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In 1998, Citibank and The Travelers Insurance Company merged. They hired legendary designer Paula Scher to create a new logo. In their first meeting, on a napkin, Scher drew what became the iconic Citi logo. As Scher got up to leave the room, someone from the Citi team asked, How can it be that it’s done in a second? “It’s done in a second and 34 years," Scher replied. “It’s done in a second [and] every experience and everything that’s in my head.” Takeaway 1: As Scher has become a master of her craft, she's experienced an interesting problem. "A lot of clients like to buy process," she explains. "they think they're not getting their money's worth [if] you solve the problem too fast." This is known as the "Labor Perception Bias." It's an interesting phenomenon: we are generally impatient, yet, we are skeptical if, for instance, we're at a fancy restaurant and the food comes out only minutes after we ordered. One of famous examples of the Labor Perception Bias is the parable of the engineer and the hammer: A factory owner hired an engineer to fix a broken-down engine. The engineer inspected the engine for one minute, took out his hammer, hammered the engine once, and then started the engine with no problem. The engineer charged the factory owner $5000. The factory owner was shocked, protested that the engineer had worked for only one minute, and asked for an itemized bill. The engineer sent the factory owner an itemized bill: Hammering the engine: $5 Knowing where to hammer the engine: $4,995 Takeaway 2: On my desk, there is a notecard that says, “All success is a lagging indicator.” The line comes from one of my favorite Ryan Holiday articles. “When a day’s writing goes well,” he writes, “it’s a lagging indicator of hours and hours spent researching and thinking… Receiving a promotion is a lagging indicator of a lot of quality work. Delivering a keynote with confidence is a lagging indicator of a lot of preparation.” Knowing where to hammer the engine is a lagging indicator of the years and years working with hammers and on engines. And Paula Scher’s ability to create an iconic logo in a second is a lagging indicator of 34 years spent honing her craft. - - - “When you sit down to create something...what you create is a culmination of everything you’ve seen and done previous to that point.” — Tinker Hatfield Follow @bpoppenheimer for more content like this!

Your candidate will win or lose based on how America votes on Tuesday. But the church wins or loses based on how Christians respond in the days that follow. bit.ly/3mGy7Mg

A tug-of-war has emerged over how to invest the $2.5 billion More MARTA funding in the City of Atlanta. saportareport.com/atlanta-transi…

“Every time I wonder who I should love & for how long I should love them, God continues to whisper to me: Everybody, always.”

PLYWOOD PRESENTS LOVING DISRUPTION • Seats are now available for Plywood Presents 2018! Plywood invites you to experience a community of world changers who believe that better is possible. TODAY ONLY tickets are $150 and the price will increase tomorrow!

We want to take a moment to tell you about Plywood People. We are a non-profit in Atlanta that leads a community of start-ups doing good. This community that you’ve stepped into is full of problem solvers that believe that better is possible and that the future is good.

As a run-up to #CNU26 in #Savannah, CNU partnered with nearby Brunswick @CityBWKGA @KronbergWall @GaConservancy @BleaklyAdvisory@symbioscity @canvasplanning @thompsonplacemaking to reenvision a segment of the old Dixie Highway ow.ly/Jum530jac5M #CNULegacy

As a run-up to #CNU26 in #Savannah, CNU partnered with nearby Brunswick @citybwkga @KronbergWall @GaConservancy @BleaklyAdvisory@symbioscity @CanvasPlanning @thompsonplacemaking to reenvision a segment of the old Dixie Highway ow.ly/Jum530jac5M #CNULegacy

Read more big ideas from the #bufordhwy master plan: buhimasterplan.com. If you want to see these recommendations implemented, get involved with what we’re doing! welovebuhi.com/join/

@welovebuhi The best answers!!!

Reminders from the #bufordhwy master plan: One thing that must change—a slower and safer road. One thing that must never change—the diverse cultures. twitter.com/lynndeutsch/st…

@welovebuhi @CanvasPlanning @welovebuhi LaGrange 🤫👍🏼

.@afortner is the best, wish we could work together all the time @CanvasPlanning <3 twitter.com/lynndeutsch/st…

Many thanks to @kevinklink @BrownDesignStd @DMSArchitects @KronbergWall Dhiru Thadani Architects @cityofsavannah @citybwkga @thomasandhutton @gaconservancy @symbioscity @canvasplanning @BleaklyAdvisory @thompsonplacemaking @georgiaStateU Chatham-Sav MPC: Great #CNULegacy weekend

@welovebuhi @PEDSAtlanta @atlurbanist @GaConservancy @Walgreens @downtownatlanta @SandySpringsGA @ColonySquareATL You are so deserving of this award @welovebuhi - congratulations!!! 👟

@SwordofPoke hey its me Chanzybanjo77!

@DunhamJones thanks for all you do and for spreading the word about the exciting future of Buford Highway!! twitter.com/welovebuhi/sta…

I ❤️ my neighborhood! @ Peachtree Park instagram.com/p/Ba7z63un-VK/

Thank you to everyone who gave, prayed, helped, and will continue to #createrefuge and welcome in this beautiful little corner of the world! twitter.com/refugecoffeeco…

"Urbanism works when it creates a journey as desirable as the destination." —Paul Goldberger #holland