Samantha G

@newlook There isn’t anything else to add? I’ve left the store now, having not purchased anything.

@newlook can’t return items but can’t try them on. Your manager in your store High Wycombe couldn’t care less. #poorcustomerservice #losingcustomers

@newlook Your stores are saying exchange only. And quite rudely I might add.

@Matalan genuinely disappointed that you can’t even change the size of an item without a receipt. Somewhat punitive if your handbag is stolen. #lostacustomer #poorservice

@BatterseaPwrStn you put the parking desk as far away from the car park as possible, all your payment machines are out of order and your staff told us we had to use one to be able to leave the car park. We then had to pay. #notexactlyfreecarparking

@TOMSsupport this is ridiculous…..

@tomseurope your customer service message is saying it is out of hours but I’m pretty sure it’s between 8am-5pm Monday to Thursday right now…..

@Uber how come your drivers can make a customer wait and then cancel last minute without penalty but it doesn’t work the same in reverse?

@realshanerichie @NewWimbTheatre THE BEST PANTO I have ever seen. I brought my 8 and 6 year old daughters and my 91 year old grandmother. Everyone loved it! Genius. Thank you! 🎄❤️

@MatianaLondon @sainsburys Did you find out what happened? I had the same this evening and I rang to find out that mine had been returned to store. They’d taken the money and no one bothered to tell me that they weren’t going to bother fulfilling the order. #Terribleservice

@sainsburys My delivery (due between 5.30-6.30pm today) hasn't yet arrived and I've had no call or text about it. Read online there have been delays in London, will mine still come today? (W2 postcode, delivery comes from Ladbroke Grove store usually)

@LJPike92 @sainsburys I had the same this evening and I rang to find out that mine had been returned to store. They’d taken the money and no one bothered to tell me that they weren’t going to bother fulfilling the order. #Terribleservice

@sainsburys I had an order booked 7.30-8.30pm this evening that has not yet arrived - how can I track it down / find out when it will arrive?

@Matalan I don’t know how to find out where my order is? It said it’s shipped but I haven’t received it and your shipping service doesn’t provide updates. Please help?

@capenterprise I am trying to contact the grant assessment team regarding a particularly time sensitive matter. I have emailed but I would imagine they are inundated. Is there another way to contact them please? Thank you!

@LDNBusinessHub I am desperately trying to contact the grant team about a particularly time sensitive matter. I have emailed but I imagine they are inundated Is there any other way I could speak to someone please?

@Julio_Geordio did you get this?

@Julio_Geordio Yes! They didn’t quibble and refunded straight away. Have reduced the spend cap now as well. Worth the two hour wait I guess!

@sammyjomonkey Any success?

@VodafoneUK I’ve just received 15 of these texts from 84222 and according to my account I’ve been charged £15 because of that. No idea what they are or who they’ve come from. I’ve been stuck in a queue to speak to someone at Vodafone for 15 mins

@Julio_Geordio @VodafoneUK Just messaged you! Still on hold!

@sammyjomonkey @VodafoneUK Any joy? I've had a less than fruitful DM convo on here with someone at Vodafone and I'm still on hold to speak to someone

@Julio_Geordio Approaching the second hour....have you got through yet?

@sammyjomonkey @VodafoneUK Made it

@VodafoneUK @Julio_Geordio Sorry, don’t mean to keep including you @Julio_Geordio!

@Julio_Geordio Hi there, please drop me a DM and I'll take a look into it for you. Please can you DM me your full name and mobile number. Jay twitter.com/messages/compo…