@O2 recently changed payment details (last Friday) and now I get this?!? I swear to god if I have any bad effects from you not being able to take payment that’s NOT MY FAULT, I’ll be putting in a complaint 😡😡😡😡 you literally have my bank details, why did it not take payment?

@MyApocalypse_ Hi Natalie, we would only not be able to take a payment if the bank advises us that we cannot take it. Have you been able to speak with your bank regarding this matter?

@O2 It’s not showing up on my bank direct debit list either so they will be next for me to contact

@MyApocalypse_ Please do keep us posted on what happens.

@O2 I’m also not happy about the borderline aggressive looking text I just got half threatening my credit rating for something that isn’t my fault? Technically on the account it says payment will be taken on 28th or soon after