Velocity Shipping Support

@riya012696 @canarabank @DTDCIndia Hi @riya012696 we checked the shipment status and found that the pickup could not be completed earlier as the package was not ready for handover from the seller’s end. Our team is closely coordinating, and the pickup will be scheduled as soon as the package is handed over.

Hi @canarabank / @DTDCIndia , my DC dispatch (Tracking No: 7d127111492) was scheduled for pickup on 6 May, but the status is still showing “Pickup scheduled” and it has neither been picked up nor delivered yet. Kindly check and update the status at the earliest. @velocity_help

@sbikash268 @velocity_in @abhiroopm Hi @sbikash268 we checked this from our end but couldn’t find any record of this shipment in our system. It doesn’t appear to have been dispatched via Velocity Shipping. We request you to please connect with the seller or the respective courier partner for further assistance.

@velocity_help @velocity_in @abhiroopm - FYI still no one taken this regarding from your concern team since morning.

I ordered a foot pad but the quality of the product I received is not good, I need return this product and I want my money back. @velocity_in #velocity

@sbikash268 @velocity_in Hi @sbikash268 Our team is looking into the issue.

@velocity_help @velocity_in Pls find the invoice

@Debanga_Raz Hi @Debanga_Raz Can you please share your issue via DM with us?

@velocity_help Customer support shouldn’t feel like a black hole. Raised multiple tickets through the portal—no follow-ups, no updates, no accountability. What’s the point of having a support section if it doesn’t support? This gap needs urgent fixing.

@Pushpanshmishr @AmazonShipping @AmazonHelp @amazonIN Hi @Pushpanshmishr can you please share your complete delivery address and contact details over DM with us?

I need immediate action either deliver my parcel ASAP or provide proper resolution. @AmazonShipping @AmazonHelp @velocity_help @amazonIN @AmazonHelp

Ordered a product from Teehub on 13th March. Delivery was promised by 20th March.(Tracking id:367989240927) Facing serious issues with delivery handled by @AmazonHelp @amazonIN and @velocity_help

@iamdev603 @delhivery @velocity_in @jagograhakjago Hi @iamdev603 our team has connected with you and the issue has now been resolved. Thank you for your patience.

Extremely frustrated with @delhivery & @velocity_in Courier! AWB 40598110810806 was sent back even after I rescheduled & spoke to the rider. My money is stuck & service is unresponsive. Fabricated updates won't work! I want my refund or my product.#ConsumerRights @jagograhakjago

@iamdev603 @delhivery @velocity_in @jagograhakjago Hi @iamdev603 we are sorry to hear about your experience. Our team is actively looking into your case and will reach out to you shortly to resolve this at the earliest. Thank you for your patience.

@AjithKu50284387 @velocity_in Hi @AjithKu50284387, please share the AWB number and name of the brand from which you have ordered via DM to us.

@velocity_in how many days it taken a delivery very slow and delay

@Aabid_17 @velocity_in Hi @Aabid_17 please share the AWB number and name of the brand from which you have ordered via DM to us.

@velocity_in My order number 367353332548 Where is my order

@Raghuram_d @velocity_in Hi @Raghuram_d Can you please the AWB number via DM to us?

@velocity_in having problems with my shipping from urban owl. It says scheduled for pickup for last 20+ days. Tracking id ending 1455 dt 1st Feb 2026. Please send immediately

@Dhruv_khandelwa @velocity_in @abhiroopm Hi @Dhruv_khandelwa Please share the AWB number and name of the brand from which you have ordered via DM to us.

I ordered a product through @velocity_in the shipping agency. Today they called me and told due to some unknown glitch even though your order has reached nearest Hub it will be delivered after 35 days. This is the worst cusomer service by any company #Velocityshipping @abhiroopm

@Onlyhighlightt @abhiroopm @velocity_in Hi @Onlyhighlightt Please share the AWB number and name of the brand from which you have ordered via DM to us.

Express Parcel business has a massive headroom to grow in India 🚀

@amarkumar20232 @velocity_in Hi @amarkumar20232 Please share your AWB number and name of the brand from which you have ordered via DM to us.

@velocity_in Bhai Mera delivery kab hoga traking id. 7D125609104

Every failed delivery usually starts with a small address mistake. A missing landmark. A wrong pincode. One tiny error, one big RTO. With Velocity Shipping’s AI calling, we verify addresses before dispatch—so your orders reach the right door, the first time. 📍🚚

@chetanbhat47295 @velocity_in Hi @chetanbhat47295 Please share the awb number and the name of the brand from which you have ordered via DM to us.

@velocity_in I am trying to track my order VELP1472168697 , please assist on the status.

@Onlyhighlightt @abhiroopm @velocity_in Hi @Onlyhighlightt Please share the name of the brand from which you have ordered and the AWB number via DM to us.

@TheGutStory Hi @TheGutStory Please share the AWB number for this order with us via DM.

🚨 Alert to all D2C founders & e-comm warriors! 😡 Just discovered STONES in our RTO orders for MindFlora probiotics from @TheGutStory. This scam is hitting hard – fake returns draining our resources. Who's facing this? Tips to fight back? Let's unite! #D2CIndia #EcommerceScams #StartupIndia @ShipfastSupport @help_delhivery @delhivery @TOIIndiaNews @ndtvindia @TheLallantop

@Arush_sri @velocity_in Hi @Arush_sri Please share the AWB number and the name of the brand from which you have ordered via DM.

@jyoti_kesw65370 @velocity_in @jagograhakjago Hi @jyoti_kesw65370, please share the AWB number and the name of the brand from which you have ordered over DM.

@velocity_in , i haven't received my order VELP0773496407, as I had ordered on 26/12/2025 therefore the delivery isn't been initiated by your hand. If you can't deliver the product then i request you for refund because there's isn't option of refund on your site. @jagograhakjago

@Basantshukla2 Hi @Basantshukla2 Can you please share the AWB number and the name of the brand from which you have ordered via DM?

@ShipfastSupport Hi We received the parcel of order No #AA70150.But we are not required the same.Kindly do the needful for same. Thank you.