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@SpecialBridge Hi Are you emails not working ? Signed up and had no activation emails, and also had no reply from the support emails . Please help

You matter! Period! End of story! 😯 Actually, scratch that. 🤨 It's just the start... Of realizing your story is as valid and meaningful as everyone else's. 🤗 And you deserve to be heard! 😎

@hm_custserv hi , can you tell me where this top is on your website ? Listing is for the trousers but can’t find the top

@AldiUK hi, do you know when the rattan dog lounger will be back in stock please?

@NicolaaRobertss @ShanklyHotel Did you get a reply by any chance? Been trying for 4 weeks!

@ShanklyHotel Hi - I have been trying without success to get a response from your reservations team regarding a stay I had to cancel due to covid, lots of emails and calls, all I need is confirmation I didn’t check in so I can claim on my insurance #poorcustomerservice

@littlechar1 @ShanklyHotel I’m so glad I’m not the only one. Been trying for 4 weeks!!

I’ve been trying to get through to the @ShanklyHotel all day & absolutely nothing #fuming

@jordannelouise_ How did u book? Been trying for 4 weeks just to book a masterclass! No reply to emails , no calls answered @ShanklyHotel

Booked the Shankly hotel for next month & my god I don’t think I’ll leave the room!!😍😍

@ASHelpMe hi , I sent mr order back to you. Can you advise on refund status ? Order number is : 366910184

@JackWills Done this 3 times already , no reply!!! This is insane! 😡😡😡

@sbailey007 Please can you DM us with your order number, name and email address for this to be looked into. Thanks, Gem

@JackWills this is getting absolutely ridiculous. I keep getting the same DM’s to my replies. Not getting anywhere , my delivery is missing and my money is stolen from Jack wills . Please refund me !!! 😡 I don’t get what the issue is!

@JackWills Yes the same reply I was given 6 days ago which I already answered!

@sbailey007 Hi, Thanks for your message. I can see my colleague has now responded to you via DM. Thanks, Rachel.

@JackWills in all my years of online shopping I’ve never experienced such shocking customer service . DM’s getting ignored , emails ignored. Looks like a financial obs complaint coming

@JackWills Generic response , I’ve DM’d you twice in 5 days along with emails 😡

@sbailey007 Hi, Thanks for your message. I am sorry to hear you have not received a response to your query. Please send us a DM regarding this along with your order details and we will look into this for you. Thanks, Rachel.

@JackWills I have done twice already with no reply !!

@sbailey007 Good Afternon, thanks for reaching out to us today. I am sorry to hear this. Please can you drop me DM with your order number, billing and email address. I will be happy to look into this for you. I hope to hear from you soon. Many Thanks Kathy

@JackWills Hi , I have checked my order and it states delivered to porch but I don’t have a porch. Looked at delivery photo and it’s just a black screen. This is for a Christmas present , please can you advise ASAP

@JackWills I have emailed , DM’d and no response but reply ASAP

@SportsDirect_CS hi , order number SD40000074078179. I paid for premium next day delivery for today this is now not coming until tomorrow. Please refund my delivery costs

@ToxicFox order placed on 7th still not dispatched. But yet still advertising delivery times of a few days. Misleading advertising. 😡

@westfieldlondon hi, can you confirm primark is open from 7am tomorrow?

@_alicebeer @thismorning Hi, what are the details for the afternoon tea ?

Anyone else WFH this Monday morning? Supporting small businesses today on @thismorning #shoplocal #shopsmall instagram.com/p/CHpgg8wn5Lo/…

@nextofficial Hi , can you get back to me please ?

@sbailey007 Hey there, what size are you after? Thank you

@nextofficial hi, when will this jumper be available ?