Sam

It’s okay @O2 have been in contact and apparently their complaints department are two busy to take any more complaints 😂 #CustomerService #fail #o2 #keepupthegoodwork

Horrendously bad #Customerservice from @O2 been on the phone over 3 hours with only Indian call centres wrong phone, no delivery, lies, constant incompetency I think it’s different network time. #badcustomerservice #o2uk #indiancallcenters #avoid

Who at @BritishGas @BritishGasHelp is actually helpful every time I call I’m cut off #complaint #CustomerService #britishgas #donotusebritishgas

Big up @O2 customer service today. Iv realised I do a lot of complaining so thought I’d give some positive feed back. Excellent service and minimal waiting time #thanks #goodjob #o2uk #twitterteam

Any know what my next step to take is. Brought new trainer from @JDSports next day delivery which were in stock now been waiting 18 day still not delivery, spoke with costumer service more than 6 time to be told just wait longer. #jdsports #badservice #fail

@HMRCcustomers would you be able to help me with a passport query privately?

@HMRCcustomers Got it. 👍🏻

@sammedlock We do not use DM on Twitter. You can private message us on our Facebook page via this link: facebook.com/HMRC/ We do not have access to personal records on this service. Rob

@HMRCcustomers £3.50 a minuet to contact you to resolve an issue that you have created is ridiculous how can I speak with someone without taking out a second mortgage #complaint #daylightrobbery

@HMRCcustomers I can’t direct message you?

@sammedlock What is the tax code shown on the most recent payslip? Rob

@HMRCcustomers My tax code has changed.

@sammedlock Hi Sam. Which department do you need to contact e.g. Self Assessment? Rob

Thanks @avivaplc thought you would be interested in two lots of car insurance but clearing hanging up on costumers and ignoring email about inquiries must be your thing. #badcustomerservice #customerexperience #aviva #Reputation #carinsurance

@bt_uk Nice to see once again @bt_uk have let yet another customer down. Still no contact.

@sammedlock Hi Sam I'm sorry for the delay. Your case handler will be in touch with you tomorrow. ^Lizzie

10 weeks later and still haven’t received any contract billing info or anything else @bt_uk have promised me. You would have though lodging 3 complaints they would have tried sorting something out. #badcustomerservice #dontrecommend should have stayed with @virginmedia

@bt_uk DM sent.

@sammedlock yes sam you can DM them on here and this will come through to us, if you don't have the acc num the order ref will be suffice :) ^Alannah

You would think being a new customer with @bt_uk they would be a little more accommodating, but 6 weeks later after the struggle of inadequate customer service staff, insulation and even two complaint phone calls I still don’t have the service I’m paying for #bt #CustomerService

@bt_uk Do you have a secure way of sending theses detail? I still have not received any account details so do not have an account number to refer too.

@sammedlock I'm so sorry to hear that this has happened Sam, can you pop me over the full name, address and acc num and we can have a look at what seems to be the issue :) ^Alannah

@bt_uk Where to start. From day one iv had nothing but problems, I have no phone line connection for my land line and was suppose to have an engineer come round yesterday after wating in all day, I had no engineer or phone call. Just all add to a long line of problems. Extremely unhappy

@sammedlock Hello Sam I'm so sorry to hear that this is the case, what is it that seems to be the issue with your connection? We'll be more than happy to help you further :) ^Alannah

@0128lacky I asked my llama if his cousin wanted to go camping. He said alpaca tent

@sammedlock U can't run through a camp site u can only ran.. because it's past tents

Went camping for the first time today, it was intense