manjit Kaur

United Nations: We want Uk government and all UN Bodies to see what’s happening in India with Punjab - Sign the Petition! chng.it/PNMKWFnF via @UKChange

@Parcel2Go Thank you x

@siothaMK I am sorry about this, I can see that the email was received. I have highlighted this to the complaints team, please allow 48 hours for a response. If you require any further assistance please do DM us. Thank you, Faye.

@Parcel2Go please can you advise how long it takes for your complaints department to respond to an email?

@Parcel2Go Hi, the ref is P2G75579862

@siothaMK I am sorry to hear this, please can you DM me with the P2G reference that was quoted in your complaint? Thanks, Faye.

@Parcel2Go Ok, so I sent the email on 20 Aug and haven’t had a response. Please can you check? Thanks

@siothaMK Hi Manjit, it can take up to 2 working days for a response.

@Parcel2Go why is no one trying to sort out my claim? You destroyed my package as you said it was “beyond repair” Now told I can’t claim as out of time! You give no email or phone to communicate, is this deliberate? You need to help sort out my claim

Secursus please can you give me an update regarding my email?

@secursus Hi I sent that on Tuesday

@siothaMK Hi! Can you please send your claim by email contact@secursus.com ? We'll help you out!

@secursus please can you help? I am having problems with a package that I sent via Parcel2Go and insured with yourselves.

@Parcel2Go I need to speak to customer services - how do I do that?

@Parcel2Go why is there no way to contact you? No email address nor phone number just web chat which is so unhelpful?? Why have you disposed of my parcel and now are telling to claim the £20 insurance? I have had to resort to joining twitter to get some response!!!!

@DavidFinlay8 @Parcel2Go I totally agree with you as I’m in a similar position. In fact the only reason I’ve joined Twitter is to get some response from them @Parcel2Go Non existent customer service which you only find out if you have a problem!

@Parcel2Go be very aware if you use this company. I paid UPS the courier Parcel lost/stolen. I have no recourse UPS say Parcel2Go was the sender. Parcel2Go have no Telephone help. The Email system ignores you the just Stole my parcel. 3 weeks now Zero help. Total joke.