Ramesh Muthuraj

Extremely disappointing and unsafe experience at Kodai Cozy Inn, Kodaikanal booked via @makemytrip. Booking ID: NH77102483535832 Power outage only in our room the entire night while the rest of the property had electricity. Complaint was raised around 8 PM itself, but the owner ignored it even after explaining that we were staying with a baby and family. Room was dusty, toilet unhygienic, and door lock not functioning properly. Most concerning part — the property was locked from outside during the night and the owner left, creating a serious safety risk in case of emergency. My family had a sleepless night near the reception area and we vacated immediately early morning. Even then, there was no apology or responsible response from the owner. If required, CCTV footage from the property can verify the situation and the inconvenience faced by my family. Requesting @makemytrip to investigate this property seriously and prevent other families from facing similar experiences. Tourists travelling with kids and elderly people, please be cautious before booking this property. #Kodaikanal #MakeMyTrip #TravelSafety #ConsumerRights #FamilyTravel

I DM’d my details on X as requested, but received no call or follow-up from Hyundai or Peeyesyem Hyundai. Is this how customer complaints are treated? More concerning: • Car was given only for external body work • Yet interior parts (AC vent & parking brake) were damaged • Damage was acknowledged by the service center • Still no urgency, no resolution, no timeline This isn’t just about spare parts. It’s about carelessness during service and complete lack of customer care after escalation. Customers expect accountability, not silence. @HyundaiIndia @Hyundai_Global

Thanks for the response. This issue has already been followed up multiple times over the past month with the service center, including calls and a WhatsApp group, but there has been no concrete update or timeline so far. I will DM my contact details as requested. However, I request a clear resolution timeline and transparency on spare part availability, as this delay has already exceeded reasonable service standards. Looking forward to a prompt resolution.

@vsm_ramesh This prolonged waiting is not what we intended. The issue is forwarded with the concerned team and they are looking into the order details. For an expedited resolution, please DM us your contact details. twitter.com/messages/compo…

I gave my Hyundai Alcazar to Peeyesyem Hyundai on 9th Dec for body shop work (front bumper replacement). • Took 1 week to deliver • On delivery, I found front AC vent damaged and parking brake damaged The service advisor verified the intake photos taken by the service center and confirmed the damages were caused during service. Replacement was approved. 📅 More than a month later ❌ Still being told “parts not received” This is unacceptable and raises concerns: • Are Hyundai spare parts unavailable for over a month? • Is Hyundai not maintaining spare inventory? • Or is the service center delaying intentionally? Customers deserve accountability and transparency. @HyundaiIndia @Hyundai_Global

Pre-booked Ola to catch a flight ✈️ 👉 2 drivers refused & cancelled at last minute 👉 Booked 2 more cabs — drivers demanded 2× fare outside app 👉 If we refuse, they cancel or wait nearby without picking up And Ola’s solution? ❌ ₹100 cancellation penalty to customer — even when driver refuses What’s the point of pre-booking then? First fix driver behavior, enforce strict rules on last-minute cancellations, and stop penalizing customers. This is not service, this is harassment. @Olacabs @OlacabsSupport #Ola #OlaCabs #AirportTravel #CustomerHarassment #CabIssues #IndiaTravel #ConsumerRights @ConsumerAffairs @MoCA_GoI @DGCAIndia

Booked Ola pre-book for airport to catch my flight. At the last minute, 2 drivers refused & cancelled. Then had to book 2 more cabs — drivers started negotiating for 2x the fare shown in the app. If we refuse, they either cancel or wait nearby without picking up. And the worst part? Ola charges ₹100 cancellation penalty to customers, even when the driver refuses the ride. We pre-book because we’re running out of time. First educate your drivers, enforce strict rules against last-minute cancellations, and stop penalizing customers for driver issues. Unacceptable service. @Olacabs @OlacabsSupport

Customer Service Failure – Order #238309 I requested cancellation before dispatch, but was told my order was shipped. The tracking number provided shows delivery to Kottayam, while my address is Chennai. How can a company share incorrect tracking details like this? Is this just a tactic to delay refunds? Demanding an immediate refund and explanation. @ambraneindia @DTDCIndia #CustomerComplaint #PoorService #RefundNow #ConsumerRights

@AmbraneIndia Still no response or resolution.

@AmbraneIndia @jagograhakjago @consumerforum_ Order #238309 placed on 05/12/2025 is still not dispatched. Repeated follow-ups ignored. As per your own policy, this qualifies for cancellation before shipment, yet there is no response or refund. This is unacceptable. Cancel the order & refund immediately, or I will escalate via National Consumer Helpline and formal grievance channels. #ConsumerRights #OnlineShopping #CustomerServiceFail #India

@AmbraneIndia I need urgent support. My order #238309 for Ambrane Car Connect, placed on 05/12/2025, is still not dispatched. No update from your side. If you cannot ship the product immediately, please initiate a full refund. Kindly resolve this at the earliest.