ET

@VOIPO Thanks for the update and extension. I haven't seen an email. Is extension until 11:59pm Monday? Do numbers seem to be porting in volume yet? I've had a few port, but most are still pending.

Update: We were again able to negotiate more time with our carrier partners and service will be active until Monday. They will also honor transfer requests in progress by then so you won't lose your phone number. For fast porting we recommend: migration.voip.ms/voipo

@VOIPO Also, some clients can't seem to reach the control panel due to blocked ip addresses. Voipo support fixed same issue awhile back, so I wonder if an old backup that had the issue was restored. Please check ip filter ranges.

All services should be operating normally at this time.

@VOIPO A few things still not working. Reseller account balance shows $0. This is preventing us from ordering any new numbers. Can correct balance be restored?

@VOIPO All servers are down again as of this message at 130am central, despite some progress earlier today. No updates in 3+ hours. Are you guys still working on this? Really hoping yall are working to get things going for Tuesday.

We are continuing to work on restoring service.

@VOIPO Another outage started today at 530am central, Monday, Sept 4, 2023. Please investigate asap.

All services are operating normally at this time.

@HostGator Was up early, trying to contact @HostGator support. You have an ongoing smtp issue. Outbound emails take hours to deliver, or fail to deliver at all. Agent said your engineers are aware of it, but no ETA to fix it. I asked how long they have known, and she said, "many days".

Early riser check 🌅 What's got you up so early? #ThursdayMorning

@HostGator smtp email is not being delivered. This issue has been ongoing for days, if not weeks. They've been unable to resolve it. Cannot recommend @HostGator for web or email hosting.

@VOIPO correction, seems like it is the chicago server that is down.

@VOIPO Everything is down again.

All services should be getting back to normal now.

@VOIPO is this resolved? some of my numbers seem to be working again, but I have too many to test them all easily. please confirm status of this issue.

We are currently seeing network issues on part of our network. We are working to resolve.

@voipms Friends, for what it is worth, I encourage everyone to reach out to their US congressman. Let them know that they need to take action by holding Russia accountable, until Russia holds its criminals accountable. You can lookup and contact your US rep at house.gov

Our US upstream provider is still experiencing issues as we speak, while this event is on-going, you may still experience issues with your service, especially with inbound calls, outbound calls (including DTMF tones) and SMS messages,

@Mellkiades @D7o2Silva @aljet11 @voipms nebulapbx dot com

@D7o2Silva @aljet11 @voipms Thank you. It's nice but they don't offer IVRs like voipms does unfortunately. I'm trying to find a good IVR provider. Looking at 3CX.

We are aware of issues on some servers previously working including call forwards. Our team is working on stabilizing them as soon as possible.

@PegasusRPG @StratIS30179934 @syixcom @voipms The front page forwarding still seems to rely on your DID being set to a working POP. Bush league programming.

@StratIS30179934 @syixcom @voipms There is a new DID Forwarding option at the top of the Web interface. (I hope for everyone's sake that it operates at the carrier level!)

@Liger_XT5 @Mila_Hawaii @voipms Can't you just setup an A record, register to your own domain, then update the A record as needed?

@Mila_Hawaii @voipms Just a solution for the time being... Move your DID to another server, and update your configuration. The Attackers are rotating between servers, and it's hit or miss how long each server stays up. When I find out a server is down, it takes me about 5 mins, per client.

We have not stopped on all duties required to have our website and voice servers safe from the attack that has been directed to us, we have all the team, plus professional help working minute by minute on controlling the issues...

@SoftwareUseless @voipms I work for a hosted PBX service, and that's one of the measures we take. Our clients can whitelist as many Static or Dynamic IPs (DDNS) as they want, but those are the ONLY addresses that can ONLY access their cloud PBX. Works great.

@daniel37275632 @voipms It isn't just an IT problem. It is a Political problem. Our weak politicians (from both sides of the aisle), won't take action and hold rogue countries (Russia, China, etc) accountable. We should require extradition treaties with them, or at least require them to make arrests

@CanopytechC @brianjmurrell @voipms You need to set your DID to a working server location. Once you have that set, you can forward, or route calls normally. But if DID is set to failed server, calls will fail to forward or ring through.

@brianjmurrell @voipms We can't even forward a DID. when the number is called we get the standard "call can not be completed"

@AmukosMegale @voipms I second this idea. Very simple and clever.

We want to assure you that all our energy and resources are being put into fighting this ransom DDoS attack.

@VOIPO any update on this? still a lot of performance issues, and some of my numbers are going to "goodbye" message and hanging up. I have individual tickets open, but no response.

We are currently experiencing isolated issues. We are working to resolve them.

@IBMcloud Any ETA? Seems to happen too frequently for a major data center provider, especially one with such an otherwise respectable name.

Some IBM Cloud services are unavailable and our technical teams are working to restore those services as soon as possible.