Tom Dudas
38 posts


@Rackspace #rackspace
This is HORRIBLY misleading. No one is "back online"!! Why are you lying on Twitter? You were hacked on Dec 2 and it is now Dec 15 any YOUR SYSTEMS ARE STILL DOWN! Please tell the truth - incompetent engineers can't recover from backups!

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@QuanTechResume @Rackspace yes, I have heard of 3 class action laws suits already filed!
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It breaks my heart. But I think @rackspace is going to get away with it. Migrate people to 0365, then start billing them, figure most will shut up, and in 2 months say the data has been lost. And I'm hearing nothing about class action suits. Just despicable.
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@jtweeterj @jgarciasegovia @Rackspace @rackspace Does anyone know a recommended Exchange hosted alternative? I prefer not to use 0365
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@jgarciasegovia @Rackspace final solution - move to O365 directly, let me know if you need help
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UPDATE: We've arranged for our Hosted Exchange customers to access Microsoft 365 and partnered with Microsoft's Fast Track team to add resources to assist customers better. View our how-to video & document to assist with completing the 365 migration. bit.ly/3ui4CGk
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@rackspace
What in the FAJITA do they say use chat when it is disabled!
How do we get access to our email data?

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@KMFAINMAN @Rackspace @Rackspace
What do you do if you only have 1 year of cached emails? That is the default for outlook
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@Rackspace RE 365, buy a license, 365 biz std. setup the domain, auth your dns, remove existing entries, insert new entries, create users. wait an hour. backup outlook ost to pst if you have one. create new outlook profile, connect 365 to it, launch outlook. wait a few min. close app
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Hosted Exchange outage: We’ve restored email services to thousands of customers on M365 & continue to make progress for affected customers. M365 is the best solution for customers who can implement temporary forwarding. Please see our status page for info: bit.ly/3ui4CGk
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@Andre_DirtRider @CourtroomLogic @DreamSTi @djlc78 @Rackspace Usually outlook only saves 1 year of cached emails. Did the calendar and contacts transfer?
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@fatheaddesign @Rackspace I have the *exact* same problem. There is only 1 year archived on my local computer! argh!
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I have email records going back to the early 2000's that are TRAPPED in my Exchange accounts hosted at @Rackspace right now that I might never get back - client files, purchase receipts, invoice records - critical business information. They don't care.
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The ongoing issue with @Rackspace Hosted Exchange is an absolute masterclass in how to screw up royally. Their statement "We have successfully restored email services to thousands of customers" is not only misleading, it's a flat-out LIE. You should be ashamed of yourselves.
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@rikkiriley You can connect your m365 account to Outlook on your desktop / phone.
I hate webapps myself.
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@lgomezperu @InfosecurityMag What are you talking about???? Nothing has been restored! The entire Microsoft Exchange system @rackspace is still down!

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@R1Lover @Rackspace This reminds me of the gigantic cellular outage by Rogers earlier this year. Everyone got about $5 credit when the network went down for a day. Are we to expect the same from Rackspace?

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@Rackspace 12 hours and still investigating? Something stinks here bad! Being transparent is no longer an option, it's 100% needed in order for you to retain a single customer at this point.
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We are aware of and actively investigating connectivity & login issues for Hosted Exchange environments and working diligently to resolve the issue. Please utilize our status page for the latest updates bit.ly/3EYpqHI. Thank you for your patience on this matter.
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@rowjelio @Rackspace Where in the fajita is the redundancy???!!! First thing they teach you in system design.
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@Rackspace I feel sorry for your IT department I really do, but please update ppl on what's going on. You got hacked it's fine just give ur people something to tell their customers. You had a fire, you were robbed, something guys.
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@todd_myers @TomEllsworth @Rackspace haahahahha.... just like Twitter, he needs to beg some employees to come back!
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@TomEllsworth @Rackspace Did Elon Musk buy Rackspace and then fire all the employees? Is there no one left at Rackspace to work on this Exchange email problem?
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Massive Hosted Exchange Email Outage at @Rackspace Started before 3 AM EST and not yet resolved. It's 10:30 AM - that's a 7.5 hour outage. Almost a full business day (8 hours). I have work to do and am waiting for this "Fanatical Experience" thing. #rackspaceoutage

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@NCioromski @Rackspace @CBSNews @FoxNews @CNN @NBCNews @ABC @WSJbusiness @CNBC It is affecting me as well...

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How is the @Rackspace outage not trending? This email outage is having a catastrophic impact on small businesses all over the world and there is seemingly no end in sight. @CBSNews @FoxNews @CNN @NBCNews @ABC @WSJbusiness @CNBC
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@ToolbandMx awesome...I'm jealous. what town are you catching the show?
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Intel - From Inventors of the CPU to Laughing Stock [Part 2] youtu.be/LoTx9LQIKEA via @YouTube

YouTube
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