Twine

Introducing Payments on Twine: Secure Deposits and Reduce No-Shows As a founder working closely with service businesses, one complaint I hear constantly is about no-shows and payment collection. Whether it's a cleaning service preparing staff and equipment for a big job, or a consultant blocking out valuable time, when a client doesn't show up, it hurts - both financially and operationally. That's why I'm excited to announce that Twine now handles payments seamlessly as part of our scheduling flow. What This Means For Your Business If you're already using Twine to handle your lead response and scheduling, you can now: - Automatically collect deposits when booking appointments - Set and manage cancellation fees to reduce no-shows - Store payment methods securely for returning customers - Create invoices when needed for custom payment arrangements The best part? It's all integrated into the natural flow of conversation that Twine's AI already has with your customers. When a lead is qualified and ready to book, Twine can handle payment collection right there - no awkward transitions or separate payment systems needed. How It Works Let's say you run a cleaning service and want to require a $50 deposit for large jobs. Here's how it works: - A potential customer reaches out about a deep cleaning service - Twine's AI qualifies the lead and discusses scheduling - When it's time to book, Twine automatically explains the deposit requirement - The customer securely enters their payment information - The appointment is confirmed only after the deposit is collected - If the customer doesn't show up? You can decide if you want to charge the cancellation fee. Why This Matters For too long, service businesses have had to cobble together different systems for lead management, scheduling, and payments. This creates friction, wastes time, and often leads to lost revenue when things fall through the cracks. By bringing payments into Twine, we're continuing our mission of helping service businesses scale efficiently. You get paid on time, reduce no-shows, and spend less time chasing payments - all while providing a professional, seamless experience for your customers. Getting Started The payments feature is available now for Twine customers who offer bookable services. To enable payments for your business: 1. Log into your Twine dashboard 2. Navigate to Settings → Payments 3. Follow the simple setup process We're excited to see how this helps your business grow. As always, we're here to help if you have any questions - just shoot me a DM. Maybe I have some discounts waiting for you. You'll never know if you don't reach out 😉 Best, Divyesh

Every day I see business owners who have bills to pay, mouths to feed.. .. absolutely refuse to do the simple work needed to drive business and phone calls. Do the simple work. If you don't know what that involves, reach out, happy to point you in the right direction.