Vai

We’re a group of 6 mums cycling the #WayOfTheRoses to raise money for @CyclistsvCancer charity. We are cycling 170 miles from Morecambe to Bridlington. Please support this amazing charity by donating on our #JustGiving page #charitybikeride #cancercharity justgiving.com/fundraising/br…

@sainsburys lynx deo came damaged in yesterday’s delivery. Please can you help with a refund

@sainsburys hi, been trying to get refund for a couple of things on my online order. No response on FB or dm on here. Please can you help

@sainsburys just received an email about the proposed changes to your delivery pass. Called helpline to cancel. Was told cannot offer refund on a pro-rata basis! Please advise

@BootsUK Have sent a DM now

@vaichin Hello Vai, we're sorry to hear this, please send us a DM with your order no, full name, billing address and contact number for identity and verification reasons and we'd be happy to look into this further as soon as possible. Thanks, Ash

@BootsUK my online delivery arrived today looking like this! Not sure how I can even take products into store for a refund!

@BootsHelp91 Sorted now thanks

@IHGhotels Still waiting to hear back from you on this issue

@IHGhotels DM sent

@vaichin Thanks for reaching out, Vai. Please send us a DM with additional details so we can look into this for you.

@IHGhotels hi, my email address has wrongly been added to one of your member’s account. I have since received a message about their room booking. Please can you help

@IHGhotels Sent now

@lisaparker2612 @ticketek_uk Let’s hope it’s sorted soon

@vaichin @ticketek_uk I have same problem, really ridiculous having to wait 3 days before the event!

@ticketek_uk hi, have booked tickets to see Bryan Adams. But can’t add them to Apple wallet. Also, no barcode showing up on the app. Any idea why?

@Matalan hi, I’ve paid for next day delivery but only half the order has been dispatched. Wondering if the rest will arrive on time, especially as I’ve paid extra for it to. Thanks

Just been watching the #kabaddiworldcup2025 match between India and Scotland. What a fantastic game and fitting result. #kabaddi @EnglandKabaddi

@mahabank trying to contact you on toll free number. Both numbers not working. Please can you help

@OctopusEnergy hi, please can you respond to my email about our smart meter. Thanks

As you watch the Aurora this evening, it’s worth reflecting that you’re getting a rare direct glimpse of the power of Nature. Those charged particles causing the atmosphere to glow came from a sunspot complex 17 times the diameter of Earth and traveled across 90 million miles at a million miles an hour. Without our magnetic field to protect us, our atmosphere would have been lost to space long ago. Those colours in the sky are Nature reminding us that we’re very lucky to be here amidst the violence. And perhaps therefore also reminding us not to shite it all up :-)

@British_Airways still struggling to check in online. And no replies to DMs. Please can you help

@British_Airways any idea why I can’t check-in online? It’s less than 24 hours to my flight. Thanks