ShipStation

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ShipStation

ShipStation

@ShipStation

📍Wherever you sell 📦 However you ship ⚙️ We help YOU become more efficient. For support, reach out to @ShipStationHelp or [email protected].

Austin, TX Katılım Mart 2011
4.5K Takip Edilen13.9K Takipçiler
ShipStation
ShipStation@ShipStation·
@pcamp96 Hey there, thank you for bringing this to our attention! Our Engineering and Development teams have addressed the root cause, and you should no longer receive these emails. Feel free to shoot us a message to review if you have additional concerns!
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ShipStation
ShipStation@ShipStation·
@BowTiedWookie Hey there, thank you for bringing this to our attention! Our Engineering and Development teams have addressed the root cause, and you should no longer receive these emails. Feel free to shoot us a message to review if you have additional concerns!
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BowTiedWookie
BowTiedWookie@BowTiedWookie·
@ShipStation your customer support email is compromised and is sending spam links trying to get people to give up their Robinhood account information
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ShipStation
ShipStation@ShipStation·
Over $200B in transactions. 3 billion orders annually. That's the scale powering ShipStation Intelligence and why it gets smarter with every shipment. 📦 🧠 Kelly Vincent breaks down what the Intelligent Delivery Shift really means. ➡️ shipstation.com/blog/the-rise-…
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ShipStation
ShipStation@ShipStation·
@katelyn_1016 @PayPal Hey Katelyn, thank you for reaching out and for bringing this to our attention! Please shoot us a DM with your email and the affected tracking number and we'll have a team member take a look and see what we can do to help. Hoping to hear back soon!
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Katelyn
Katelyn@katelyn_1016·
@ShipStation @PayPal if I buy a label through you, why can go back later and recharge my card for “wrong package”?! What does that even mean? I do not you permission to go back and charge my card without my knowledge, and this has happened multiple times! #paypal
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ShipStation
ShipStation@ShipStation·
More orders shouldn’t mean more work. ShipStation Intelligence uses AI-powered automation to route orders, select services, and trigger workflows, so your fulfillment stays fast, consistent, and scalable. Learn More ➡️ shipstation.com/fulfillment/in…
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ShipStation
ShipStation@ShipStation·
@mrquin173869 Hey there, thank you for reaching out! Sorry to hear you're having some issues. Please shoot us a message with your account email and a description of the issue and we'll have someone get in touch! We're following you now, so messages should be open
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mister
mister@mrquin173869·
@ShipStation cant ship, cant update stores, cant message you..
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ShipStation
ShipStation@ShipStation·
Wrong label. Wrong order. Wrong day. For a family-run flower farm, that’s someone’s celebration on the line. Shropshire Petals reduced errors and sped up fulfillment with ShipStation, staying efficient when timing matters most. Read more ➡️ shipstation.com/stories/shrops…
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ShipStation
ShipStation@ShipStation·
@ronafreesince73 Hey John, thank you for reaching out! Sorry to hear you're having some issues - please shoot us a DM with your account email and a description of your issue and we'll have the team take a look. Hoping to hear back soon!
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ShipStation
ShipStation@ShipStation·
In apparel ecommerce, returns are part of the model—multiple sizes, post-peak returns, fast-changing trends. 🔄📦 But returns don’t have to be an afterthought. With the right strategy, they can be a competitive advantage. Learn more 👉 shipstation.com/blog/the-6-hid…
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ShipStation
ShipStation@ShipStation·
@MaxCookie @shipstationhelp Hey there, than you for reaching out! Our team has resolved this issue. If you're still experiencing it, please shoot us a message with your account email and we'll have someone take a look.
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M@MaxCookie·
@shipstationhelp @shipstation getting 504 bad gateway error messages. Keeps logging out. This is ruining our shipping day. If you are actively deploying your new site layout in the afternoon of the work week, please stop. That’s insane.
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ShipStation
ShipStation@ShipStation·
From a few thousand shipments to 76,000+ a year 🍫📦 Norman Love Confections scaled 15x without growing their team. Automation rules, batch processing, and real-time syncing keep things running smoothly even across multiple peak seasons. Read More ➡️ shipstation.com/stories/norman…
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ShipStation
ShipStation@ShipStation·
Peak season isn’t just Q4. 🌷📦 For florists, chocolatiers, and gift sellers, spring brings tight shipping windows where late deliveries mean missed moments. Rate shopping and automation rules help you stay ahead. Get ready before the rush.➡️ shipstation.com/blog/how-well-…
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ShipStation
ShipStation@ShipStation·
@RustyStout10 Hey there, thank you for surfacing this! Can you please shoot us a DM with your ShipStation account email or the ticket numbers so our team can investigate your issues and see what we can do to help? Hoping to hear back shortly!
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Rusty Stout
Rusty Stout@RustyStout10·
@ShipStation utter joke of a company. Absolutely terrible customer service. Had two issues today and the answer to both is "sorry we have no information for you". How can I run business this way?
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ShipStation
ShipStation@ShipStation·
Peak season volume more than doubled? No problem. 📈 Spoke Custom scaled from 8K to 17K+ daily shipments powered by ShipStation API. Read Their Story➡️ shipstation.com/stories/spoke-…
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ShipStation
ShipStation@ShipStation·
@sc456a Response has been received! Our team will be following up
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Scott Carter
Scott Carter@sc456a·
@ShipStation Reply sent again. Please let me know if you received. Seems like a number of our replies haven't been seen by your team.
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Scott Carter
Scott Carter@sc456a·
@ShipStation we've been trying to get help on ticket 9391881 for weeks and we're no where. Can you help us by escalating this?
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ShipStation
ShipStation@ShipStation·
@sc456a Could you please send your response again in ticket 9391881? The last response on the ticket is from 3/19! We didn't get a response to the agent's information requested on Monday.
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ShipStation
ShipStation@ShipStation·
@sc456a Hey Scott, someone was reassigned and reached out on Monday. Can you please respond to your ticket with the requested info so we can help?
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Scott Carter
Scott Carter@sc456a·
@ShipStation Would you mind asking someone else to take the ticket? We're really struggling to get help.
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ShipStation
ShipStation@ShipStation·
Peak season doesn't have to mean peak stress. 📦 The Great British Cheese Company went from copying and pasting addresses between courier portals to processing an entire batch of orders in minutes. Their secret? ShipStation's multi-carrier support and WooCommerce integration that keeps everything synced and organized. Read Their Story ➡️ shipstation.com/stories/the-gr…
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