggering. 470 aircraft from Airbus. 220 from Boeing. Total: 690 planes on order — the largest fleet order in aviation history. Not by an American airline. Not by Emirates. By an Indian airline that was bankrupt 4 years ago. Air India's domestic market share has climbed from 8 percent to 15 percent. International routes from 10 Indian cities that had no direct long-haul service now have Air India nonstops. Revenue per seat-kilometre improved 34 percent. On-time performance crossed 85 percent from 60 percent. The Tata playbook is becoming a case study. Take a destroyed PSU brand. Inject capital. Fix operations. Order at massive scale to get aircraft pricing leverage. Then use the brand's international route rights — which took decades to accumulate — as the moat. The skeptics said Tata overpaid at 18,000 crore. Air India is now booking 15,000 crore in revenue per quarter. The entire acquisition cost is recovered in 5 quarters of revenue.
English
49
97
697
75.2K
Saket S.Pandit
Saket S.Pandit@saketspandit·
@arroworks 99% sure it’s a Hyundai. Though I agree Maruti makes crap cars.
English
0
0
0
244
Gopal Kamath
Gopal Kamath@drgdkamath·
@AnuraagJhansi @AirIndiaX In what way being an MP makes you special? Please do explain how your oath and claim of being a public servant reconciles to wanting special favours from a private company. All airlines do this to passengers, have you ever responded to mango people complaining about the same?
English
8
10
264
7.4K
Anurag Sharma M.P.
Anurag Sharma M.P.@AnuraagJhansi·
Chairman, MD , CEO @AirIndiaX I am extremely disappointed with the experience faced during my travel with Air India. For the 3rd time, my booked class was downgraded and full airfare charged ! Downgraded a fully sold flight If a Member of Parliament is facing such treatment, one can only imagine the difficulties common passengers must be going through. This reflects a serious lapse in planning and passenger service accountability. I request you to kindly look into this matter and ensure strict action so that airlines cannot inconvenience passengers in this manner in future. Flight No.: AI 2447 @airindia @SanjayJhaBihar @DGCAIndia @RamMNK #AirIndia #AirIndiaExpress
English
202
168
758
129.4K
Saket S.Pandit
Saket S.Pandit@saketspandit·
@anush100 @urbancompany_UC I have started avoiding urban company. Great mission, pathetic execution. Had a negative recent experience: the resolution was just awful & unfair. Always best to hire a known, local resource. Every good electrician and plumber I know in my area (in Pune) refuse to work with UC.
English
0
0
2
306
Anush Lakshmanan
Anush Lakshmanan@anush100·
A cautionary tale about @urbancompany_uc and how a publicly listed company handles damage claims. Booked their technician (Sanju Kumar) to install a Luminous inverter at my home in Bangalore. Routine job. Should've been 2 hours. Invoice no: UCIC260004101947 Complaint no: 69f362690db9530026fe28d7 Instead of a standard install, he opened the main switchboard and worked with MAINS LIVE violating the most basic electrical safety rule. Phase-neutral cross-connection caused a ~280V surge through my home wiring. Within minutes: • Geyser circuit dead - Approximation given is around 12,000 to fix • 55" Smart TV motherboard fried, panel and screen damaged - looking at full loss ( Rs 48,000) • Apple TV completely destroyed (₹14,900 replacement) • Home electrical wiring compromised (Assessing currently) The moment Sanju Kumar realized he'd damaged the geyser, he packed up and LEFT mid-job. Inverter still uninstalled. No fix. No apology. No accountability. Had to hire a different electrician the next day to fix the wiring he broke out of my own pocket. Filed formal complaint with UC. Specifically requested a SENIOR technician for independent damage assessment. UC's response? They sent SANJU KUMAR BACK. The same person who caused the damage. To "take photos" of his own work and walk away. He showed up, photographed the damage he caused, left without resolution. No claims process opened. No callback. When we asked UC for a complaint ID, it took multiple follow-ups and a manual download of a tax invoice to extract any documentation. They were not proactive in issuing one almost as if to avoid creating a paper trail. 3 sleepless nights. ₹40,000+ in documented damages. Complete radio silence from UC corporate after that. @urbancompany_uc @abhirajbhal @raghavchandra @varunkhaitan — your company is publicly listed now. Retail and institutional shareholders are watching how customer grievances are handled. Is THIS the customer experience model investors signed up for? 1. Technician violates basic electrical safety 2. Damages multiple appliances and home wiring 3. Walks off mid-job when he realizes his mistake 4. Same technician sent back to "investigate" his own damage 5. Customer chases for documentation that should've been auto-generated 6. Then gets ghosted Listed companies are held to a higher standard of corporate governance, customer protection, and grievance redressal. SEBI compliance and investor disclosures aren't just about quarterly numbers they extend to how the brand treats its customers. This isn't how a publicly listed company should operate. Asking for: 1. Independent senior technician (not Sanju Kumar) to assess damage 2. Compensation for documented damages: ₹90,000+ 3. Formal acknowledgment of complaint 69f362690db9530026fe28d7 4. Process review — no customer should have to extract their own complaint ID 5. Public clarification on UC's damage claims SOP Have all invoices, technician's diagnosis report confirming overvoltage cause, photos, timestamps, and WhatsApp records. please be careful. If a clearly documented case is handled this way, imagine the cases without paper trails. Consumer forum filing prepared if there's no response in 48 hours.
English
370
1.8K
5.8K
386.1K
Saket S.Pandit
Saket S.Pandit@saketspandit·
@SRajaJourno @Unilever What nonsense man. They are literally dead animals that are decomposing. Stop turning everything into some insult/disrespect.
English
0
0
1
57
Raja Shanmugasundaram
Raja Shanmugasundaram@SRajaJourno·
This ad by @Unilever - Comfort is completely unacceptable. Using a fish market as something “disgusting” to promote your product is not creative — it’s disrespectful. Fish is food. Millions of people depend on it for their livelihood. Fishermen, vendors, and market workers work hard every single day, and this ad reduces their environment to something shameful. People who eat fish don’t see it as “dirty” or “unbearable.” They go to these markets proudly and buy fresh food for their families. What exactly are you trying to say here? This is not just marketing — this is humiliation. You’ve insulted: Fishermen who risk their lives at sea Market workers who earn with dignity And millions of people who consume fish as a staple food If this is your idea of branding, it shows a complete lack of respect for real people and real work. Do better. Apologize. And stop portraying honest livelihoods as something inferior. #RespectFishermen #StopInsensitiveAds #ComfortAd #RespectFood
Raja Shanmugasundaram tweet media
English
240
369
1.2K
187K
Griffin
Griffin@6ESinger157593·
This would never have happened under someone like JRD, whose eye for detail and uncompromising pursuit of perfection set a very different standard. Regrettably, the current leadership appears dominated by bean counters and number crunchers, lacking the sophistication, vision, and flair needed to build a truly world-class brand. The removal of the peak cap from the pilots’ uniform is one such example. In aviation, branding and perception management are not superficial concerns—they play a vital role in shaping the image of an airline and the public stature of its employees.
English
1
0
7
1.4K
Griffin
Griffin@6ESinger157593·
Sorry, @airindia, but this presents a very poor image for the brand. Cadets are future ambassadors of the airline, and basic standards such as professional grooming, neat hair, and crisp, well-fitted uniforms( notice the ties and trousers vary in length, shoes are barely polished and socks/belts are mismatched) should be the minimum expectation. These are future international pilots — they should reflect discipline, professionalism, and pride in the role. Your PR and advertising teams also need to seriously rethink how the brand is being presented, because this is falling well short of the standard one would expect from a flagship international airline.
Griffin tweet media
English
21
8
151
31.6K
Saket S.Pandit retweetledi
Prapthi
Prapthi@prapthi_m·
BENGALURU ADOPTION APPEAL Our big baby, Theo, is still looking for a home. We found Theo abandoned about 3 months ago. He's 4 years old, healthy and vaccinated. He's a calm dog who gets along with pets and people alike. Contact : 9686931568 Please help. Please share ♥️🙏
Prapthi tweet mediaPrapthi tweet media
English
5
123
211
7.4K
Saket S.Pandit
Saket S.Pandit@saketspandit·
@airindia you guys are such a shit show of an airline. Honestly, can’t get 2 flights on time if your life depended on it. You’ll have only worsened post TATA. JRD must be turning in his grave.
English
0
0
0
13
Saket S.Pandit
Saket S.Pandit@saketspandit·
@beastoftraal Why do you think they sell $200B worth of iPhones annually? 😊 On the other hand, using an android phone feels like visiting a developing country.
English
0
0
1
262
Karthik 🇮🇳
Karthik 🇮🇳@beastoftraal·
I got my first ever iPhone only in March 2024 - an iPhone 15 Plus. Prior to that, I was on assorted Android phones for 13 years (and BlackBerry, Nokia, Siemens, Samsung Bada, Symbian, before that, since I started owning a mobile phone, in 1999). Oddly enough, I have not felt the need to upgrade or even consider an upgrade since then! This was definitely not the case with all my Android phones (assorted Samsung and OnePlus phones, mainly). Almost every year, I felt that I needed a "better" and "improved" phone. And I did upgrade almost once every two years! With Android, much like Windows in laptops, something or other goes bad, to put it mildly, after some time. The camera feels mildly sluggish, or the OS drags occasionally. The phone heats up faster (and cools), or some apps just shut down more abruptly, often enough that I start to worry. With the iPhone, I have not had anything major or minor enough to start considering an upgrade or an alternative! The battery life is more than good. Camera continues to be stupendously good. Everything works as it should without giving me any reason to complain. In terms of features too, I have no need to consider an upgrade! I have no idea if I'm the only one or if this is a widespread sentiment with iPhones.
English
48
11
168
36.8K
Planesanity
Planesanity@planesanity·
There are go arounds, and there's this.
English
16
45
918
87.7K
鈴森はるか 『haruka suzumori』 🇯🇵
🇯🇵 Recently, I see lots of anti-Japanese posts from Africans. This is Japan in the 1960s... only 20 years after World War II was over. We built this. You were never hit with any nuclear weapons and yet you built nothing. Why?
English
2.1K
10.3K
86K
2.5M
Roman Helmet Guy
Roman Helmet Guy@romanhelmetguy·
Singapore is not a high trust society, it’s a port city where order is enforced by a draconian police state that canes people for stuff that isn’t even a crime here. If that police state disappeared next Tuesday, you’d have a race war by the weekend. Nice place to visit though.
Tetra | ChadFish@TetraChad

Singapore is a high trust society and doesnt have a homogenous culture. Different races and ethnic groups packed into a small space yet you can walk around at 3am drunk with cash hanging out of your pocket and a $100k watch on your wrist and no one will do anything

English
397
984
13.3K
803.6K
Ankit Upadhyay
Ankit Upadhyay@ankit_0101·
@TheDilliMirror Who the fu€k is here doesn't like Tendulkar. Come out in the open you maniac(whoever He/she/they/them may be)!......😡🤬
English
1
0
1
275
JB
JB@TheDilliMirror·
You may or may not like Tendulkar. But the fact is that in the 90s , when the movies were pathetic , hardly any jobs outside of govt , disposable income was low , hardly other sporting victories - his batting was one of the few things that brought joy
English
18
138
1.7K
18.7K
Massimo
Massimo@Rainmaker1973·
An Indian rescuer capturing a 4-5 m king cobra with minimal gear
English
239
582
8.9K
1.9M
Sonu
Sonu@Cricket_live247·
Sachin Tendulkar’s reaction while meeting his youngest fan, and look at the way his wife took care of him during his birthday celebration. A lovely gesture from Tendulkar and his wife. ❤ Happy Birthday, Sachin Tendulkar!
English
58
733
12.1K
315.5K
Saket S.Pandit
Saket S.Pandit@saketspandit·
@cneuralnetwork This is a typical Swiggy experience. What used to be a wonderful app back in 2018-19 has continued to degrade massively in every aspect.
English
0
0
0
166
neural nets.
neural nets.@cneuralnetwork·
very bad experience on swiggy today - ordered food at 12:48pm - app showed 40-45 min - after 1hr, order shows still preparing - after 1.5hrs, i open a ticket - the person says, food will come in 15min like restaurant said - delivery guy calls and says that the restaurant is closed but he got assigned - i told the person from swiggy, that the restaurant is closed, she confirmed and said I will cancel order then - i was like wtf man, i am waiting for 2hrs couldnt you confirm earlier, why did I have to do? "cut my call when I said this" - 15min later, delivery guy told me to cancel pls as he wont get any other order. - i keep on spamming the helpline to help out the poor guy, after 45 min they cancel my order and the delivery guy is finally free for another order the average turnaroundtime for a reply was around 5-6 min a total of 3 hours of horror and struggle - had to cook maggi end of the day :)
English
106
134
2.8K
129.6K