Will Cheyney

@AmazonHelp Thanks for the reply. I’m not getting any sense or clarity on the situation from anyone and as I don’t have access to my account can’t use any support channels. Was hoping you might be able to escalate. Thanks

@willcheyney Hello! We don't have access to accounts or orders via Twitter for security reasons. Account Specialists handle these concerns. Without providing personal details, can you let us know if you've received any emails from their team regarding this? We're standing by! -Kiersten

@AmazonHelp @AmazonUK My account is getting deactivated and later reopened on an almost daily basis at the moment. I can’t get to the bottom of why. Would someone please DM me to try and work out what’s going on?

@Lauuurj @MartinSLewis Join dontpay.uk

@MartinSLewis Why doesn’t everyone just cancel their direct debits and pay only what they can afford? They can’t physically turn off electric & gas to your house… This is what I’m doing from next month. They can’t get blood out of a stone, I’ll pay what I think fits.

We're 20 minutes away from the energy price cap announcement. I think it will be within £50 of £3,500/yr for someone with typical use. Just hope somehow I've got it wrong and it is far less.

@DJISupport @DJIGlobal Would you also be able to clarify that when you say “DJI Digital FPV system” you are talking about ALL systems - not just the upcoming Air Unit update (03)? (i.e. the original Air Unit and Caddx Vista/Runcam Link)

@willcheyney @DJIGlobal DJI Goggles 2 only support the DJI Avata now, DJI Digital FPV System will be supported in the future. Please pay attention to the firmware release information of the product. Thank you for your attention.

@DJISupport @DJIGlobal This is great to hear. Thank you

@DJIGlobal SO disappointed by your blatantly belligerent decision to not make the Goggles 2 backwards compatible with Air Units. I sincerely hope you do listen to your customers and promptly change this approach.

@BromptonBicycle @BromptonBicycle Also eagerly awaiting to know whether I’ll be among the lucky few! Will we be notified either way? 🙏

Have you signed up for 2nd release of T Line? Sign up before the ballot ends at midnight tonight 🙌 brompton.com/bikes/t-line-s…

@DrinkRobinsons @philip_rosso Is there any way you can reverse this decision. I’m distraught.

@philip_rosso Hi Philip, sorry to tell you that Robinsons Fruit Creations Apple & Elderflower with barley has been discontinued. We hope you can find a new favourite from our range soon.

@DrinkRobinsons have you discontinued the Apple and Elderflower fruit creations? It’s mine and my partner’s favourite and can’t find it ANYWHERE at the moment!

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@AmazonHelp @AmazonUK @AmazonUK @AmazonHelp I can’t even request a refund or cancel the orders as I don’t have access to the account they were ordered from

@AmazonHelp Can you at least find out what the order status on orders I placed yesterday is?

@willcheyney Thanks for the update. I'm sorry to hear this. We would kindly ask to keep in touch with the Account Specialists as they're best equipped to look into these issues for you. Apologies again for any inconvenience. -Chloe

@AmazonHelp @AmazonHelp I wish I could. They just aren’t responding to me. Can’t get over how nuclear they have been regarding my account status

@AmazonHelp Thanks for that. I spoke to them but they too are unable to help as they can’t view any of my account details. They did say that my Christmas order I made is unlikely to arrive though - even though my my card has been charged! This is absolutely despicable.

@willcheyney I'm sorry to hear that. Thanks for the additional information. So the Account Specialists can take a closer look into this for you, when you have a moment, could you reach out directly here: amzn.to/UKSkipLogin. -Chloe

@AmazonHelp I have of course done this. But again, only received a very generic and unhelpful response that did not answer any of my questions. Instead, making me feel like a small-time criminal or fraudster. Since, I'm not receiving any kind of of response from the ofm@amazon.co.uk email

@willcheyney Thanks for letting us know. I'm sorry to hear that. We would kindly ask to reply to this e-mail with any questions so it can get looked into for you. -Chloe

@AmazonHelp Hi Chloe. I received a generic canned email from your Account Specialists saying my account had been closed due to packages that were not returned. I returned the order via @Hermesparcels on the 29th of November.

@willcheyney Hey there, I'm really sorry to hear about this experience. We're here to help. Just to confirm, have you received any e-mails from the Account Specialists on this? Be sure to check your spam/junk folders. -Chloe

@Hermesparcels I have a parcel (P8759104) that I dropped off at a Parcelshop on the 29th of November which hasn't been seen since. I've had no response from your customer service and can't get any sense out of your web chat. Please help!

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