Skip Hop

@itsjustbiglee Hello, We apologize for the troubles. Please reach out to Corporate Consumer Affairs at 888.782.9548 and select option #4 at the prompt or send an email to contactus@cs.carters.com. Thank you!

@skiphop hey my kiddo has the activity center and the piano works half the time— what can I do?

@jomo_666 @skiphopnyc Hello, We apologize for the troubles. Please reach out to Corporate Consumer Affairs at 888.782.9548 and select option #4 at the prompt. Thank you!

@skiphop @skiphopnyc hey I opened a replacement part ticket two weeks ago, no reply. What’s the intervals here? This activity center wasn’t cheap for a leg to fall off and be unable for reattachment…..

@graceless04 @Target Hello, We apologize for the troubles. Please reach out to Corporate Consumer Affairs at 888.782.9548 and select option #4 at the prompt. Thank you!

Just opened our @skiphop activity table gifted to us at our baby shower from our @Target registry. It was never opened by us or our gifter. We just opened it and it’s FILTHY, scuffed, and clearly used. Target really sent a used table! I should have just bought it off Facebook!

@natasha_ic Hello. We’re so sorry to hear this happened. Please contact Consumer Affairs at 888.782.9548 or email us at contactus@cs.carters.com, and we'll be happy to help you. Thanks!

@skiphop I’ve used your baby’s view activity center for a week now and the keyboard is already broken. Any idea on how I can get a replacement piece?

@ambiti0n___ @Carters Hello, We are so sorry to hear this happeneed! Please reach out to Corporate Consumer Affairs at 888.782.9548 and select option #4 at the prompt. Thank you! -Carter’s

Lucky I wash and check everything I give my daughter. I bought her a stainless steel straw bottle by @skiphop @Carters and when I washed it before use the inside lip of the bottle cut me, a metal piece stuck in my finger. Imagine your child drinking metal fragments. Smh

@jordanrn96 Hi! We are sorry for the troubles. Please contact Consumer Affairs at 888.782.9548 and select option #4 when prompted so we can help you! Thank you.

@skiphop Do you have an actual customer service number that is manned by a human?

Skip Hop is issuing a voluntary recall of the Skip Hop Silver Lining Cloud Activity Gym. Only the raindrops on the cloud toy are involved in this recall. Click here for more information: skiphoprecall.com.

@JusstineM110 Hello. We’re so sorry to hear this happened. Please contact Consumer Affairs at 888.782.9548, or email us at contactus@carters.com, and we'll be happy to help you. Thanks!

@helen__tweets Hello! Our team is here to help connect you with the right contact for further assistance. Thank you!

@skiphop Thanks! Do Carters deal with U.K. issues please?

@skiphop Hi there, I have your Greenwich Portobello backpack and the zip pulls have come off (pictured). I’m U.K. based and would like to source replacements please. Thanks

@mathiepe Hello! Thank you for reaching out. We're sorry to hear that one of the toys is no longer working. To better assist you, please send an email to contactus@carters.com so that our Consumer Affairs team can address your concern.

@skiphop We have the Skip Hop Jumper and are very satisfied with it! Unfortunately, one of the toys don’t work anymore (not even after a battery replacement). Can we buy this specific toy, the cloud, separately somewhere?

@de_raabs Hello. We apologize for any inconvenience you may have experienced. To better assist you, please send an email to contactus@carters.com with more details about your concern. Thank you for reaching out to us.

@skiphop Hello, I was gifted the Skiphops Discoverosity Play Gym but when screwing the nails- it broke inside the clips Not sure how can I use this product anymore with the nail stuck inside the clip. Can you please help me. Thanks

@jen_freckles Hi, Please reach out to Corporate Consumer Affairs at 888.782.9548 or send an email to contactus@carters.com so we may speak with you about this concern. Thank you.

@mrstaylor820 Hello! Unfortunately, we do not have coupons available right now. We encourage you to enroll in our Rewarding Moments program if you haven’t done so yet. This program is free to join and has some awesome perks to help each time you shop! carters.com/my-account?id=… Happy Shopping!

@skiphop got any promotional codes currently running? Very interested in the Forma Diaper bag

@Keeper_7ka Hi, We are truly sorry for the troubles. Please reach out to Corporate Consumer Affairs at 888.782.9548 or send an email to contactus@carters.com so we may speak with you about this concern. Thank you.

@skiphop But after a few cooling cycles, the plastic changed the structure and the child was able to tear large pieces from it. Although the teeth have not yet appeared. It would be easy to choke this such piece! It’s good that mother immediately noticed it! #skiphop

Attention, @skiphop is poor quality and dangerous goods for children! #skiphop #teether

@KathrynOttway Hello! Please visit the following link to select your country to shop: bit.ly/3L8kJiz Happy Shopping!

@skiphop trying to place an order for shipping to the UK but I can’t see the option to set that country in the shipping section, is there a reason for this?

@gdogan6 We’re so sorry to hear this happened. Please contact Consumer Affairs at 888.782.9548 or email us at contactus@carters.com, and we'll be happy to help you. Thanks!

@skiphop @welcomebaby_tr sitenizden aldigim skiphop oyun mati deforme olup resimdeki gibi yirtildi.Darbeye dayanikli kaliteli diye aldigimiz hali 1 yilina bile gelemedi.azkalsin bebegimin bogazina gidiyordu parcasi.Urunu iade etmek veya yenisiyle degistirmek istiyorum

@jeunesse Hi, We are truly sorry for the troubles. Please reach out to Corporate Consumer Affairs at 888.782.9548 or send an email to contactus@carters.com so we may speak with you about this concern. Thank you!

@skiphop hi! Can this plastic insert be removed to clean? Can I purchase these additional attachments? The version I have does not include them and those were the ones my child liked the most when we tried this toy out. Thank you!

@talhagezer Hi, We are truly sorry to hear this is happening. Please reach out to Corporate Consumer Affairs at 888.782.9548 or send an email to contactus@carters.com so we may speak with you about this concern. Thanks!

@skiphop After 5 months.. Sorry but this part is very very bad quality Skip Hop ☹️

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@Throwawayskiph1 Hi, Please send an email to contactus@carters.com to the attention of the social media team so we can further assist you! Thank you, Skip Hop

@skiphop We already contacted the company using the form online. There was no traction. This could have seriously hurt my infant.

@skiphop this is the state in which the walker from skip hop we got as a gift looks like once we set it up.