Tim Duck

@Hillingdon Shame you don’t actually respond to residents reporting fly-tipping and have video evidence - are you actually serious about combating it or is it just an empty publicity stunt?

@Hillingdon confusing messages over the new charge for collecting garden waste. Website and social media say different things and are ambiguous. 3 or 6 bags? Then do you only collect 3 bags of rubbish ie can’t put out 1 according to terms? Please clarify

@marksandspencer Why are you not informing customers at the store about this? When I queried why there were no signs The manager I spoke to said he had been told he wasn’t allowed to!!! Please explain the logic behind this?

@SixtUK I am also being told by Expedia that they will not refund me as you haven’t responded to them!!! Please escalate this

@teduck Hi Tim, information regarding the checks operated at the branch is outlined in section 18 of our terms and conditions that you agreed to upon placing the reservation - Iona

@SixtUK horrible experience refused car at desk and refuse to tell me why! Says it was a third party check and can’t tell me - giving my details to third party and not telling me breaks GDPR

@SixtUK But I need to know why it has failed and who you have sent my information to?

@SixtUK Like taking a booking and refusing to give you a car.. no explanation… just says the 3rd party check failed… refusing to tell me who check was with….

When the little things become the big things ✨

@ExpediaUK still waiting for a refund… please sort!

@SixtUK took money and booking - refused to give me a car at pick up and wouldn’t tell me why. Rented through other companies for 20 years! Apparently 3rd party do checks but refuse to tell me who - I think that’s a GDPR issue!

@g__j Hmmm not my experience… seem to be ignoring unhappy ones

Love seeing happy customers...

@g__j still awaiting a resolution to an issue from October, 6 weeks since complaint filled … 2 weeks since last response…. Please help

@AffinityWater disastrous custom service - friend has been told she can’t have a meter and to call affinity for discounted water… they are saying she needs another appointment to get water meter fitted

@British_Airways still awaiting a response from multiple emails sent since the end of last year about a complaint!

@RAC_Care shocking behaviour! Been waiting over 24 hours for a recovery and been cancelled 3 times!

@TheRAC_UK shocking experience - waiting for 24 hours for recovery and been cancelled 3 times! Please explain and help!

@OctopusEnergy apparently waiting 3 weeks for a response to a complaint is acceptable and no other way of contacting anyone! @g__j

@Hillingdon I think something more needs to be done as it is a constant issue - please advise who I can contact?

@teduck Hi, Thank you for the message. This has been passed to the Street Cleansing team to arrange a clearance. Thanks, ^LS

@Hillingdon the fly tipping is growing with addition of a fridge to high street, northwood. This is added to / happening a number of times a week!

On the high street in Northwood -already reported it on the website - again!

@Hillingdon this is today’s dumping! Please can you do something to prevent it!