Sam
914 posts


@bhx_official what an absolute mess at security. Global gateway I think not
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@Eurostar and @Marechaussee what a mess the Amsterdam Eurostar terminal is. Again not enough staff on Emigration. Same as Schiphol.
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@ITAAirways so you change 2 connecting flight so the connection becomes 1 hour. And give people no chance to rebook on a more reasonable connection. Complete stupidity.
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@HelsinkiAirport great airport, but transit security is a mess. I think I've only seen it worse @Schiphol
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@lionairgroup another badly managed lion air group flight. With this time Wings Air. IW1851. Even the airport boards show the delay in the past. I think a bit of basic communication with your customers would help!!
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@malindoair what are you guys doing. OD366 is chaos. First bonkers boarding process with no control. Now no AC on the plane!!!!
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@hkairport any news on the flight suspensions, we're getting little news from the gate people, with no next update time and people standing in queues for 2 hours. #OU552 gate 512
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@HKExpress_CX any news on UO552 to Da Nang. The ground staff are not even giving us a time for next update
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@LEGOLANDWindsor the management of the queue for Lazer radar and the heat in the tent is just silly
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@British_Airways what is with the seat pitch and seats in your new a320neos it's awful. Genuinely more comfortable on @easyJet
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@bhx_official why are your security queues out of control!! If you want to be a global airport, this needs fixing!
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@British_Airways why are your customer service people lying to people to get them off the phone also after being on hold for 20 minutes
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