Vicki Williams

@CR_UK @Michelle_CRUK And has been going on for so long now with still no answers forthcoming about missing donations that were paid in good faith in memory of somebody.

@vickii73 @Michelle_CRUK We're aware that this is being investigated with our internal teams who will handle this with you.

@Michelle_CRUK please can you advise how we get an answer about money donated to Cancer Research UK in memory of my Mum last year that went missing. It has been going on for far too long and nobody is providing us with answers.

@Michelle_CRUK @Michelle_CRUK

@CR_UK @Michelle_CRUK The information has all been provided, another day goes by & no answers to what happened dating back to May 2024. Was the cash ever received and why did the cheques go missing. This should be a straight forward question to be able to answer. The funeral directors have receipts.

@BeingBoycie @CelebVM @BeingBoycie here’s my 50th message from the legend

@EmiratesSupport very poor service no info, no staff available for five hours in departure lounge to then be told flight EK010 is cancelled. Letter saying the flight will be rescheduled today hotel saying you’re here at least until tomorrow. Nobody giving any info extremely poor.

Remembering Our Queen. Today people from across the UK, Commonwealth and around the world will pay tribute to the extraordinary life and reign of Her Majesty The Queen.

@TicketmasterCS Thank you!

@vickii73 Hi Vicki. Your query was responded to around 30 minutes ago. Please check the email used. Thanks.

@TicketmasterCS is there anyway of actually getting a response from your organisation. I’ve sent numerous messages - no response and the automated system is useless!

@TicketmasterCS Still silence and absolutely no response @TicketmasterCS

@vickii73 When you submitted the contact form, you should have received an auto response to confirm it had been received by the team, along with a reference number for your query. Could we take this please?

@TicketmasterCS I have several but this is the most recent 11669230 18-18084/UK1

@TicketmasterUK is there anyway of actually getting a response from your organisation. I’ve sent numerous messages - no response and the automated system is useless!

@Ticketmaster is there anyway of actually getting a response from your organisation. I’ve sent numerous messages - no response and the automated system is useless!

@Ticketmaster how do you get any customer service it’s appalling. No response to numerous messages tickets sold weeks ago but no payment received please respond.

@MicrosoftXbox impossible to talk to anyone website sends you round in loops and asks you put in number for call back and then says unavailable. Please advise how to follow up missing delivery????

@verynetwork is there really only the option to phone or write no email address. Want to advise on poor quality product & don’t what to do review?

@janeychappers @TUIUK Always booked with Tui and this is how we’re being treated. I totally understand we are in unprecedented times but surely the fairest way is to refund in date order not discriminating between booked in store v online! Come on @TUIUK this isn’t how to repay loyal customers.

@vickii73 @TUIUK So it seems we are way way at the bottom of the pile even though we should have been sorted first before starting to do peoples refunds over the phone. How is this fair @TUIUK ??

@TUIUK @vickii73 Oh look! Another cut and paste standard reply from @TUIGroup @TUIUK

@TUIUK But when?! It’s now seven weeks on and if back to original payment method why did the store take my bank details!

@vickii73 Hi Vicki, if you previously spoke to us on the phone or in store to cancel your booking and request a refund, you’ll be refunded back to your original payment method. 1/2