Kelly Davies

HISTORY BOOKS OPEN🏴󠁧󠁢󠁳󠁣󠁴󠁿

October 31st 2025: Ricky Gervais advert rejected. November 1st 2025: Multiple people stabbed on train in Huntingdon Welcome to the UK

@LDavies___ Can’t wait 🥰❤️

See you in Belfast! 🤩

Well done to the Lioness winning the Nonsense Pottery Trophy. Those penalties were borderline embarrassing again. Don’t ever ask for equal pay again. Youse are miles off it. 🐕💨

@StarbucksUK Noticed yet another price increase this morning… it’s only been a few weeks since the last one!

Chris Eubank Sr has arrived to support his son Chris Eubank Jr!

@MillerandCarter I’ve been waiting for a survey via email after a recent visit but this hasn’t been received. Can I please have an email address to submit a complaint?

@AXS_UK Need to update my personal information. Raised a ticket but never heard anything back and still not actioned. Can someone help please??

@EE Can someone please contact me about an open complaint? Manager refused to take a live escalation and I’m sitting here with another customer’s brand new phone as well as my own! Definite data protection issues here. Please contact me asap!

There is going to be a 119th minute winner from either side to rob us of penalties. I can feel it.

All of us running to Twitter when we see Instagram is down… #Instagramdown

@ManUtd @Amaddiallo_19 @MarcusRashford Bit late now

🔄 @AmadDiallo_19 comes on in place of @MarcusRashford. #MUFC || #FACup

@British_Airways Can you please respond to my earlier tweets or signpost me to someone who can?!

@OlaDavis Hi Ola. We're sorry to hear this. You can contact the Executive Club directly here: 0344 493 0747 option 1 (calls charged at local rate). Laura

@British_Airways this company is toying with my mental health. It’s impossible to reach anyone who actually knows something about customer service. I’m not making anymore phone calls to you cos the thought of it gives me anxiety. Just tell me how to log my series of complaints.

@British_Airways @SubudhiRenuka Can you please respond to my tweet? You have double charged me for flights and no one has even looked at my complaint yet!

@SubudhiRenuka Hi Renuka, we're sorry you're still waiting for your case to be resolved. We don't handle the Customer Relations cases here, however, we can view the information held and check for updates. So we can look into this for you, please DM us with your case reference number. Demi twitter.com/messages/compo…

@British_Airways it's been like 3+ months and you haven't provided refund. Neither replying to the emails. Stop fooling the customer abd provide proof of refund. I need refund ASAP. Had lodged complain on 27th August and see 2023 is about to end

@British_Airways I have been double charged for flights and my complaint has not even been acknowledged yet. Can someone please look into this asap??

@virginmedia Having read the T’s and C’s - At NO point were we told we had a “provisional installation date”. We were given a confirmed date and as such any denial to pay the necessary compensation will be escalated to the ombudsman and Ofcom. Along with the mis selling of our package.

@_KeIIy The automatic compensation is done based on the reason the installation was delayed. There are some things that wouldn't qualify. You can view the criteria here: virg.in/autocomp. With the complaint, I can see this is still open so the team will pick this up as reply soon.

@virginmedia Worst mistake we ever made was leaving @skytv and @bt_uk for this. Open complaint now for 4 weeks with no resolution. No one available on the phone and no response to emails from case management. Next step is @Ofcom and #Ombudsman.

@virginmedia They’ve been telling me “someone will reply soon” for 4 weeks… As a new customer, the journey has been absolutely shocking.

@virginmedia 2/2 The agent who signed us up assured us that we would receive the £150 sign up offer credited to our first bill. It hasn’t been received. This complaint has now been open for 28 days. This is not a complex case so why is it taking so long?

@_KeIIy HI Kelly, what was the complaint regarding? Did you raise this over the phone with an agent or online through your My VM? Let us know.