Enes

Day 433 and still no resolution provided. They escalated the case and then stopped responding to it. Ubisoft support is literally sabotaging its own company by preventing people from making purchases. @UbisoftSupport @UbisoftTR

Almost a year later, I still can’t make any purchases and I’m getting the same error. They still haven’t fixed or solved the issue. Incredible. @Ubisoft @UbisoftSupport @UbisoftTR

Day 68: It has been 44 days since your last response and 68 days since I first opened the case. You still refuse to provide any solution which is effectively sabotaging Ubisoft by preventing people from buying games or making ingame purchases causing to lose money @UbisoftSupport

@UbisoftSupport I opened this case on February 28. You have continued to give me the same repetitive answers, putting me in an endless loop. It has now been 44 days since your last response and 68 days since I first opened the case. You still refuse to provide any solution.

@MrNeggative Thank you for the information. We can see that the investigation on your ticket is still ongoing. Please await a response from our specialists - they will get back to you as soon as they can.

Day 61: Still no response. You're literally sabotaging Ubisoft by preventing people from buying their games, which is causing the company to lose thousands of dollars. @UbisoftSupport @UbisoftTR

@UbisoftSupport Yes, my case number is 22901916

@MrNeggative Hi Enes! We're sorry to hear that you've been waiting so long for a response. Could you please let us know your case number so we can look into this? Thanks so much for your patience.

Day 53: still no solution and you don’t even respond to the ticket anymore. @UbisoftSupport @UbisoftTR

Day 50: still no solution and you don’t even respond to the ticket anymore. @UbisoftSupport @UbisoftTR

It has been more than a month now, and you still haven’t provided any solutions to my issue. You no longer respond to my ticket, and I am still unable to add a billing address to my account. My account also remains blocked from making purchases.@UbisoftSupport

@UbisoftSupport I already did, and it has been an endless loop with useless automated answers, just like what you're doing here.

@MrNeggative Thanks for the information. If you believe that there are any restrictions on your account, the best option would be to contact us via a ticket: ubi.li/xkLtB as only specialists will be able to check your account and provide more information.

still can't make purchases from the Ubisoft store @UbisoftSupport

@UbisoftSupport issue still persist @UbisoftSupport @UbisoftTR @Ubisoft

@UbisoftSupport There is a restriction on my account that prevents me from making purchases. Customer service is useless, giving automated, irrelevant responses.

@AmazonHelp bütün belgeleri ve arızalı ürünü göndermeme rağmen yaklaşık 20 gündür sipariş oluşturulmasına rağmen değişim ürünüm kargolanmıyor müşteri hizmetleri ile görüşmemden de bir sonuç alamıyorum

@TurkNetDestek ilettim

@MrNeggative Merhabalar, size yardımcı olabilmemiz için ad-soyadı bilgisini ve telefon numaranızı DM üzerinden iletebilir misiniz?

@TurkNetDestek yeni abonelik oluşturmak istiyorum fakat çağrı merkezine ulaşamıyorum

@AmazonHelp en fazla 30 saniye sürecek bir işlem için 1 haftadan fazla bekliyorum durum hala aynı, amazona yakışmıyor bu hareket

@MrNeggative Senden biraz daha beklemeni rica etmek zorundayız. Sabrın için teşekkürler. -Özlem

@AmazonHelp bir gelişme yok hala aynı, 1 hafta oldu yahu amazon insanı yormamalı bu kadar

@MrNeggative Bilgilendirme için teşekkür ederiz. Bu durumu tekrar yetkili departmanımıza ilettiğimizi bilmeni isteriz. -Esra

@AmazonHelp "Katalog departmanından kaynaklanan Ürün Bilgi hatasından dolayı özürlerimizi sunmak isteriz. Sizlerden Ricam 5 ile 7 gün beklemeniz olacaktır" "Tekrardan ürünü almak istediğinizde tutarı artar ise sizlere önceki fiyat konusunda yardımcı olacağız."

@MrNeggative Teşekkürler. Peki müşteri hizmetlerimizin konuyla ilgili tam olarak ne söylediğini söyleyebilir misin? -Esra

@AmazonHelp amazon.com.tr/gp/product/B08…

@MrNeggative Merhaba Enes, bunun için üzgünüz. Ürüne ait bağlantı adresini bizimle paylaşabilir misin? -Esra