Simon Elsbury

Thanks @wheely for as always, a prompt professional service. Always turns up on time. 👍🏻#reliable

@British_Airways thanks for ruining the surprise I had for my wife after canceling my flight. Appreciate it! That's after taking over 6 months to email me back about another canceled flight where you owed me compensation. Is this how you treat all Gold/Silver Status members?

@Merton_Council why didn’t you collect the rubbish like we pay you to? Does this mean we all get a refund?

@PoliticsJOE_UK Brilliant

With infection rates surging and experts warning of a third wave, this is Boris and the Superspreaders with #DoTheyKnowItsCovidTime 🎄🦠

@virginmedia Thanks for your reply. Your customer service on the phone is unacceptable! While it’s good to hear your working on it having no idea when it will be back the service is just appalling!

@simonelsbury Hi Simon, our teams have been working around the clock to restore services in what is a complex situation. There’s still work to be done, but significant progress is being made with a number of services already restored ^VO

The issue affecting our services in some parts of London is now fixed. Thank you for your patience and sorry for any inconvenience.

We had so much fun filming this for new BBC One show #TheButton with @LobsterCreative. Check out the show for a good laugh. twitter.com/bbcone/status/…

@VirginTrains It’s not always about money. Life’s about travel and relaxation and you are providing poor on both levels.

@VirginTrains Thanks for your interest. It’s the 11.30 from London to Edinburgh. What’s annoying is it’s my wife’s first time to Edinburgh, we got the perfect table and wanted to show her the view. The best part of the journey won’t be seen now.

@VirginTrains once again you have ruined the start to my holiday. 83mins late. Then to tell me I have to change trains. As you have terminated the train 1.5hrs away from destination. #notfair #RailFail #travel #alwayswantmoremoney

It’s the first day of #Cadvent and we gave Salma a big surprise when we granted their wish for lots of chocolate!

@TheAA_Help just a burst tyre... genuinely lovely staff member who helped out, efficient and professional. All within 1hr!

Another #greatservice from @TheAA_Help thanks for such for prompt #lovely #service

This is #Christmas #clientmeeting #Video #TVProduction #London

#12stars great to be part of the show. Loved filming the amazing #sirrodger

Wishing you all a #happychristmas. #holidays #christmas #video #videoproduction #SetLife

Nice job @FlashlightTV twitter.com/flashlighttv/s…

45 mins ringing @BandQ to be told they forgot my kitchen delivery 2day while my fitter is waiting for it. #bad #badcustomerservice #apology

@StopFundingHate We have finished the agreement with The Daily Mail and are not planning any future promotional activity with the newspaper

Solid first episode guys. @HuntedJulie @HuntedBen @HuntedDave 👊🏼