Steve

@Se_Railway in summer you have two things to get right - run a train on time and have working air con. So annoying when you only get 50% right and we all have to suffer travelling in a sweat box. 🥵 😡

@Computershare can you advise how someone in the UK gets support for EquatePlus pls? HelpChat is only available in US hours and even then I can’t get an answer (see below). The phone numbers are only for US. There’s no email option. Pretty poor customer experience…

Contact us…but we won’t give you any links or details on how to do so… Just awful customer support

@Microsoft everything about administering my son’s #Xbox is a real clunky experience. Like it was built on Windows NT 🤦🏻 Only able to add funds in chunky increments is also a complete con. Expected so much better from MSFT in the digital eCommerce era.

And to make it worse trying to add funds keeps throwing an error 😬

@TomQuante @British_Airways All of my family are getting same. I switched on/off, already have the latest app and iOS and get this… To say reinstall is poor, nobody has these problems with Amazon, Spotify and many other apps. (Except Sainsburys, also rubbish!) It’s simply weak development of the BA app.

@British_Airways Why do I keep getting this then?

@British_Airways Is your app down yet again? It keeps saying an error has occurred. You guys need to improve this ASAP- terrible compared to other airlines.

I did get through as someone posted go back on the browser…top user experience and security!?! But WTF, £324 for a seating ticket…no thanks, that is the biggest scam @radiohead. So disappointing. Should rebrand to RadioOasis

Honestly, what is the point trying to buy gig tickets these days? More expensive, time consuming and hassle than it’s worth. No VPN, on laptop (not Apple), cleared cookies etc…wait 40 mins…only to get this. @axs @radiohead what a complete farce #radiohead

@scarletnotohara Same for me, complete farce

Honestly fuck this i was at queue only from 1 device and this happens #radiohead

@darcyrossiter @BrendanPorath @JosephLaMagna Well, they’ve reduced it by a little and still extortionately more than usual and reasonable, not really what you would call “listening to your customers”. £25 for chilli chicken pasta 😂

@BrendanPorath - looks like @JosephLaMagna’s comments in Downtown Portrush and the resulting social media fervour has resulted in Ramore Restaurants going back on recent price hikes. Well done, Joseph! Man of the people!

@nectar Done that and still crashing on login. All this time sunk, can’t I just get all Nectar benefits in the @sainsburys app like I used to? Look at Boots, everything is in the one app.

@smiste2002 That's odd, can you try uninstalling the app, restarting the device and then reinstalling it? - Michael

@nectar soon I will have to go through tediumto ‘unlock’ nectar prices, whereas now they are just there in the @sainsburys app. No explanation as to why change?? A change that seems to have NO BENEFIT for the customer, just inconveniences them. Maybe @Tesco is a better option?

@Hozelock 👍

@smiste2002 Good afternoon, You will need to screw the grey plastic shroud off from the bottom of the hose end connector and then the hose needs to be inserted into the plastic teeth which secure the hose into the connector then this shroud is screwed back into the connector to complete ...

@Hozelock is there a trick to getting your female tap connector into your hose?! See pic. I can’t get it to slot in at all, very frustrating. Why change? The old screw on ones were a 30 second job, these new push ones are a complete faff.

@LidlGB That doesn’t make sense - if you know you have sold out then display a message saying so…don’t just decline payment for 10 mins.

Hi Steve! We're so sorry you missed out on these. There was an exceptional demand for this item, and we sold out very quickly. Payments were declined as a safety measure to protect our customers as the item was sold out. We understand this is disappointing and we're so sorry again that you missed out this time around. - Farrah

@LidlGB a mildly amusing pun, but lost on those who wasted their morning trying to order one but missing out because your payment systems didn’t work. A website selling one product, eCommerce can’t get any easier 🤦🏻 And you can’t even admit & apologise for your mistake… 🙄

@LidlGB @marcjenner @The_Other_JB @shop @NSPCC @LidlGB You sold out in less than a minute then?

Hi Marc! We're so sorry you missed out on these. There was an exceptional demand for this item, and we sold out very quickly. Payments were declined as a safety measure to protect our customers as the item was sold out. We understand this is disappointing and we're so sorry again that you missed out this time around. - Farrah

@LidlGB @shop payments has crashed for the jacket. Catcha also not working #Oasis

@bridgeneem @LidlGB @LidlGB got this eCommerce business nailed!

@LidlGB trying to buy the Lidl by Lidl jacket for my little brother and something is going on with your shop app platform bc it just will not let me buy then keeps kicking me out to the back of the queue! Help

@TWellsCouncil @KentHighways Thanks for the redirect. I struggle to believe there have been this many “emergencies” condensed into a few weeks…

@smiste2002 Roadworks come under @KentHighways not TWBC. When roadworks are emergencies it is not always possible to plan them.

@TWellsCouncil did someone wake up and think “let’s do all of the years roadworks in the next 4 weeks”?! It’s ridiculous recently, and seemingly little organisation. Roads closed with no warning or diversions. Is the poor work experience kid in charge of planning? 😩