ShipStation

@pcamp96 Hey there, thank you for bringing this to our attention! Our Engineering and Development teams have addressed the root cause, and you should no longer receive these emails. Feel free to shoot us a message to review if you have additional concerns!

@ShipStation @shipstationhelp Thought y'all might like to know that scammers are out there spoofing your email address to try and phish people.

@BowTiedWookie Hey there, thank you for bringing this to our attention! Our Engineering and Development teams have addressed the root cause, and you should no longer receive these emails. Feel free to shoot us a message to review if you have additional concerns!

@ShipStation your customer support email is compromised and is sending spam links trying to get people to give up their Robinhood account information

Over $200B in transactions. 3 billion orders annually. That's the scale powering ShipStation Intelligence and why it gets smarter with every shipment. 📦 🧠 Kelly Vincent breaks down what the Intelligent Delivery Shift really means. ➡️ shipstation.com/blog/the-rise-…

@katelyn_1016 @PayPal Hey Katelyn, thank you for reaching out and for bringing this to our attention! Please shoot us a DM with your email and the affected tracking number and we'll have a team member take a look and see what we can do to help. Hoping to hear back soon!

@ShipStation @PayPal if I buy a label through you, why can go back later and recharge my card for “wrong package”?! What does that even mean? I do not you permission to go back and charge my card without my knowledge, and this has happened multiple times! #paypal

More orders shouldn’t mean more work. ShipStation Intelligence uses AI-powered automation to route orders, select services, and trigger workflows, so your fulfillment stays fast, consistent, and scalable. Learn More ➡️ shipstation.com/fulfillment/in…

@mrquin173869 Hey there, thank you for reaching out! Sorry to hear you're having some issues. Please shoot us a message with your account email and a description of the issue and we'll have someone get in touch! We're following you now, so messages should be open

@ShipStation cant ship, cant update stores, cant message you..

Wrong label. Wrong order. Wrong day. For a family-run flower farm, that’s someone’s celebration on the line. Shropshire Petals reduced errors and sped up fulfillment with ShipStation, staying efficient when timing matters most. Read more ➡️ shipstation.com/stories/shrops…

@ronafreesince73 Hey John, thank you for reaching out! Sorry to hear you're having some issues - please shoot us a DM with your account email and a description of your issue and we'll have the team take a look. Hoping to hear back soon!

@ShipStation What is going on with your system

In apparel ecommerce, returns are part of the model—multiple sizes, post-peak returns, fast-changing trends. 🔄📦 But returns don’t have to be an afterthought. With the right strategy, they can be a competitive advantage. Learn more 👉 shipstation.com/blog/the-6-hid…

@MaxCookie @shipstationhelp Hey there, than you for reaching out! Our team has resolved this issue. If you're still experiencing it, please shoot us a message with your account email and we'll have someone take a look.

@shipstationhelp @shipstation getting 504 bad gateway error messages. Keeps logging out. This is ruining our shipping day. If you are actively deploying your new site layout in the afternoon of the work week, please stop. That’s insane.

From a few thousand shipments to 76,000+ a year 🍫📦 Norman Love Confections scaled 15x without growing their team. Automation rules, batch processing, and real-time syncing keep things running smoothly even across multiple peak seasons. Read More ➡️ shipstation.com/stories/norman…

Peak season isn’t just Q4. 🌷📦 For florists, chocolatiers, and gift sellers, spring brings tight shipping windows where late deliveries mean missed moments. Rate shopping and automation rules help you stay ahead. Get ready before the rush.➡️ shipstation.com/blog/how-well-…

@RustyStout10 Hey there, thank you for surfacing this! Can you please shoot us a DM with your ShipStation account email or the ticket numbers so our team can investigate your issues and see what we can do to help? Hoping to hear back shortly!

@ShipStation utter joke of a company. Absolutely terrible customer service. Had two issues today and the answer to both is "sorry we have no information for you". How can I run business this way?

Peak season volume more than doubled? No problem. 📈 Spoke Custom scaled from 8K to 17K+ daily shipments powered by ShipStation API. Read Their Story➡️ shipstation.com/stories/spoke-…

@sc456a Response has been received! Our team will be following up

@ShipStation Reply sent again. Please let me know if you received. Seems like a number of our replies haven't been seen by your team.

@ShipStation we've been trying to get help on ticket 9391881 for weeks and we're no where. Can you help us by escalating this?

@sc456a Could you please send your response again in ticket 9391881? The last response on the ticket is from 3/19! We didn't get a response to the agent's information requested on Monday.

@ShipStation I responded two days ago and haven't heard back.

@sc456a Hey Scott, someone was reassigned and reached out on Monday. Can you please respond to your ticket with the requested info so we can help?

@ShipStation Would you mind asking someone else to take the ticket? We're really struggling to get help.

Today, we introduce ShipStation Intelligence — the data and AI layer powering smarter decisions across ShipStation. 🚀 It unifies analytics, automation, and performance insight into a single intelligence layer. Learn More ➡️ shipstation.com/fulfillment/in… Read the full announcement ➡️ businesswire.com/news/home/2026…

Peak season doesn't have to mean peak stress. 📦 The Great British Cheese Company went from copying and pasting addresses between courier portals to processing an entire batch of orders in minutes. Their secret? ShipStation's multi-carrier support and WooCommerce integration that keeps everything synced and organized. Read Their Story ➡️ shipstation.com/stories/the-gr…