Higher Logic Vanilla

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Higher Logic Vanilla

Higher Logic Vanilla

@vanilla

@HigherLogic Vanilla combines the power of customer community, Q&A, knowledge base, and ideation to help brands improve #CX and loyalty.

Montreal, QC Присоединился Temmuz 2009
875 Подписки4.5K Подписчики
Закреплённый твит
Higher Logic Vanilla
Higher Logic Vanilla@vanilla·
This isn't "goodbye." It's "see you over at @HigherLogic." Starting today, we will no longer actively post on this page. Instead, join us at Higher Logic for all of the latest #HigherLogicVanilla news. We'll see you there! #community
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Higher Logic Vanilla
Higher Logic Vanilla@vanilla·
Mark your 🗓️. You do not want to miss this highly-interactive webinar with @adrianspeyer and @john_ragsdale next Wednesday, 6/8. #community #customerexperience
Higher Logic@HigherLogic

How can you evolve your support #community to become an enterprise strategic asset? Join @adrianspeyer and @John_Ragsdale of @TSIACommunity on 6/8, as they discuss how to expand your community use case. #customerexperience Get the deets and register 👉bit.ly/3M9P9yH.

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Higher Logic Vanilla
Higher Logic Vanilla@vanilla·
1/2 SAVE THE DATE: We are headed to Orlando May 16-18, 2022 for @TSIACommunity World: Interact. What is it? The TISA World: Interact conference is a dual virtual and in-person conference covering multiple aspects of starting, managing, and expanding a #XaaS business.
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Higher Logic Vanilla
Higher Logic Vanilla@vanilla·
We are excited to join @churnzero and show some love to CSMs during #CSMAppreciationWeek May 23-27! Stay tuned for all the fun, including award noms, a special webinar and live watch party.
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Ben Ortega
Ben Ortega@5Tacos·
Do you Understand your British Customer Experience Expectations and How to Meet Them? cstu.io/cd609f via @vanilla
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Raymond D Sims
Raymond D Sims@rsims·
Enjoyed. 🔹Distinction btwn Content, Content Activity (e.g. Likes) & broader Engagement 🔹Bounce Rate good metric 🔹Successful content=helps business goal 🔹Newsletters getting lost in Inbox 🔹Start w/ Marketing Personas for Community 🔹@Vanilla homepage examples 🔹Forum Taxonomy
Jenny Weigle (she/her)@jenny_community

Tomorrow I'll be dishing out some content truths with @adrianspeyer @vanilla! Won't you join us?! pages.vanillaforums.com/webinar-commun…

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Higher Logic Vanilla
Higher Logic Vanilla@vanilla·
The @productboard integration gives Product Managers an easy, automatic way to send all the feedback that is gathered in the community to Productboard, allowing PM’s to collect community feedback, at scale, and make market driven roadmap decisions. 👇👇👇 blog.vanillaforums.com/vanilla-produc…
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Higher Logic Vanilla
Higher Logic Vanilla@vanilla·
First we introduced our new integration with @salesforce and today, we are pleased to announce two additional integrations, Federated Search and @productboard.
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Higher Logic Vanilla
Higher Logic Vanilla@vanilla·
User Activity Sync sends community activity data to #Salesforce, allowing you to get a holistic view of customer behavior to alongside your Salesforce data, to maximize effectiveness internally and power a successful #customerjourney.
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Higher Logic Vanilla
Higher Logic Vanilla@vanilla·
If you have been working with us, then you probably already know that we have a @salesforce integration, but as of today, we have taken that integration further. We are excited to introduce NEW major functionality within the Salesforce integration, User Activity Sync.
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Higher Logic Vanilla
Higher Logic Vanilla@vanilla·
Vanilla connects more than just people and that’s why today, we’re launching not one... Not two... But THREE new #integrations! These tools will help keep #community central to your customer journey and simplify internal workflows. Stay tuned for more details...
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