Step2

@santamuerte1779 We love hearing how much families enjoyed that bed! 🚗 While the Hot Wheels Toddler-to-Twin Race Car Bed has been retired, we’ll definitely share your request with our product team. It’s always great to know which classic favorites fans would love to see return!

@thestep2company I’m sorry but yall are gonna have to bring this one back this bed was so cool ! My kids loved the track and headlights ! And they’re so hard to find off of people BRING THEM BACK PLZ !

@ougypsy We’re so sorry your coaster arrived without wheels — that’s not the experience we want for anyone, especially during the holidays. Please contact us at step2.com/pages/contact-… , and we’ll make it right.

We are proud to announce that our Dino Dash Up & Down Roller Coaster has been chosen as a Top Holiday Toy in @thetoyinsider's 2024 Holiday Gift Guide! Read more here: ow.ly/o3pe50Tlto9

@crmonte02 🎁 We’ve got great news: many of our products are currently on sale, and we’ll be running Black Friday and Holiday Deals throughout the season! Be sure to check out the latest promotions here: step2.com/collections/de… Happy holidays and happy shopping!

@thestep2company any promo codes for your site I can redeem? couponfollow.com/site/step2.com via @couponfollow

@ADB66732653 Hi there! We’re so sorry to hear parts were missing from your Unicorn Up & Down Roller Coaster. Please fill out our Contact Us form here: ow.ly/fTVq2000q4H , and our Consumer Service Team will be happy to send you the replacement parts you need right away. 💜

@thestep2company hi - I bought unicorn up and down roller coaster for my son and it's missing a number of parts. Anyway I can get the parts sent to me to avoid having to return and rebuy?

@allygatorbeans The Pick-up-Pig Toybox is one of our original classics from the ’90s—he’s definitely vintage! We don’t have plans to bring him back right now, but we love seeing the nostalgia!

@thestep2company please reissue him

@TexterMT representatives will be happy to assist you. We look forward to helping you find the parts you need! 2/2

@TexterMT Thank you for contacting Step2! Replacement parts for your Step2 product are available for purchase over the phone. To check availability and pricing, please call our Consumer Service team at 1-800-347-8372, Monday – Friday, between 8 AM and 5 PM EST. One of our 1/2

#step2kids Looking for a replacement part for Skyward Summit 7822/7397 not listed on your website, is there anywhere I can get it? Looking for just the bottom poles that connect the 2 sides together. I'd even settle for just the dimensions / thread patterns. Thanks!

Important Safety Notice| Please review the safety hazard details for My First Snowman (Hat)™ at step2.com/pages/step2-my….

@navyeyelash help—especially if you're still within the warranty period. 2/2

@navyeyelash Thank you so much for reaching out! We're sorry for the inconvenience, but unfortunately, Step2 is unable to ship replacement parts internationally, including to the UK. We recommend getting in touch with the retailer where you purchased your product, as they may be able to 1/2

@thestep2company hello there , where can I pick up spare parts in the UK? I need the cord and the clips form this image. Thanks :)

@BoseXander Hi there, unfortunately, we do not.

@thestep2company Any chance you have a kitchen expansion (cabinet with counter space) in your line up and I just missed it? Kiddos have one of your kitchens but we have expanded their kitchen “appliances” but they have no counter space for them.

We’re so excited that our Harmony Toy Storage Box has been named a Good Housekeeping 2024 Parenting Awards Winner ow.ly/9eZs50T1ZVv.

@robbm02 Hi there our business hours are 8 - 5 pm EST.

@thestep2company how am I supposed to contact your company when your phones are not accepting calls during business hours? Your message says to call back during business hours, but when will you actually be answering the calls?

Get the most out of summer with these toys🌞! @ohsotrendy joins @TheTodayShow to share Sizzle and Smoke BBQ Grill from @theStep2company, Minions Pool Floats from BigMouth, and more of the best summer fun. #weknowplay thetoyinsider.com/the-hottest-su…

Wishing you all a safe and happy Fourth of July holiday! ☀️🎊

With over 20k reviews, a 4.8-star rating, being the #1 Best Seller in Sand & Water Tables on Amazon, AND winning Circana's 2023 Toy Award for #1 selling toy in the Playground Equipment class, fun is endless! Explore the Rain Showers Splash Pond here: ow.ly/yUHa50RAR3Z

“Again.” - Eli

Happy #MemberMonday to our newest corporate members! Boyum Barenscheer H.W. Green Company Inc. @hytrol @McClarinPlastic @thestep2company #manufacturing #womeninmfg

@PILAM343 Adorable!! Thanks for sharing 😊