@[email protected]

Given the current nonsense taking place under this platform’s new megalomaniac ownership, I can’t justify continuing to have anything to do with it. I’ll be at @se_davidobrien@mastodon.scot if you’re interested. At least for now.

@loulovespixels It was a great session.

@loulovespixels Ah, thank you Louise. Lots learned.

Ran a retrospective today. My first proper post #Covid #ServiceDesign work. The workshop went well, some really great insights, and I felt really energised at the time. I am absolutely wiped out now though. Gonna be a long shift I guess.

This is ... of interest.

"The aim of FBS is clear: to allow businesses access public sector business support as easily as possible" - @scotent's Head of Business Support Partnership, Elaine Morrison following the announcement of @WEScotland as the website's 100th partner: bit.ly/3FpUsbH

Best avoided.

So, after dodging it for almost 3 years, I finally caught Covid. Or, maybe, Covid caught me, is a better way of putting it. Either way, it was a good working definition of the opposite of a barrel of laughs.

@leeloowrites I've used one of those big TV-sized Surfaces in the past. They were a passable, albeit extraordinarily expensive option. But not, I think, quite what you have in mind here.

I don't care how #inclusive your research and design processes are. You can never anticipate the entire spectrum of human experience of your service. People will have needs that you cannot imagine.

Refusing to talk to your customers is the opposite of #ServiceDesign It's a sort of Disservice Design. It's also a really good way to ensure your business goes down the tubes real quick. Sometimes, people just want to talk to a person. Always make that possible.

This is indeed big news.

according to @awscloud CEO @aselipsky he recently visited Japan and in meetings with CEOs and CIOs around 75% of them asked AWS about its sustainability plans, in terms of alignment of strategy and beliefs. the agenda is becoming more pressing. #reinvent

I think I’ve decided I’m quitting twitter. A decision made surprisingly easy by a surprisingly useless idiot. link in bio, you’ll find me elsewhere. I’ll keep this account open till Christmas. adieu

This is how to ends.

(PS everyone gets an edit button for free. Could have used one on the first tweet in this thread …)

Apologies to anyone of a nervous disposition, I hadn’t realised the og:image was an ear-winged elephant farting fire.

If you’re considering abandoning twitter - and who isn’t - this service makes it easy to find folks once you’ve created an an account on a Mastodon instance. movetodon.org

Mmm, Microsoft managed OK with DOS. God, am I that old?