Stuart McHenry

@dylthorn how can he clean 100 a day? (your original 2K per month) that would seem hard to do. i would think at best one truck could get to 1/3 of that.

Update: He has 5 recurring clients in the books and has competed 50 one time clans

BREAKING NEWS: Stagecoach festival being evacuated because of high winds! @NBCPalmSprings @KESQ @ABC7 @ABC7Jory

@dylthorn Yeah. Can be forsure… it also depends on how often it happens.

@smindsrt One day of lost revenue and poof savings gone

If you’re gonna have a work truck Make sure it’s not 20 years old and has 410,000 miles

@dylthorn chasing pennie’s.

I’ve seen two wrapped trucks today for companies that install window screens. Something is happening

@HVACSEO Page speed has been a ranking factor well over a decade now. searchengineland.com/google-now-cou…

Page speed does not lose you rankings. It loses you the homeowner who waited 4 seconds and hit the back button

This is literally mind blowing Spencer Pratt exposes Los Angeles Department of Water and Power salaries - Over 100 LADWP employees earn an annual compensation of over $500,000 per year each - 26 LADWP employees earn more than $600,000 thousand dollars per year - 4 top level LADWP employees earn more than $700,000 dollars a year - The LADWP has a combined water and power budget of 11 billion dollars I looked into it further, and get this 100% of leadership and oversight of the Los Angeles Department of Water and Power are aligned with Democrats Mayor of Los Angeles Karen Bass appointed the 5 member Board of Water and Power Commissioners, which sets policy and approves major decisions like executive hires and salaries California is essentially run by the mafia They are literally giving themselves $500,000 -$800,000 EACH and this is just one department

@AlexLathery @dylthorn $79 is cheap. I owned a dryer vent / air duct cleaning company. (sold) But the top national franchise does this all the time. Quotes low and it’s almost always a “harder job” than they initially thought.

@dylthorn Yes sir It ended up working out fine. He cleaned things out well and I called it a day at the $79 initial quote and then just installed a bird gate myself

One of the worst experiences you can have with a local service business: Getting quoted one price… and then hearing something 2–4x higher when they show up. Had this happen again yesterday. My wife called about getting a dryer vent cleaned and a bird guard installed. There are birds trying to nest in there, so we wanted it handled properly (and I try to avoid hanging out on 20 foot ladders too often) She gets quoted $75 on the phone. Tech shows up… Now it’s $340. Two story house, harder access, bird situation, etc. And to be clear, the $340 wasn’t the issue. That sounded completely fair. The problem was the gap between what we were told… and what reality actually was. That gap creates friction immediately. It feels like a bait and switch, even if it’s not intended that way. And it puts the customer in a weird spot right at the door. Now they’re deciding whether to move forward while feeling slightly irritated. I’ve had this happen enough times that it really sticks out. More than almost anything else, this is what creates a bad experience. Not price. Mismatch of expectations. Much better to: - Give a real price and stick to it - give a clear range - set a project minimum and explain what could change Then confirm everything on-site. It’s just cleaner

@HalimA60962 G

I MIGHT GET SUED FOR THIS, BUT YOLO: I just found a way to scrape over 200 million local businesses.. You can use this for cold email, cold calling or even door knocking.. And craziest part — IT'S COMPLETELY FREE. Comment "G" and I'll send it to you. (24h only)

@dylthorn @HVACSEO best way to do it.. but doesn’t work for all type of plumbing jobs nor does it make sense. But.. for a lot it does. especially great for water heaters, drains, etc.

@HVACSEO Did you see how some guys are rewriting the history of plumbing ? what they do is they don’t stalk anything on the trucks they have a sales guy go out and sell the job and then they have an install crew come out with the exact parts for that exact job - no more no less . 😎

Your tech drove to the supply house twice yesterday. That is an hour of windshield time. That is one less job completed. That is eight hundred dollars in revenue gone because the truck was not stocked. The companies running five trucks are losing four to five thousand dollars a week in unbilled time because of supply house runs. Stock the truck. Track what gets used. Restock every morning. That is not operations. That is revenue recovery

@trentjhughes Math.

Easiest businesses to hit $20k a month in revenue: Lawn care route: 100 homes at $200/month Pool cleaning: 100 pools at $200/month Commercial cleaning: 10 contracts at $2,000/month Pest control route: 200 customers at $100/quarter What am I missing?

@brianbeers love hearing this follow up. 👏🏼

I closed my towing business after only 8 months…

声出た・・・ 男、腰抜かしてる場合じゃないｗｗｗ x.com/Profess0rrr/st…

@VecnaFear it was better than the crap that won this year. (but not by much)

Will Clark.

@ToddLlewellyn Are you seeing this with a particular brand over the others?

Tank water heaters suck lately. We are seeing a lot have issues within the 6 year warranty. Occasionally this turns in to customers saying “you sold me a faulty water heater”. They aren’t wrong but also there’s not much we can do about it.

@homeservicebase Love this! I could see something like this in every home service company.

How AI manages my team of 6 CSRs in appliance repair and HVAC service businesses. 1. Every call gets AI-scored – 16 checks with pass/fail per check (greeting, empathy, fee stated, two time windows, soft save, sales technique, etc). On top of that, AI grades the lead itself – qualification score (1-10), intent (urgent, price shopping, researching), source quality, and loss reason. This separates bad leads from bad calls – so I know if we lost a job because of junk traffic or because the CSR missed the script. 2. AI generates coaching items – for each failed check, it creates a specific suggestion + golden path example using the actual transcript. "You said X, try saying Y instead." 3. Top 3 coaching tips show in CSR's inbox – when they open the CRM, they see their worst patterns with real script examples. 4. Each week I get a notification with the 1 most important script recommendation for the whole team – backed by data on which behavior would generate the most bookings. I just copy and send it in the group chat. 5. AI generates follow-up tasks for each lead who not converted to job, and creates a personalized task with a recommended action (call back or SMS with brief context). 6. AI grades how CSRs execute follow-ups – did they actually call/text before marking complete? Action verified or not. Jobs booked from follow-ups tracked. 7. Twice a month, alongside salary, I pay a $50 bonus in 3 categories: – Best booking rate for incoming calls from new leads % (tracked only first incoming call from lead). – Best average score across 16 script params for incoming calls. – Highest follow-up action rate. These nominations help reduce missed calls, improve script handling, drive more effort to close leads, and ensure no follow-up is forgotten. All of this works as a wrapper around @gowithquo and @OpenAI APIs – no @openclaw needed.

@ToddLlewellyn @stevehunsaker1 Super solid results! 👏🏼 How many months did you spread that $3K over?

@stevehunsaker1 Hmmm $51,000 revenue off of $3000 ad spend. Today my water filtration supplier told me that in the last month I have bought more equipment from him than I did all of last year 😏😏😏😏

Hey @ToddLlewellyn what has you needing to double down on water softener training? Inquiring minds need to know

@andywalkerhq You described Yelp perfectly and yes, in many markets people do fill out a form on Yelp and wait. And will get 3-4 call backs in 10-15 minutes.

When your water heater explodes, you don't fill out a form and wait for callbacks. You pull out your phone. You search. You look at the map. You call. Your customers do the same thing. The Google Maps 3-pack is the highest-intent lead source on the planet. And IT'S FREE. If you're not in the top 3, you're choosing competitors to take your best customers while you pay for scraps.

@hawker_alex Thanks 🤞🏻

@smindsrt Collect as many examples and screenshots of viral posts in that niche. Then, paste them all into AI and ask it to analyze them and create a perfect creative for an ad. Or, simply use one of those viral images.

This creative is getting me .06c per like in the finance niche on Facebook. I'm still iterating on this because I want to get it down to .02 or .01. But this is the cheapest I've got so far. If you're in this niche, iterate on this.