Eleanor Ching

@bookingcom I’ve contacted the help centre multiple times already but nothing is fixed. I still see economy at the app and email. Your chats doesn’t let me post pictures of the problem. I can’t even tell if your team understands the anxiety the issue is causing!

Hi Eleanor, thank you for reaching out to us. We sincerely regret to hear about the challenges you have faced with your flight reservation. We would like to confirm that we're unable to assist with Flight reservations through social media, but if you need support, you can contact our Flights team using this link: book.i.ng/6175jMn3W, or call {US}+1 917 421 7240 / {UK}+44 2039019061 / {IE} +353 19075677

@bookingcom changed my flight class from Business to Economy without any compensation. They keep telling me that it's an internal system issue and by ticket is still business class. But all i see are emails with the wrong class, and the wrong info in the app.

Feeling uncomfortable with the mess, I want to cancel the booking. Then @bookingcom keeps saying i have to pay for the cancellation. Will bring a large claim if they mess up at the time of flight

I've told @bookingcom about the mess, almost on a daily basis now, and they say the ticket is still business, but they keep sending me emails informing me that the class has changed to economy.

@dpduk_ so here I am telling the world the shambolic operations you run. And might I add, you don’t even have avenues for me to make a formal complaint to your company! All avenues lead to completely unhelpful staff who asks me to do more work, when you’re the one responsible!

@dpduk_ and your best response is to ask the sending company to raise an investigation!! You should raise an investigation on your incompetence!

@dpduk_ now all I see online is that my parcel is marked delivered. That is bordering on being fraudulent. My parcel is to help cure my back. The fiasco has made it worse!

@dpduk_ your team said someone at depo will contact me except that the wrong depo called only to tell me they couldn’t do a thing! The very unhelpful lady did however acknowledge that the proof of delivery is my parcel on your van!

@dpduk_ you lost my parcel worth hundreds of pounds and you can’t be bothered to go find it! You have also delayed sending this parcel for days, each time making me wait at home, not daring you to move out. When I called you, your Helpdesk couldn’t do a thing!

@lb_southwark I am very perplexed by how you managed to instruct a bank to setup a direct debit to my account without my consent. According to records by everyone active, you set me up on your membership in the month I was turned away from my home gym. Please explain yourself

@lb_southwark Please contact me asap as you have charged me close to £60 in error. I have tried to reach a human to sort it out but have been given the merry-go-round all morning

@lb_southwark @JakeCallaghan Something seemed to be amiss here, southwark took our details from everyone active and gave themselves the right to charge us without us knowing at all!

@JakeCallaghan Good morning. Please email as much detail as you can to ecomms@southwark.gov.uk and the team will get back to you as quickly as possible

@lb_southwark No! I have never signed up at any of your gyms or leisure centres!

@EleanorChing Good morning. Do you have a membership with one of our gyms or leisure centres?

@conniefar5 @thameswater Ok it’s back on for me now so @conniefar5 , it should hopefully recover for you soon too

Hi @thameswater please can you post an update about W2. We have had no water since 10pm.

@conniefar5 @thameswater Yup, just realized when I was about to wash the dishes.. living at W2 too. Please help

@thameswater No water again in W2. I can see you are repairing leaks in NW6 again, when will the water in W2 be back on ?

@BritishGas @BritishGasHelp I’ve told you multiple times via chats and emails for the last 4 months that I can’t access my online account to provide meter readings so can’t verify if you have the right estimates.I won’t pay until you send me the records.Your response please!

@SIEW_sg @EMA_sg channelnewsasia.com/commentary/ene…

@SIEW_sg @EMA_sg I think someone needs to fact check this statement. Do you mean Natural Gas or LNG being 95% of SG’s energy mix?

Currently, 95% of Singapore's energy comes from LNG, shares Ngiam Shih Chun of @EMA_sg. The next steps will be to increase the share of solar. #SIEW2020

The Nightingale hospitals - built at vast expense - were a PR stunt by a government which has driven the NHS into the ground. There isn't the staff to operate them - because the Conservatives caused a staffing crisis - and they're now being dismantled as the NHS is overwhelmed.

@RevolutApp I received some compensation on this matter but it is still not right. And I’ve spent hours on this issue going through 6 shifts on chat. Revolut says they get to charge transfer fees even when transfer failure is due to their third party issues. This is not right