Emma Watson

@VueHelp Hi. At Romford cinema now watching Toddler film (The Scarecrow's Wedding & The Smeds and the Smoos) and you changed the screen without telling me so I missed 30 mins of the film with my son. Someone came in to tell me I should have been informed!

@Uber_Support Great although equally as useless response. Please escalate

@Smilingemz Hi there, thanks for sharing this. We understand your concern and have already DMed you with the resolution. Please take a look.

@Uber terrible customer service! Bought a gift card to be scheduled to be sent but it never arrived so I manually sent it to her. She tried to add to her account and now it’s asking for a pin that I don’t have?! Explained to two agents and got nowhere. Help as I’m furious!

@c2c_Rail please can you fix the notice board at limehouse station on platform 2? It’s been out for months! Staff said to tweet to get it fixed.

@Halfords_uk oh dear! Went to Thurrock store to buy a toddler helmet and your stock was good but customer service terrible! No one knew what they were doing or couldn’t care less! #badcustomerservice

@UberUKsupport Just sent it. Along with a screen shot of the purchase. I’m annoyed that I’m having to do this when all I wanted to do was send a friend an Uber voucher

@Smilingemz Hi Emma, happy to help. Please send us the mobile number linked to your account, so that we can assist you better.

@UberUKsupport -bought a gift card via the app that’s disappeared but you have taken the money for it. I’ve DM’d. please action asap @Carla_Guerra

@LidlGB please could you let me know if your hornchurch store has Parkside 3 tiered Planter?

@PizzaExpress @Carla_Guerra

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@BritishGasHelp hi, sent an email to your feed in tariff address but not heard back yet. Please confirm when I should receive a reply? Do you have a complaints email I can forward to?

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@UPS_UK I want delivery of my item sorted today. This has now been ongoing for over a week. Why can’t you deliver? #complaint #nocommunication #lies

@UPS_UK Having a bad customer experience from you at the moment. You have lost my item and no tracking available. Terrible

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@UPS_UK when will my item arrive? What kind of service is this? I waited in all day for nothing to show and no updates from you! Im so angry with UPS #badcustomerservice #complaint

Item never delivered so at the moment I’m so upset with this service, has it been lost? Please help? Such a sad situation when I was all praise!

@UPS_UK Best service ever! All sorted! You are amazing! X

@Smilingemz Hi. We are really sorry for the inconvenience. Please send us the tracking # of your parcel, your telephone #, and delivery address in a private or direct message, once received we will assist you with your request. Thank you. -Mitzy twitter.com/messages/compo…

@UPS_UK help! I can’t change delivery or schedule a date for my package. Nor can I sign up as I keep getting error codes!

@duolingo still no friend referral hearts? Please help?

@duolingo I’ve had another friend join 👏 when will my unlimited hearts begin? My user is Emma64566 their user is Elizabeth524581

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