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Sam Starling
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Sam Starling
@samstarling
Computersperson at @incident_io, previously @Monzo, @SoundCloud • 🏳🌈 • he/him
London, UK Katılım Ocak 2009
470 Takip Edilen1.1K Takipçiler

@georgegebbett @incident_io 👀 As someone who lost about five paragraphs of text in Lattice the other day… yes you can. I’ll ship it tomorrow!
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hey @incident_io - we love your tool but i have one tiny request - on the 'add action' dialog you get an 'are you sure' if you try and close it by clicking outside of it, but not if you click on the cancel/x buttons - can it be added so i stop accidentally losing my actions?


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Sam Starling retweetledi
Sam Starling retweetledi

Wrote a post about our o11y strategy - was a lot of fun building it (and a lot of big brain ideas from @lawrjones) - check it out!
Lawrence Jones@lawrjones
You can't sell an on-call product that only works some of the time. That's why we've invested heavily in o11y, building a strategy that works for our org and weaving that into how we use our tools. If you want to know how we did it @martyhambert has written a great post 🧵
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@kieranmch @daybridge I respect the @daybridge hustle and the relentless attention to detail, but I’ve got to ask: what techniques have helped/allowed you to stretch seed funding over ~4 years? Because that’s impressive!
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This site is basically a Truth Social extension at this point. So sad what's happened to it.
Underscores the importance of having a direct communication channel with your users/customers that does not rely on social media. Moving to threads/blog/email for @daybridge V1 release
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@simonvc @incident_io You can’t trigger an HTTP request from Workflows, but you want app.incident.io/~/settings/web…
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@lawrjones @whoiskatrin I can identify with a dog digging itself into holes as you watch on and ask what is happening
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@isntdave I would watch a 3 hour YouTube documentary about the logistics of it
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@evnsio @incident_io Let’s circle back when you’ve had a few of my selfies!
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@samstarling @incident_io Oh no? This is huge.
All the time I've spent wondering "is it actually Sam that acknowledged that alert?", and now I'll know for sure.
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Pretty excited to unveil the latest addition to @incident_io On-call: Smile to Acknowledge.
More personal, more engagement, and more accountability for people responding to incidents🤝
incident.io/blog/introduci…
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