Not the way I wanted to start my day…flight cancelation @SouthwestAir. Waited 4 hours to talk to someone but thanks for making it right. I have been loyal for many years, I will let you off the hook this time.
@Avis@FlyVPS 2 1/2 hour wait for our car just to get inside for only a 1/4 tank of gas. Your staff is doing the best they can with the resources they have. They need some help.
Shout out @Zappos! Thanks for the help with my return that did not fall exactly into your guidelines. I appreciate the excellent customer service. #CustomerExperience