BC

@selexiak @BBCLondonNews Article suggests they own a leasehold on the property and the council is the freeholder (the leasehold landlord). I don’t see any suggestion there is a private landlord or short hold tenancy - they bought it, leasehold.

@BBCLondonNews They either paid for these homes, or they’re council houses or they are let by private landlords. They can’t be all three. Clearly written by someone who hasn’t got a clue about home ownership, which dilutes any message.

A couple who spent £350,000 on a new-build house in east London say they were misled into buying a defective property, after struggling with damp, mould and water ingress for over 10 years - and fear they will never be able to leave. bbc.in/3NLPcY3

@metpoliceuk what is policy regarding blue light speed in a 20mph zone? I was a pedestrian just passed by police vehicle westbound on Kingston Rd SW19 22:05 doing about 60mph. Very visible but residential area lots of side streets, some pedestrians around, and no time to react.

@CityPolice Lovely job PC Smith! Top work 👍

The successful capture and prosecution of prolific phone snatcher Sonny Stringer shows our focus on detecting and bringing to justice those who snatch phones. PC Smith, who is trained in tactical pursuit & containment (TPAC), took the decision to make contact with his e-bike.

@BBCNews Shocking attitude towards passengers from @SunExpress. For an airline to refuse to protect the vulnerable with a simple announcement, prevent them from sharing allergy info verbally, and then try to imply they were “aggressive” - appalling. Learn, apologise & compensate I say.

BBC presenter kicked off flight over child's allergy bbc.in/4bEb2Uf

@marksandspencer Our £3200 furniture order is lost, late and no contact for four days. Replies to your CS emails bounce back (sneaky “no_reply@…” addr) and your website offers no way to send a message. How are customers supposed to complain and request updates in writing? V poor.

SAVING ALL OVER THE STORE! ✨🎶🎸 Today we're turning up the volume on our commitment to *UNBEATABLE* value with a brand-new song with rock & roll legends STATUS QUO 🎸 to mark the sale of ONE BILLION of its ‘Remarksable Value’ products and iconic Dine In deals. 🤯

@CTS_Cloud_IT No update on timing tells the rest of the world you haven’t been able to identify the problem or an appropriate fix..

Please see our website for updates on service issues cts.co.uk/client-area/

@CTS_Cloud_IT It has now been over a week since your cyber incident, and there appears to be no advice on when service might resume. If this is going to take several weeks then clients may wish to instruct alternative counsel - would be good to have at least some indication of timing.

Hi @Chillysbottles - the lid of my bottle seems to be faulty. The plastic and metal have become disconnected so the lid just spins without coming off. It’s 10 months old - can you replace? UK-based. Thanks!

@DrRobson @RobertSmall14 @easyJet It suggests that changing planes was an economic decision for the airline, and not in the best interests of passengers. Section 261 requires airline to make “all reasonable efforts” when claiming Extraordinary Circumstances, and I don’t see how they met that criterion.

@MiniBen48 @RobertSmall14 @easyJet Rejected mine in a matter of hours. Going to appeal through AviationADR.

@easyJet ezy8231 delayed 8hrs and not a single mention of food/drink to keep us and 3 kids going. You have now sent update saying it’s beyond your control due to Rhodes fires - bit disingenuous as first 3.5 hours were due to delayed inbound flight/operational reasons. #abandoned

@DrRobson @RobertSmall14 @easyJet Exactly. I am also focussed on the subsequent +5hr delay caused by changing crew/plane. I spoke to the (co)pilot of first aircraft as we were deplaning for cabin security check and he said they had plenty of time to get to RHO but would not be able to fly back.

@DrRobson @RobertSmall14 @easyJet Thanks for the info. I will go the ADR route too. Asked EZY to provide details about escalation but no info was provided. I downloaded some data on other flights that day and delays were generally 0-2 hours (but LGW EZY flight were a bit worse) Let us know if you get anywhere!

@RobertSmall14 @DrRobson @easyJet Did anyone get rule 261 compensation for these delays? EZY just rejected my claim. 10.5 hours delay, mostly due to operational issues, late inbound flight, and max 2 hours to deboard fire-affected passengers. How is 10.5 hours reasonable? Other flights had 1-4 hours delay.

@MiniBen48 @DrRobson @easyJet Airport appears to have been open. All the other flights are taking off. A lot of flights were delayed but they are all gone now.

@Roxann98Media @easyJet Thx Roxann. Prob old news now but EZY have just rejected my 261 comp claim. Others had 2-4 hours delay, ours had 10.5 hours. No resilience in the system any more - small delays lead to big ones at LGW and EZY trying to hide behind “natural disaster” as a catch-all.

@MiniBen48 @easyJet Hi Ben, I work for BBC's Morning Live and we're looking to speak to some people about their experience with delayed flights due to the wildfires. Please give me a follow back if you'd be happy to chat. Hope to hear back from you soon. Thanks, Roxann

@SkyNews Terrible scenes further south. Fortunately the Kolympia area where we are, and much of the north of the island is unaffected so far (in case anyone is concerned about a holiday that is about to start - pics are from worst-affected areas).

Repatriation flights have begun returning hundreds of holidaymakers from Rhodes, as scores of people were forced to spend the weekend sleeping rough as wildfires burned down properties and hotels. Live updates: trib.al/tKMwHIQ

@RobertSmall14 @DrRobson @easyJet Weird. Still waiting to depart as a few more had to be offloaded due to hotels being evacuated. They had found and removed those passengers’ bags now. Zzzz

@RobertSmall14 @DrRobson @easyJet Nightmare. Now onboard and looks like we and one other aircraft should leave in 30mins. EZ still trying to explain original delay as related to Rhodes fires, when original flight was delayed from Tunisia. Sounds like there was a temporary closure at Rhodes airport earlier?

@MiniBen48 @DrRobson @easyJet We're in Rhodes waiting. The airport isn't equipt for this kind of delay. People sat on the floor everywhere. No information. No ones knows. And agreed on the reasoning, this is more than because of passenger issues.

Now EZY admit they don’t know (haven’t checked) who will be boarding the flight so haven’t moved any luggage onto the new plane. 2+ hours wasted and no doubt another 2 to go. Starting to look like a tactic to avoid giving us hotel rooms.

@DrRobson @easyJet Four EZY gate staff at 55F and none were able to say why there is now a further delay. Lack of communication & knowledge is astounding. Also don’t appreciate them being short with customers that have been at airport 11 hours and just want a meaningful update.

@MiniBen48 @easyJet They were still loading bags on to EZY8231 three hours after we were originally due to take off.

@DrRobson @easyJet Exactly - delays leaving Tunisia, lost ATC slots, missed ground handling slots etc caused the original delay. Interestingly their last update shown here has now been removed.