@davehpayne Hi Dave, thanks for letting us know — and we’re really sorry you’ve been stuck in a loop trying to submit your complaint. We’re aware that some customers are currently seeing an error message when using the online complaints (cont) bit.ly/4vDjMDB

@O2 Online chat?! With an AI bot or human?

@O2 @davehpayne ANOTHER awful response O2, really is this how I get treated as a customer for must be 20 years now

@O2 @davehpayne There’s no incentive for being loyal- it’s time to shop around!