
Tom Warwick
188 posts



@qrsupport Can you book an award flight in First or Business with an infant? Your agents tell me no, but you can do it on your website!
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@ThaiAirwaysUK @ThaiAirways All 3 breakfast options have fish in them! How does that make sense? TG910

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@SP_EnergyPeople Doesn’t really answer my question, but I guess you can’t be worse than the chat function on your website!
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@TMWarwick Could you please send us a private message and confirm your full name, date of birth, full address (inc. post code) and account number? Thanks twitter.com/messages/compo…
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@SP_EnergyPeople Have your call centers closed early? Automated message says you are closed and then goes on to say you close at 5pm!
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@British_Airways Yes, 3 different browsers, plus my phone. Not in the UK if that makes any difference.
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@TMWarwick Have you tried to use a different device or try using your mobile data, Tom?
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@YodelOnline You have the info. It was sent on Saturday, you have just previously ignored it
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@YodelOnline Still no sign of it, can I assume it’s not coming today so I don’t have to wait in for it?

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@vmbusinesshelp Any ideas why I can never download the invoice for one of my accounts? Other accounts always fine

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@firstdirect So why can’t we do the same for cash? Surely you only need the account details. It’s been like this for over a year!
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@TMWarwick Hi Tom, while it's not currently possible to pay in cash using a self-service machine in a HSBC branch, you can use self-service machines to deposit cheques for example, by entering your sort code and account number and following the on-screen instructions. - Faye
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@firstdirecthelp @firstdirect That isn't true is it? With the "new" Mastercards we can't use self service machines in "any" HSBC branch can we?

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