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@AskAmex hi team, I am unable to log into the app. It says that it is unable to connect and to please try again later. This has been going on for some time. Please would you assist

@BookieBasher118 @RBS_Help Same for me too

@RBS_Help hi, my credit card has disappeared off my banking app. Can’t pay into it or access it…

@sapphirejbates Hi there, Do you have an email address please? I am trying to ask for recommendations and sending the message via DM but Twitter will not let me send it!

I fell asleep mid tweet 🫣 but up now, coffees brewing and finding some good recommendations for those who asked and getting back to messages. Again, omgomgomg you guys are so lovely and #BookTwitter is the kindest place on earth 🌍👍💛

@EE Hi, I've sent a DM regarding yet another inability to transfer data

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@NOWHelpTeam please can I have a phone number to speak to someone about my online broadband account

@TheRAC_UK Hi there, I just dealt with your colleague Razwan for a renewal. He was super helpful and courteous. Thanks

@NOWHelpTeam Thanks team, spoke to Graham (who I think is in your technical team). Really helpful and took the time to sort out my issues and queries

@MathanNav Hi! Thanks for getting in touch, we sure do you can call us on 03303323050 ^NK

@NOWHelpTeam hi, do you have a number I can call regarding broadband queries (I am not an existing customer)?

@EdwardLMeek @Census2021 @emilyy_wood Hi all, just managed to get through with no waiting time if that is of any help

@Census2021 Hi, we don't have a letter with an access code nor does our address seem to be registered on your systems. Have tried calling and unable to get through.

@suziemaclondon @AmazonUK Hi, can I ask if this is on android devices? Both my phone and tablet (both Android) have been unable to load pages via the app for the past day

@AmazonUK I've been experiencing problems with the Amazon app. I use it everyday but it's stopped working now and I'm lost. I uninstalled and reinstalled it, but nothing changed. Pages not loading...☹️

@BarclaysWMids Hi, can I use this scheme to donate monthly or is it only set up for a one-off donation?

@PriyaSondX @karenbraddock Hi both, did you receive your orders? Placed my order on 20th July and not sure whether to contact them now to chase or wait a bit longer.. thanks

@karenbraddock I’ve made a order too and still haven’t received it! They are taking the piss.

No.1 Galaxy Light Projector Audio Player galaxylightprojectors.co.uk/products/galax… I have tried to contact you all week about the order that has not been received and you are not responding

@SkyHelpTeam So when prompted about whether being a key worker or vulnerable person then how do I proceed?

@MathanNav If this is an issue that needs resolved urgently, you will still be able to contact our team with the number provided. Because we are prioritising calls based on vulnerability, there may be a delay in response. ^ER

@SkyHelpTeam I'm trying to change my TV package. When I try to change it via MySky it says to call you but then you won't accept calls from those not at risk. Please advise how to change my subscription urgently

@SkyHelpTeam Sorry but what does that mean? Call them despite not being a key worker or not call them?

@MathanNav Although we will be prioritising those calls, our downgrades team will do their very best to respond to you when possible. ^ER

@SkyHelpTeam Hi so I can still call even though I am not a vulnerable person or key worker?

@MathanNav If our website prompts you to call, this will be the very best way to get this resolved for you. I'm very sorry for any inconvenience this causes. ^ER

@SkyHelpTeam See below

@SkyHelpTeam Hi that doesn't help at all as it says to do it via my online account. My online account tells me to call. Therefore I am left is a position of still being charged for services I no longer want. Please advise

@SkyHelpTeam I would like to remove Sky Sports and Box Sets please but keep everything else. Thanks

@MathanNav Thanks for your tweet 👋 What would you be looking to change about your Sky package? ^ER