Molly 👑

@BootsUK absolutely fuming! Just opened a birthday present I bought for myself and it has been used and there is still HAIR in the brush!? I’m going away in the morning so thought I’d do my hair so make life easier and this is what I get… 🤯

@schuhHELP my husband bought me a pair of trainers for Christmas but they are the wrong ones and he didn’t keep the receipt. He used my Schuh Club Membership when purchasing the trainers so I have the history as proof of purchase from you. Can he still get a refund? Thank you

@johnlewishelp Just met the most wonderful shop assistant in John Lewis Canary Wharf called Kelly! Absolutely made my day 🫶🏻

@Uber_Support I placed an UberEats order over an hour ago with no update. Can you please cancel? Thank you

@MicrosoftHelps I am having issues with receiving mail from one specific contact to my Outlook account. Please can you assist as none of the advice I have been given is helping!!!

@RedbridgeLive All done - thank you.

@Mol_OB Hi Molly, please can you DM us your address to ask the Cleansing Team? Thank you

@RedbridgeLive one of my bins was not emptied today. This is the message from the “Report missed domestic waste collection” page. Both bins were next to each other so I don’t understand why one was emptied and one was not, can you please assist? Thank you

@BootsHelp I have just done a click and collect order from London Luton Airport. Could you please confirm that the store is after security? Order number is 746057156. Thank you!

@HavaianasEurope I received a 20% discount code which I cannot add to my order. A message comes up saying “Coupon cannot be added to your order”. Can you please assist/confirm why I cannot use the discount code? Thank you

@easyJetholidays I have a private transfer booked and wondered if a car seat will be provided for my baby? Thank you!

@UberUKI_Support going to stop using you to order food! I get quoted one price, place my order and then a higher amount comes out of my account! Can you assist?

@boohoo_cshelp I’m trying to do a return but the continue button is greyed out and I can’t continue with my return. Can you assist? Thanks!

@ubereats_uk I bundled an order after half my original order was out of stock and refunded and I’ve now been charged a small order fee and delivery fee!? Can these please be refunded.

@Tesco can you please advise why you have cancelled my food delivery order!?

@KFC_UKI got all the way home with our drive thru order and we’re missing 2 sides and a piece of chicken! 😭

@jet2tweets I have DM’d you! Can I get a response? Thank you

@ClubLLondon I’ve literally just placed an order but I need to cancel it ASAP. I’m away for the next 2 weeks. Order No. UK1694979

Desperately want a TV series for Georgina Kindcaid but if they destroy it like they did Vampire Academy… 😭 @RichelleMead

@TheSimsDirect I don’t think we need Sims 5, can you just “update” The Sims and the expansion packs? Nothing will beat The Sims 🥲❤️ especially Making Magic ✨

@marksandspencer can I please have an update on my click and collect order? I’ve had no confirmation email/dispatch email etc. My order number is 301-0048259-2388926. Thank you!