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@Shouty_Dave Hi Dave, please send us an email at contact@secursus.com and we will change it for you! Thank you.

@secursus Can I change the parcel reference on a booking I've made? Customer has changed collection date, so I had to cancel and rebook collection.

@siothaMK Hi! Can you please send your claim by email contact@secursus.com ? We'll help you out!

@secursus please can you help? I am having problems with a package that I sent via Parcel2Go and insured with yourselves.

New post on the blog! Is it worth paying for a parcel insurance? Find out when and why you should consider it blog.secursus.com/blog/shipping/…

@Melvinmeerkat Hi! Yes of course, our service works for both domestic and international deliveries 🙂

@secursus Stupids question but can I use your service for UK to UK deliveries?

@ConorWalsh12 Hi Conor, sorry about the late reply. Your email has ended in our spam folder. We just answered your email.

@secursus I haven't had a response on the above. I also emailed your helpdesk on Friday and have not had a response yet either. Are you still operating? Thanks.

@secursus I'm couriering a package from Ireland to UK. Can I use your service to insure the package? - I see the insurance is void if it is transported via sea/river or if the courier relies on non-specialised providers for last mile. Is it easy to check this with the courier?

@AnaGlendaMom Hi Ana, to cancel your order please email us at contact@secursus.com Kind regards

@secursus can I cancel a transaction I've made? I made a complete error and have to do it the right way

@_gbcht Hi! Thank you for reaching out. We are aware of this situation and have adjusted our conditions in response to the Covid-19 crisis. Here are our recommendations :

@elliemilner If you are worried to put the real value of your item to avoid having it stolen, we recommend putting the customs label behind the delivery label. 2/2

@elliemilner Hi Ellie! Yes that's possible, you decide the value you put on the customs label. However if you lie on your item's value, customs can seize it if they want to, in which case we can't cover your parcel. 1/2

New post on the blog! With the coronavirus spreading globally, the shipping industry has to make many adjustements. More information on what can happen to your parcel and what to do in case of a problem, here: blog.secursus.com/blog/unknown/c…

New post on the blog! With e-commerce and the B2C sector becoming more popular, parcel shipping is experiencing significant growth. Focus on a booming market. blog.secursus.com/blog/shipping/…

“Safety Above All” is something we take incredibly seriously at FedEx. Find the latest information on how we’re responding to the COVID-19 outbreak at at.van.fedex.com/6019TjQEh.

Coronavirus Update: We’re actively monitoring this rapidly evolving situation. More information is available at: royalmail.com/coronavirus

In the wake of the COVID-19 virus, our highest priority is to do our part to help ensure the health and safety of our employees, customers, and suppliers while meeting our service commitments.

This week: Keep calm and carry on zpr.io/tCiiu

@paulkor Hi! Yes we do, we are available worldwide. You can insure your packages directly through our website, or if you would like to insure bigger volumes of shipments, maybe you could be interested in our API integration. Tell me if you have any questions!

@secursus Do you insure shipments for companies outside of France? We are a Canadian company wanting to use UPS to ship to the USA.

New post on the blog! If you want to know more about Royal Mail's insurance for your valuable items, head over here: blog.secursus.com/blog/unknown/r…

@SkullkingR Hi, Very sorry about the late reply. Did you contact our support team here : contact@secursus ? I confirm that we can insure packages from Royal Mail.

Our Blog is live! Find out why we created Secursus here : blog.secursus.com/blog/news/secu…

Welcome to the Secursus Twitter Support. Any questions ? Feel free to send us a tweet here or directly by email contact@secursus.com